Made my first purchase from the store a while ago. Had some minor difficulties with installation, but they helped from the start through whatsapp and access on teamviewer. Always ready to help and the... See more
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It’s always pleasure communicate and doing business with guys from CarOBD. Orders are accepted and processed within 1-2 days and come really fast.. any complaints are completed in time and I can say... See more
I bought a TPMS tool, reported as "in stock", with free delivery within 5-7 business days. I waited for 2 weeks and then contacted them since the order was just "processing" since then. I was told t... See more
Company replied
I bought an Autel Ultra Lite, delivery was super fast . The tool is an original with promised 2 year update. The contact with reseller was instantly . I can only recommend this online store, pure prof... See more
Company details
Written by the company
CarOBD.de ist ein deutscher marktorientierter OnlineShop aus einer Hand.wir hat sich das Ziel gesetzt Kraftfahrzeug Prüfzubehör zu anbieten, die auf die grösster Teil des deutschen Kunden und deren Bedürfnisse abgestimmt sind. Wie Autodiagnosetool, Autocodescanner, Autoschlüsselprogrammierer, Auto-ECU-Programmierer, Kilometerzählerkorrektur-Tool, OBD2-Diagnosesoftware, Autoschlosser-Tool usw.
Contact info
Tianling Street Futian District, 518016, Shenzhen, China
- +86 19947637411
- sales@carobd.de
- www.carobd.de
Replied to 40% of negative reviews
Typically replies within 1 month
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Highly recommended seller
It's rare to find an online retailer where you can buy diagnostic equipment and accessories with such excellent service and, above all, such good prices. Shipping is super fast, and every question is answered quickly. I highly recommend this seller.
Products work well and quick service
Made my first purchase from the store a while ago. Had some minor difficulties with installation, but they helped from the start through whatsapp and access on teamviewer. Always ready to help and the products works perfectly. More than great regarding service. Would recommend Carobd and i will surely buy new products from them in the future.
I've made 15 purchases from this store
I've made 15 purchases from this store. Excellent product quality, fast delivery. Technical support is highly qualified. I highly recommend it. A big thank you to the Carobd.de team!
They advertice with cheap secondhand, but they will only sell new
On their website they advertice for a Second Hand Launch X431 PRO ELITE car diagnostic tool for EUR 309.
Read a question asked by a guy in november last year where he asked if this was available with the 2 years guarantee. The shop answered:
"Just was returned by customer ,and the second hand one still have 2years free update
But now, there is no stock for this second hand one
If you want the machine, you can get brand new one"
That worried me a bit, so I then asked in the chatbox wether this item was available? I got the exact same answer: that it was not available, but I could buy a new one!!!
Don't trust this company!

Reply from Carobd.de
Very professional and attentive
Very professional and attentive, I highly recommend her.
Waited 2 weeks only to be asked for more money for an unknown delivery date
I bought a TPMS tool, reported as "in stock", with free delivery within 5-7 business days.
I waited for 2 weeks and then contacted them since the order was just "processing" since then.
I was told they don't have the item in stock, and I could either pay an additional 60 EUR (40% of the original item) to get another model - or pay 25 EUR to get it delivered from China, with an unknown ETA.

Reply from Carobd.de
Unbelievable support.
Unbelievable support.
I had a problem with the software on the PC. I got in touch with Jenny through WhatsApp, she answered immediately and the problem was solved within minutes.
Thanks Jenny.
Technical support & Honesty in dealing
I purchased a Xentry from this company. Even after more than a year of purchasing it, they still provide technical support.
I encountered technical issues twice, and they resolved them quickly. The service is smooth and very friendly.
I highly recommend carobd.de
Great products
Great products, great seller, fast shipping and quick response time. He's helpful and knowledgeable.
Excellent customer service that delivers
Great Customer Support
Great Products, Great Cutomer Support. My order arrived fast and is great quality. I needed support to get my system running - carobd.de helped fast and efficent with a teamview session. One year after purchase, and a problem with the software - again full support from carobd.de --- and now two years later, again litte trouble - and again full Support from Carobd.de
Thats the reason for me to write this review --- carobd.de customer support ist just great
Excellent Service.
Excellent Service.
Item was not in Stock, but i talk with seller and he shipped fast the goods.
Recommend Shop
Great service
Had some questions about the obdstar I want to buy.
Quick response. Made the order.
As promised delivered within a week to Holland.
They offered a additional half year of licence on the website. After a message the half year extension was added to my account.
Great service! I can recommend this shop.
Better than expected
Simple, competent, fast responding service.
Never thought it will work dispite the time difference.
The service was competent and fast in any question, product as well as any logistic.
This seller will stay preferred for the next buy.
PCM tuner
I bought the PCM tuner. The support activated it for me and installed the drivers via Teamviewer and always helped me immediately with any questions I had. I can only highly recommend this site, it's very helpful and very nice.
Bought Foxflash
Bought Foxflash, order arrived in fast. Device did not work - problem with serial no.
With the help from tehnical support problem was solved in like an hour.
Super pleased, great support!
I bought a Star diagnosis c4
I bought a Star diagnosis c4, evrything works.But I got a problem a couple days ago (im not the best with computers), then I contacted the support and in Realtime with Teamviewer they helpd me. :) Im realy thankfull for this fast support.
the highest possible recommendation...
I bought a diagnostic device from the company, but the software was separated from the hardware, which had to be paired. The communication and IT work by the company's employees was outstanding, which means fast and professional. What's more, they also did work that they were not required to do, since I personally and unprofessionally complicated the whole process for them. That's why they deserve the highest possible rating, and I highly recommend the company and its employees to everyone. I am sure that you will not make a mistake, and your needs will be solved quickly and efficiently.
Good and fast service
Good and fast service, always a quick reply to questions.
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