I bought a ceramic non-stick frying pan a year ago. I noticed it has lost its non-stick capability. I used and washed the pan Exactly by the instructions that came with it. I submitted a claim and... See more
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Terrible cookware!! Beware, didn't even last 1 year, we still have our no-name brand non-stick pans after 7 years, but the Cephalon Elite didn't even last 1 year. Ended up ordering through Williams-so... See more
Calphalon no longer stands behind its products the way it once did. The “lifetime warranty” is misleading at best. The warranty portal is unreliable, repeatedly timing out and making it nearly impos... See more
Calphalons warranty is not worth the paper it’s printed on. I had a successful replacement a couple years ago for failed rivets and scratches in the outside of the pan. Calphalon changed their policy... See more
Calphalon Bakeware and Cookware
I really regret registering for Calphalon products. A little less than a year into marriage our calphalon set started rusting and popping in the oven. We registered for these products at Macy's and trusted that Macy's curates and stocks their store with trusted, high quality brands. Think again. I wish I could tell excited engaged me back then to steer clear from these horrible products, so brides and all other peoples, save yourself the headache and time, go with another brand. I also called their customer service line, horrid, could not care less, and wanted us to mail our baking ware for inspection. I had an issue with my Ninja Blender, called them and within 10 seconds of the conversation they were in the process of sending me a new part. Amazing customer service and no hassle. I wish all companies could be like that.
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