I created several lovely, personalized notecards and am delighted with the results. They will make terrific and thoughtful gifts that capture special moments. I took off one star because I found the C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What made this experience rate for me was that you all did amazing job My church members and family absolutely love them. I receive my Order in a timely manner. That was very important for me. I will... See more
I received a tee shirt that had a mismarked size.(it also had printing that was unreadable because it was white on pink. You could improve that on the pictures you display for choosing colors) I ha... See more
Item was exactly what I wanted. Graphics were clear and the written words were scripted perfectly. Quality was supreme. This item came quickly with constant communication on when it was shipped... See more
Company details
About CafePress
Written by the company
CafePress.com
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
At CafePress, we believe the world is better when everyone feels free to express what makes them unique. That’s why we offer a diverse collection of premium custom merch designed to celebrate your identity, your passions and your sense of humor. Whether you’re showing what you love, making a statement or creating something just for fun, CafePress helps you share your world your way.
CafePress Business
Boost your brand with high-quality, custom-branded merch that leaves a lasting impression. From 1 to 10,000, CafePress Business makes customization easy with no minimums on most items, no setup fees, fast production, transparent pricing and volume discounts. Whether you’re outfitting a team, promoting an event or growing your presence, we deliver the merch that helps your brand stand out.
Written by the company
Contact info
United States
- 1-844-988-0030
- social@cafepress.com
- www.cafepress.com
4.2
Great
203K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Probably my fault by selecting the…
Probably my fault by selecting the wrong product. I thought I ordered an embroidered logo. The hat wasn’t the material I thought it was either.
21 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I didn't get to proof all of the items
I didn't get to proof all of the items. I requested assistance with that and was told that it was too late. Now I am left with a mug that has a crooked logo and a tumbler that is whispering our logo.
21 July 2026
Reply from CafePress
Hello Christine, thanks for your feedback. We're sorry to hear about the issues you've had with your mug and tumbler. We kindly ask to please contact us at businesscare@cafepress.com, along with a clear snapshots of what was received, and our team will be happy to look into this for you. Thanks for bringing this to our attention, and we look forward to hearing from you.
excellent to deal with....loved being…
excellent to deal with....loved being notified when my mugs were shipped and then delivered.....excellent quality and will probably use again...
20 July 2026
Prompt shipping and good quality on all…
Prompt shipping and good quality on all my printed note cards. Repeat customer.
9 July 2026
Prints on my mugs were not round and…
Prints on my mugs were not round and not centered, they issued a reprint to fix them but when I received the mugs the were still off center.
I had no confidence in them correcting the issue a third time so I took it as a loss.
I would not use cafe press again, and I don't recommend them to anyone looking for business merchandise.
21 July 2026
Reply from CafePress
Hello Joseph, thank you for sharing your feedback. We're truly sorry to hear about your experience with your mugs and understand how disappointing it must have been to receive a replacement that still did not meet your expectations. We also regret that this experience affected your confidence in us and led you to feel that a third attempt would not resolve the issue. We appreciate you bringing this to our attention, and we've shared your feedback with our team so they can review the issue and help improve our production process. Thank you again for taking the time to share your concerns.
Did not love as much as some of my…
Did not love as much as some of my other products. Very thin material and handles have permanent bends in them. I will use them but not what I ordered them for. Easy to order and they do come quickly
21 July 2026
Reply from CafePress
Hi Stefanie, thank you for your feedback. We're glad that you found our website easy to use when ordering, and that your order arrived quickly! We're so sorry that the item itself didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
You take care of any and all problems
You take care of any and all problems, or issues that arise in a timely fashion.
For the most part everything has been resolved. I appreciate that!
21 July 2026
The 250 engraved pens I ordered…
The 250 engraved pens I ordered arrived, but the lettering can't even be read because it is so faint. So far no resolution and I've gotten emails from three different employees.
21 July 2026
Reply from CafePress
Hello Christy, thank you for sharing your feedback, and we're truly sorry to hear about your experience. We also apologize for the frustration caused by contacting multiple team members without a clear resolution. This is not the standard of quality or service we strive to provide. We’d like the opportunity to assist further and work toward a resolution. Please feel free to contact us back so we can follow up on this matter and provide further assistance. We appreciate your patience and thank you for bringing this to our attention.
The tote bag with a photo of my…
The tote bag with a photo of my friend’s horse was fantastic, very well done and having photo both sides was great. Did take over 2 weeks to be delivered but that was probably Royal Mail and not CafePress as it said it was dispatched in time.
20 July 2026
The towels I received were crap
The towels I received were crap. Thin as paper and the material was so thin the white showed through the color part. I couldn't return them because they had been customized. I WILL NEVER order from Cafe Press again. These towels were supposed to be a gift, but they are so cheap that I would be embarrassed to gift them to anyone. They will be going in the donation bin at Goodwill.
20 July 2026
Reply from CafePress
Hello Joan, thanks for your feedback. We're very sorry to hear that the towels didn't meet your expectation. Your comments are appreciated and have been shared with our team, as we continually work to improve our products. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Disappointed in quality of bags.
I loved the style of the tote bags, and the screen print looked great. However, I was disappointed with the size and quality and thinness of the material. After measuring the bags, I found that they were smaller than advertised, and I feel the photos were misleading and did not accurately represent the actual size of the bags.
19 July 2026
Reply from CafePress
Hello Laurie, thank you for your feedback! We're thrilled to hear that you love the style of the bags, and you're satisfied with the print. We're sorry that the size didn't meet your expectation. Please know that the product dimensions are listed in the product description. That said, we understand that the images used in the advertisement may have been misleading. We've shared your feedback with our team so they can review it, and we really appreciate you bringing this to our attention. Feel free to contact us at businesscare@cafepress.com for any further comments or concerns - our team will be happy to assist. Thanks again!
Fast shipping and easy interface
Fast shipping and easy interface. Only critique I have... would love to do more than just 1-color logos. That being said, still a great product.
19 July 2026
Perfect fit and comfort for the dog!
20 July 2026
Abrupt Cancellation
After approving the proofs, my order went into production about 6 days ago.On the day, my order of coffee mugs and water bottles was supposed to have arrived, I received a cancellation notice from CafePress. When I called them to ask why my order had been canceled, they would only say that my order had been deemed a “security risk”. I’m not sure how coffee mugs and water bottles are a security risk, but I do know that my pickleball event will unfortunately be held without welcome gifts. Don’t trust CafePress to deliver.
22 July 2026
Unprompted review
Reply from CafePress
Hello George, thank you for sharing your feedback. We're very sorry to hear about the issues you've had on your order. While we ensure to deliver the order placed as expected all designs are being reviewed. That said, we've noted your comment, and shared to our team about the cancellation. If you need further details on the cancellation, feel free to contact us at support@cafepress.com. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.
my stuff did not arrive in time as…
my stuff did not arrive in time as guaranteed, a big waste of money it was since I couldn't give the swag bags out empty.
20 July 2026
Reply from CafePress
Hello Valerie, we're very sorry to hear that you have not received your order on time needed. We kindly ask to please contact us at support@cafepress.com, and our team will be happy to assist further. Thank you for bringing this to our attention, and we look forward to hearing from you.
Table Mountain well-packaged. Package on time.…
I liked the way in which my Table Mountain Postcards were packaged. The package arrived in a timely manner. I have shared 2 Postcards with my kid sister already, and I anticipate her loving them!
20 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.