Car360 made getting my new car genuinely easy. Harry R’s customer service was excellent from start to finish — clear communication, quick responses, and shows staff actually care. The car arrived ex... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At car360, we specialise in high-quality used EVs, making the buying process simple, transparent, and hassle-free. Every car goes through a 100-point quality check, includes detailed imagery, and comes with expert support plus a 7-day money-back guarantee.
Written by the company
7-day money-back guarantee
Unit 1 Key Point Cannock , WS12 2FN, Cannock, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the buying experience. The car seems to be in great condition and the whole process went very smoothly, with great customer service throughout.

Reply from car360
Amazing experience buying a car through car360. Arron was great and make the process so easy and was available to answer any questions. I had the car delivered and they took away the PX. The gentleman who delivered it was extremely knowledgeable and walked me though it all. The entire process was straightforward and I would highly recommend. Absolutely love the car! Thank you 🤩

Reply from car360
⭐⭐⭐⭐⭐ Fantastic Experience
I recently purchased a Tesla Model Y from Car360, and I couldn’t be happier with the entire experience. From the moment I made my enquiry to the final handover, everything was handled professionally and efficiently.
Spence and Ross at Car360 were incredibly helpful, knowledgeable, and never pushy. They took the time to answer all my questions and made sure I felt confident in my decision. The process was smooth, transparent, and stress-free, which made buying the car even more enjoyable.
The Tesla Model Y itself is absolutely fantastic—stylish, comfortable, and a joy to drive. I’m really impressed with both the vehicle and the level of service I received.
I would highly recommend Car360 to anyone looking for a quality car and a hassle-free buying experience. Thank you again for making this such a positive journey!
Mohammed Ashraf

Reply from car360

Reply from car360
Easy procedure from start to finish. From initial phone call with Spencer who kept me updated throughout, to timely delivery & thorough handover from John, cannot recommend highly enough.

Reply from car360
⭐⭐⭐⭐⭐ Excellent, Stress-Free Experience
I recently purchased an EV through Car360, and the entire experience was refreshingly hassle-free from start to finish. Ellie, who handled my purchase, was absolutely fantastic throughout the whole process.
What stood out most was how chilled and relaxed everything felt. Buying a car can often be stressful or overwhelming, but Ellie made it incredibly easy. She was friendly, knowledgeable, professional, and always happy to answer any questions I had. Nothing ever felt rushed or pressured, and she took the time to make sure I was comfortable and informed every step of the way.
Communication was excellent throughout, and the vehicle was exactly as described. The handover process was smooth, straightforward, and well organised. Ross was very informative and pleasant during the handover, taking the time to explain everything clearly and ensuring I was fully comfortable with the car before driving away.
It's rare to find such great customer service these days, and both Ellie and Ross are real credits to Car360. I wouldn't hesitate to recommend them to anyone looking for an EV and will certainly consider them again in the future.
Thank you, Ellie and Ross, for making the entire experience so easy and enjoyable.

Reply from car360
My first experience of buying a car online was seamless, well supported with excellent communications from Spencer. He explained the whole process very clearly and nothing was too much trouble.
Despite issues with a personalised number plate and the DVLA, the issues within Car360's control showed a well thought thru system which together with the excellent delivery and collection service ran like clockwork.
I would recommend Car 360 to any of my family wanting a car

Reply from car360
Aaron made the whole buying process easy, communication was on point and delivery was also amazing. 10/10. Highly recommend. Super friendly.

Reply from car360
MG ZS Trophy Long Range EV. Picked up car on day specified with Battery Health Certification.
Car was clean inside and out.
No problems whatsoever over the last 3 months.
Very pleased with the purchase and Experience.

Reply from car360
Staff were great. Helped me get past some anxieties I had about going electric.
Car was in great condition and well cleaned.

Reply from car360
Great communication from start to finish, really easy to deal with both the sales team and delivery team. Thanks car360

Reply from car360
Excellent service from start to finish, I would highly recommend.

Reply from car360
Bought a Tesla model 3 performance with 9k miles, excellent condition, 1 owner for 24k, couldn't be happier. Amazing service from CAR360.

Reply from car360

Reply from car360
Really exceptional experience. I tried to buy a model y from a few car supermarkets and was met with a lot of very dodgy dealers, promises over the phone and then complete refusal to put anything in writing/email, or mileage discrepancies on the hpi checks that were passed off as if they weren't a problem. Car360 are the polar opposite of this, everything via email, confirmed with short phonecalls to their very helpful team members. Car came yesterday and is pristine, looks essentially brand new, and came with the usual type 2 charger but also a 3 pin charger thrown in free of charge. Gave me a very reasonable price for my part ex, and the home delivery/collection was totally seamless. When it comes time to change cars again I will go straight back to car360, I will recommend car360 to friends and family... Honestly I cannot give them enough praise, felt like an honest and fair deal, no pushy practises trying to flog ropey warranties/paint protection like the other companies I tried.

Reply from car360
Helpful in finding me a car, great to deal with and the handover was great. What's not to like?

Reply from car360
I was initially a bit hesitant about paying for a car upfront without seeing it in person, but the entire experience exceeded my expectations. The team kept me well informed throughout, with everything clearly explained and backed up with follow-up emails. Spencer, in particular, was incredibly helpful and friendly.
The handover process was excellent. I arrived earlier than my scheduled time after an early start, and they were more than accommodating. All my questions were answered thoroughly—especially helpful as this is my first electric vehicle, so I had plenty to ask about charging and features.
The car itself was immaculate at collection, which was the perfect finishing touch.
I’d definitely recommend Car 360 based on my experience, and I wouldn’t hesitate to use them again.

Reply from car360

Reply from car360
I bought my car from car360 and couldn’t recommend them enough. Harry was the acting sales executive and he was fantastic. He replied to any enquiries I had in no time and kept me updated on the process of the car until the day it was delivered. Customer service was brilliant throughout the whole process. No hassle, no hidden costs. Will defo use again in the future and would go to Harry for any advice. 5/5 stars.

Reply from car360
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.