I had a problem with an order
I had a problem with an order, and they were very helpful. They also were very quick to respond. Would have no be problem using them again .
8 January 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Information provided by various external sources
RV rental and trailer rental for your vacation! Campervans, travel trailers or luxury RVs - book online with Campanda.
Contact info
Massachusetts Avenue 625, 02139, Cambridge, United States
- www.campanda.com
You are left alone in case of fraud
Though their talented staff in helping in case of disputes, they fail at securing agreements between customer and service providers (RV owners). Campanda is simply speaking a platform that provides no guarantees to ensure the contract is honoured. Contrarily to other popular platforms as Airbnb, there is no established way to provide compensation in case that fraud appears. They wash your hands when the agreement is not done (and your money never gets back).
Then, better to deal directly with the owners than paying for an intermediate party providing little value and no security at all.
22 May 2021
Unprompted review
consumer support were again helpful.
23 March 2021
Unprompted review
Great and easy to use
17 February 2021
Unprompted review
Still waiting for my refund.
Still waiting for my refund.
I had booked a camper for 3 nights in Belgium for April. Since our entire trip (flights, bicycle race) was cancelled due to the Covid-19 pandemic, I had to cancel the reservation and I was told in late march I would get the entire amount back minus a 25% service fee. Come mid-July, and I still haven't received my money back. The person supposed to rent me the camper van has disappeared, doesn't reply to e-mails or Whatsapp messages. Campanda has closed its phone customer support and their only replies to my mails are to keep trying to contact the person supposed to rent us the camper, and then that they will try themselves. Useless service, terrible communication and overall zero confidence in these clowns.
28 July 2020
Unprompted review
Run, and fast.
I've had 2 rentals with Campanda and both went horrible. Neither renter received invoices, rental agreements or roadside assistance information from the company. Both renters caused damage to the RV, the second one was substantial. The company also requires the RV owner to collect the damage deposit from the renter, instead of the company doing it and the company still collects their commission of 20%. Campanda is based in Europe and not the US. Reaching anybody is nearly impossible unless you blast them on Facebook. If you are an RV owner thinking of renting out your personal RV, don't use this company.
8 September 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.