CASH 1 Reviews 

8,380
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the friendly staff and exceptionally helpful customer service representatives who make the entire loan application process smooth and pleasant. Many consumers also appreciate the remarkably fast funding and the user-friendly website that allows them to manage transactions easily from their mobile devices. Some reviewers were not happy with high interest rates, confusing repayment terms, or occasional transfer mistakes that caused frustration during their borrowing experience. A few people additionally mentioned facing difficulties regarding account management, blocked funds, and rigid policies that made paying off the balance harder.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing representatives as exceptionally... See more

Customer service

Consumers find customer service to be extremely helpful, fast, and professional. Reviewers frequently mention... See more

Service

People report positive experiences with service, highlighting a fast and easy funding process with same-day... See more

User experience

Users describe positive interactions with user_experience, highlighting a fast and simple application... See more

Payment

Customers had positive experiences with payment, highlighting the quick deposits, smooth transactions, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy, self explanatory, step by step application. Next thing you know money was deposited into my checking account! Too easy .. Happy Customer!!

Rated 5 out of 5 stars

It was fast easy and I had my money before I even had time to finish my contract and I have eighteen months to pay back and can pay extra on my loan to pay it back faster

Company replied

Rated 5 out of 5 stars

I applied for the loan online and found the website easy to use and understand. The response time was quick. The funds were deposited into my account within a half an hour from start to finish. Thank... See more

Company replied

Rated 5 out of 5 stars

The convenience of withdrawing cash morning noon or night. When I call in the representatives are always courteous. It makes the transactions worry free when I'm running low on cash. Very convenient l... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Since 1997, CASH 1 has provided hassle-free loans to individuals who may not qualify for traditional financing. With online services accessible wherever we operate and convenient branch locations in Arizona and Nevada, CASH 1 is here to help! Our products include Title Loans, Personal Loans, Installment Loans, and Lines of Credit. Please note that loan availability varies by state. At CASH 1, we take pride in delivering excellent customer service and look forward to serving you.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(8,380)

1,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was one of the most productive…

This was one of the most productive experience. The customer service representative was very professional and very helpful. She was so knowledgeable and so patient. The whole process was easy and extremely fast. I would recommend to anyone who is looking to get a loan with poor credit. Of course make sure you have all the proper information so it can go smoother. Customer service was awesome! Thank you Cash 1.

1 August 2026
Rated 5 out of 5 stars

It was a quick service

It was a quick service. It’s was like the $$ was waiting for me all this time but I glad I went there. It was for my two boys back to school shopping. Thank you.

1 August 2026
Rated 1 out of 5 stars

Trap loan

This is a trap not only will you get stuck in debt but it'll unfortunately keep growing and so will other debts to take to handle this one. It'll never get paid down or off and they use an automated system to keep you stuck going through that. There's no restructuring these loans, there's no option to settle and they will be quick to come after you once you've finally reached the point where you can't pay.

28 July 2026
Unprompted review
CASH 1 logo

Reply from CASH 1

Thank you for taking the time to leave a review of our company. We appreciate your feedback.

We take great care to ensure that all our rates are competitive and in line with industry standards. And while we clearly disclose all loan terms upfront, including the APR, we regret that you are dissatisfied with our terms.

Please don't hesitate to reach out to our customer service team at customercare@cash1loans.com so we can better understand your specific situation and address any issues or concerns you may have.

CASH 1

Rated 1 out of 5 stars

Sent loan to wrong account; impolite representatives and a Net Loss

They transferred initial $200 loan to the wrong account; I called to see if there were options to re-route disbursement was told nothing can be done by a very rude young lady who spoke over me, interrupted and condescended me. Spoke w her supervisor who was slightly more polite if not similar tone of being bothered by my call. Eventually i transferred the $200 from the wrong account to the one I wanted it sent to, by this point it was a net loss for me of entire loan amount. I will reluctantly repay this $200 then I will file a report with the BBB about Cash1 practices also make formal complaints about the representatives I spoke with to Cash1 management.

21 July 2026
CASH 1 logo

Reply from CASH 1

Thank you for sharing your feedback. We’d appreciate the opportunity to speak with you directly to better understand your experience. We have attempted to reach you and remain available at customersfirst@cash1loans.com should you wish to discuss the matter further.

CASH 1

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