carsonvalleyinn.com Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Carson Valley RV Resort

My wife and I are seniors (70+) and military veterans. We've stayed at Carson Valley RV Resort in Minden, Nevada over the years because we enjoy the well maintained RV amenities and the casino and restaurant. At $40 per night, (plus restaurant and casino), I estimate that we spent about $6,000 during our 3 month stay, which ended on March 1, 2021.

On February 25th, while paying my space rent, a male junior manager confronted me at the hotel desk. He accused me (in front of guests and staff) of several contrived transgressions and threatened to remove me from the RV park. This escalated into an email exchange with the Director of Hotel Operations. The Director was unwilling to resolve our issues and booted my wife and me out of the RV park.

1) The first allegation was that I had an "unauthorized guest" who was sleeping in a truck near my RV. This is completely false as my wife and I are the ONLY residents in our space and it makes NO sense that we would sleep in a truck rather than our RV.

2) The second allegation was that I parked my truck (and small boat) overnight in the vacant space next to me in order to move our boat into storage next morning. He said we "deprived the park of a revenue producing space," although the park was half empty! I would have gladly moved my truck if asked but he said "it's NOT our job to ask you!"

I don't think we were treated with the respect and courtesy due us as seniors and paying guests. The Director made a half-hearted apology that "things could have been handled better" but focused mostly on showing us that he did not want our business. I believe that we did not intentionally do anything that justified expulsion yet we were treated in a confrontational and hostile manner. We camped at Carson Valley RV Resort in a Travel Trailer.

30 March 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look