Dear Readers 👋, Each time I submitted a complaint to Casinomeister, they took it very seriously comparatively to some other platforms. Even if they receive thousands requests, they... See more
Company replied
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Dear Readers 👋, Each time I submitted a complaint to Casinomeister, they took it very seriously comparatively to some other platforms. Even if they receive thousands requests, they... See more
Company replied
I would like to express my sincere gratitude to the Casinomeister team for their professional help and support. The team responded quickly, paid close attention to every detail, and guided me throu... See more
A great source of knowledge on all things casino-related for over 20 years, a place where only the most trusted casinos are recommended for players, and help is offered via a great Player Arbitrat... See more
A terrible site, Beware don't say anything bad against the fraud and corruption and deceit and the cheating in gambling as the owner gets money from casinos and is affiliated to them. Any negative r... See more
Company replied
Online casinos that you can trust. Casinomeister provides online casino and gambling information and is considered the top watchdog of this industry.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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A terrible site, Beware don't say anything bad against the fraud and corruption and deceit and the cheating in gambling as the owner gets money from casinos and is affiliated to them. Any negative reviews get bashed about by the idiot casino affiliates who run the site. The owner is also so paranoid against any negative reviews he starts to verbally threaten people. It's a good site if you work at a casino and want to promote gambling otherwise if anyone tells the truth about the fraud corruption and decit in gambling then it's a no no.

Reply from Casinomeister
I contacted casinomeister in April 2024 over a dispute about unpaid winnings dating back to January 2024 having initially being given the run-around by the casino, to in recent weeks, being blanket ignored. Nobody would respond to my messages, emails, calls and I was at my wits end.
Everything about using their Player Arbitration Service (PAB) is clearly laid out and easy to follow. They promptly did what they stated they would and kept me updated at each step.
I was informed almost immediately that the casino in question didn’t hold a current casino licence which didn’t bode well for me getting my money as they’re not bound by any regulatory framework. So I didn’t get my hopes up.
Yet within 9 days of lodging my complaint with Casinomeisters PAB service, I received an email from the casino confirming my winnings were back in my account able to be withdrawn.
Additionally, and quite unexpectedly, the casino also resolved an additional issue I had being arguing with them in tandem to my winnings dispute, over being overcharged on USD deposits and some unauthorised transactions on my card. This wasn’t even included in the PAB I lodged as I intended to dispute this via my bank after I’d received my winnings. But I didn’t need to as they did the right thing on both counts.
I can only attribute this to the team at casinomeister, and to the clout of the PAB forcing their hand.
So after beating my head against a brick wall for MONTHS, literally causing me no end of stress and angst, in the space of TEN DAYS, I had USD $4790 paid back to me thanks to Max and the casinomeister team and the amazing free PAB Service they offer.
I cannot thank or recommend them highly enough!

Reply from Casinomeister
This is an excellent resource and very resourceful

Reply from Casinomeister
Max and the team did an amazing job, I got money back that was being withheld from a casino. Casinomeister were patient, direct and informative, and I genuinely felt they wanted to help. The casino had gone silent so without Max and the team I don’t think I would have got my money back. Thank you so much for your help in a confusing and difficult time. Fabulous service and couldn’t recommend more highly, thank you!

Reply from Casinomeister
Months of emails to PlayOjo had made me quite stressed. Within 24 hrs of Casinomeister being involved I had received my money. Really helpful site and people. I highly recommend them.

Reply from Casinomeister
As always, the pros at Casinomeister came through AGAIN! Resolved my issue in record time with this particular issue, couldn't be happier, highly recommend!

Reply from Casinomeister
as always quick and super reliable service
you guys sure are the best in the business :)

Reply from Casinomeister

Reply from Casinomeister
These guys are seriously good. Patient and ultra helpful. The fog of my problem was lifted with accurate advice, evaluation and support. Do not hesitate to check them out. Even when they’d helped me for free and I offered a donation they directed me to several charities. Kudos to them and thanks for your help guys.

Reply from Casinomeister
They were able to get me the money that was owed from an online casino . Can’t thank them enough.

Reply from Casinomeister
Casinomeister is one of the oldest and well known Portals in the net which provides exhaustive informations about the casino industry and helps gamblers all over the world.
There are sometimes older members who seem to got a bit rough language, but that does not matter at all.
I was 2 times in need of help and what can i say. My problems with the casinos in question were resolved to the best they could do. So expect help from them but remember to be always polite and consider thier rules.

Reply from Casinomeister
These guys helped me get paid out over $200,000.00! Absolute professionals, with excellent advice and excellent connection within the industry. They were there for me when I needed them, communicated frequently and honestly cared about the outcome of my issue. I have no doubt that I would not have gotten my matter taken care of so quickly without them.

Reply from Casinomeister
Gave me excellent help with helping me receive funds i was worried i wouldn’t get. even creating a group with myself and the rep from the casino. couldn’t recommend more

Reply from Casinomeister
Casinomaister helped me solve a case that I was 99% sure I wouldn't solve. I had a problem with a casino that blocked my account and they refused to pay me 1,600€. I have sent my complaint to several internet sites that deal with complaints. If it wasn't for Casinomaister, I wouldn't have seen this money. They were very helpful and they do a really great job.

Reply from Casinomeister
I'm really confused. I've joined these casinos based on your highly rated reviews: Twin, N1 Casino, and VIP casino. Twin was good, bad for bonuses, but they paid. N1 casino turned into a SOW goblin, utterly unplayable. VIP, the lights are on, but no one is home, literally. It takes two weeks to get the simplest email answered. Who knows how long to get a cash out.
What makes me laugh the most, is your placing Stake Casino in the rogue section. They pay instantly -- the first casino outside of Ontario in Canada to do so -- I hit withdraw, it's in my account right away. None of your top casinos do this. I can even withdraw my bonuses and rackback.
A warning to all: after years of joining casinos based on Casinomeister's recommendations, be careful. The best casino online, they claim is rogue. Some kind of strange paradox.

Reply from Casinomeister
Excellent service, I have been trying a months to get my winnings, I received them after one day of Casinomeister getting involved, thank you so much.

Reply from Casinomeister
Casinomeister helped me tremendously.
I had an issue with a casino that was slow paying me and I asked casinomeister for help and I received a payment within a few days after waiting months.

Reply from Casinomeister
An awesome advocate to have by your side!!

Reply from Casinomeister
Hello. I am grateful for this service. This service helped me solve the problem with the SlotoCash casino. The casino didn't want to pay out my $200 winnings. I contacted this service and after a while the problem was solved.

Reply from Casinomeister
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