Camera Repair Direct Reviews 

Cannot fault Wes and the team. After my mother in law dropped my camera and jammed the zoom, I thought it was doomed! The repair was quick and good value and Wes was extremely helpful. I'll never let my mother in law borrow my camera again but if she does, I'll be booking it back in here.

Yet again, superb service from Camera Repair Direct - I cannot recommend the company highly enough. Thank you Wes for your most helpful and extremely efficient service. Very refreshing in this day and age!

I have nothing but praise for Camera Repair Direct. I purchased a Canon 100mm f2.8 macro online, but although it was faulty from the very start the seller showed no inclination to honour the warranty. I contacted C R D and received a reply within an hour. All the repair costs were detailed and the lens was beautifully repaired within two week (this included the time for spares to be ordered). I would not hesitate to use this company again and recommend them wholeheartedly.

Just had a compact Panasonic camera repaired by this company. So far I can't fault them. I wondered if it would be worth the money, seeing as the camera is £160 new, but it was. It was clogged with sand after a few trips to the coast and was making grinding noises and error codes were coming up. Turn around was around ten days, which is decent. Cost was £60 including delivery and VAT, which is a whole lot cheaper than a new camera!! Communication is quick and simple with them too. I would recommend trying them before writing your camera off as broken.

I had a compact Sony camera which had a couple of minor defects - the door covering the charging point had become strained and had fallen off and I recently noticed a blurred mark on my pictures where some dirt or dust had got inside the lens.
I used the email enquiry form on Camera Repair Direct (CRD) website and had a reply back within 24 hours with a very reasonable quote for the work and instructions on how to proceed. I sent off my camera and it was about 14 days before I heard back from them - they had been waiting for the door part from the manufacturer. They sent another email with payment details and I was able to pay via internet banking (other methods available) and they sent the phone back to me within 24 hours of the payment, via FedEx so the delivery was secure and tracked the whole way. I was really pleased with the service I received from Camera Repair Direct and definitely recommend them. Communication was good, repair didn't take long, cost was minimal and payment was easy to complete. Now my camera is as good as new and I am a very happy customer.

We have used CRD twice. On the second occasion there was a slight hiccup, which would best be described as a 'communication' issue. Wes dealt with this without drama and within 3 days we had a fully working camera back home. What's not to like? If we have another camera needing repair, we will be back to CRD.

Excellent service - very clear pricing and communications. Repair was not over-priced and turn-around was very quick. Very pleased with the result. Thanks.

Great communication while my camera was being repaired. Quick turnaround and fantastic value for money. I would highly recommend Camera Repair Direct

A swift repair and quick turnaround at a moderate cost

This must be the best camera repair company in th whole of Europe!
I made an enquiry about repairing my TZ7 and within minutes I received a favourable estimate. I sent my camera as recommended and was astonishd at the quality of the servicing and packing. The camera was treated with utmost care and surprised at the close attention to the detail. I am delighted with the results and the quality of this company I highly recommend them to handle your precious cameras. Well done and will be sending you my pro camera soon.

From start to finish, the repair process has been so easy and friendly. Communication is at a heigh level, repair turnaround just two days ( lens issues) and delivery back all very fast. Would 100% recommend this company.

excellent service. Sorted out my damaged camera perfectly and was returned to me in slightly under a week from when I sent it off. Perfect service !

Camera Repair Direct provided an Excellent Service. From my experience -
professional, hassle free and as an end result - a great repair to a favourite piece of kit!

My camera was looking old amd tired and one of the cf pins bent. Got a great price for the repair and have to say the workmanship is nothing short of excellent. Thank you so much

Excellent service! My camera was repaired really quickly and at a very reasonable price. It was returned well wrapped and working. I would have had to buy a new camera if I could not get it repaired, so I saved a lot of money. I would have no hesitation in recommending Camera Repair Direct.

An excellent service, from posting to & receiving back my fully serviced Canon zoom lens it took one week. Throughout the process I was kept fully informed of the progress by Wes at the company. Would recommend to anyone.

Super fast efficient service at a reasonable price. I spoke to Wes on the Wednesday who gave me a quick, and as it turned out, an accurate diagnosis and a good repair price. I shipped my camera on the Thursday, by Friday the guys contacted me to say the camera was repaired, I paid for the repair on line and received my camera back on the Tuesday, all working again. Now that is what I call service. Tip top !

Just wanted to say thanks to you and your team for sorting out my old 5D – received today - really appreciate your attention to detail and so pleased that you have been able to give my camera a new lease of life!!

Very courteous and helpful on the phone with clear instructions as to how to send the camera to Camera Repair Direct. Clear information as to the cost in advance. Very fast turnaround and the camera returned safely :-)
Nicolas Broadbridge.

Prompt quote, excellent service and the camera repaired and returned in good time. Will use them again if I mess up another camera!