Cascade Federal Credit Union Reviews 2

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Staff

I’ve been using CFCU for 30+ years (man I’m old haha). The staff is always so friendly and helpful. They may not be the highest rate bank, but they offer a reliable local bank.

You can have it so when you use a debit or credit card, balance is auto paid or taken from checking. If checking is low, then it takes it from savings. Their fraud prevention is really good and will alert you to any transaction for a week until it learns your patterns. We use it for everyday checking

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t bank with Cascade Federal Credit…

Don’t bank with Cascade Federal Credit Union! I’ve been a member for 27 years and have recently had the worst banking experience in my life. They charged me $90 for non sufficient funds in a transaction I didn’t authorize. Every bank I’ve ever dealt with in the past knew how to handle fraud. Cascade Federal Credit Union went with extortion instead of trying to help me. I was threatened that if I didn’t repay the $90 that was stolen from me they would ruin my credit with ChexSystems so I couldn’t get a checking account anywhere else.

31 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look