We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and att... See more
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We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.
Contact info
25 High Street, Willingham, CB24 5ES, Cambridge, United Kingdom
- 01954 201486
- info@cambrigdehomeandgarden.com
- www.cambridgehomeandgarden.com
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Great company and performance!
First time I have purchased from this company and I have to say what a really good choice. The product was a really good fair price and ordered on a Tuesday. They despatched the goods same day which were delivered by DOD on Thursday morning. I did speak to their sales team when I thought there might be a hiccup concerning delivery address and they were extremely friendly and helpful. Once delivered, the item went to get her really well and looks really good quality and much better than anticipated. Would have no hesitation in recommending this company to anyone. Many thanks.

Reply from Cambridge Home and Garden
Great customer service
It was a great and easy shop in the store and then a courteous and helpful delivery from Jason yesterday. Thanks to all.

Reply from Cambridge Home and Garden
Having looked around for a good price…
Having looked around for a good price for a Kettler Foxley 6 seat dining set Cambridge Home and Garden price was the best we found. From the point of ordering to delivery we were kept updated as to when the furniture would arrive. Within 3 working days the furniture was delivered and is stunning. Great experience, thank you

Reply from Cambridge Home and Garden
Super delivery team
Jason made delivery of my parasol very easy. Thank you so much!

Reply from Cambridge Home and Garden
Polite and professional staff
Friendly, knowledgeable staff in store. Attentive without any pressured sale.
Jason and his colleague delivered the item and were happy to carry it to exactly where I asked. Polite and professional 🙌🏻

Reply from Cambridge Home and Garden
Excellent!
Easy to order online. Good communication and prompt delivery. Phone and f2f experience excellent.

Reply from Cambridge Home and Garden
Excellent experiences
Excellent service all round shopping with this company. They went above and beyond for what I wanted to achieve from my purchase of a pergula and accessories.
Excellent experiences of having an extremely large and heavy item delivered. Jason was friendly, polite and nothing was too much trouble for him

Reply from Cambridge Home and Garden
Horrendous service.. Can't even get my money back
Literally the worst company in the world to deal with. Sent me the wrong garden furniture which was also damaged, missing cushions and the wrong table. Then sent a replacement set which was even more damaged with missing cushions and the same wrong table again (despite me bullet pointing what was wrong and missing from the first order).
Promised they would then send replacements, which they claim got "lost" by DPD who said they never even collected the delivery from their warehouse.
Later admitted they didn't ever have it in stock all along. Unbelievable.
Even their own delivery guys (came 3 times to delivery and collect) said the company was an embarrassment and forever getting orders and delivery wrong.
One month later they cannot get me the furniture and will take 20 months for a new set. Requested a full refund and compensation. 7 days later, still no money and now the credit card company are chasing them for the debt owed.
Their "compensation" was a 10% voucher... As if I would ever consider using them for anything again. Couldn't organise a drinking session in a brewery. Total embarrassment of a company 🤬🤬
If I could give zero stars, I would. Do not use this company if you actually expect to get the correct order and in good condition.

Reply from Cambridge Home and Garden
Exceptional
Exceptional, stand out delivery service. The staff (Jason and colleague) were incredibly professional, punctual and respectful. And the product arrived without damage and exactly as described. Thrilled all round. Thank you.

Reply from Cambridge Home and Garden
Defo was great
Defo was great, followed instructions on where to leave the item and built it quickly.

Reply from Cambridge Home and Garden
Delivery was fantastic
Delivery was fantastic, the two lads led by Defo made sure that everything was perfect before they left and were in great spirits on one of the hottest days of the year. Thanks so much!

Reply from Cambridge Home and Garden
Service with a smile
Guys delivered on time and kept us informed about their progress.
Once here, they were happy to deliver to back garden and laid out the boxes in the correct order we would be using them.
Great experience!

Reply from Cambridge Home and Garden
Excellent experience with several orders
I’ve bought a large corner sofa set and parasol from CHG over several orders this summer. Very impressed with the service and delivery team. ‘Defo’ the delivery man was extremely friendly and helpful.

Reply from Cambridge Home and Garden
Job Done.
The guys were polite, friendly and efficient. Placing the heavy product precisely where requested.

Reply from Cambridge Home and Garden
Very helpful guys that were very…
Very helpful guys that were very flexible with delivery

Reply from Cambridge Home and Garden
Great service
From order to delivery was very fast.
The delivery chaps were very helpful, polite and accommodating. Great service.

Reply from Cambridge Home and Garden
Big thank you to Jason and his…
Big thank you to Jason and his colleague for the delivery in the super heat of the summer!

Reply from Cambridge Home and Garden
Efficient delivery, thanks!
Thanks (Jason) for the delivery of the pergola, heavy lifting! 💪 looking forward to using it soon

Reply from Cambridge Home and Garden
Excellent product, service and delivery
We purchased a Norfolk Collection garden corner set and cushions. In store staff were helpful and courteous, and delivery was made next business day to our home.
Jason and his colleague carried all of the heavy boxes into the garden and placed them exactly where we asked.
Couldn't fault the product or the service. Highly recommend.

Reply from Cambridge Home and Garden
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