Cadbury Reviews 

1,855
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were let down by their experience overall. Consumers frequently complain that the chocolate has completely lost its iconic flavor, tasting more like cheap palm oil, wax, or chemicals than traditional confectionery. People also note that prices have risen significantly while package sizes have shrunk, leaving them feeling disappointed by price increases and recipe alterations. Many customers expressed deep frustration over diminished quality and poor textures, stating that the beloved brand has been severely ruined since the recent corporate buyout. Some reviewers were happy with specific items, noting that certain classic treats still tasted great and enjoyable on special occasions.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that the chocolate tastes disgusting, waxy, and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over recipe changes and the... See more

Price

Reviewers mention negative feedback about price, expressing widespread dissatisfaction with increasing costs... See more

Value for money

Customers had negative experiences with value for money, expressing deep disappointment over the rising costs... See more

Ethics

Clients share dissatisfaction regarding corporate ethics, citing a strong focus on profits over consumer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Cadbury's Dairy Milk???? That's a breach of the trade description act as it's nothing like Cadbury's chocolate. It's foul!!! I've thrown nearly 180g of this filth in the bin. Typical American bu... See more

Rated 1 out of 5 stars

I bought 3 bags of milk chocolate giant Cadbury buttons. I have emailed Cadbury numerous times with a complaint of contamination of this product, they completely ignore you. The taste of chemical... See more

Rated 1 out of 5 stars

It tastes bitter , absolutely disgusting, it even made me have a coughing fit , burns the back of one's throat . Costs too much and I'm wondering if it has a glass and a half of palm oil instea... See more

Rated 1 out of 5 stars

Disgusting , how Kraft/Mondo have ruined cadburys chocolate. Oily , waxy and sickly . The American company should have never been allowed to get their hands on this British manufacturer . Greedy... See more


Company details

  1. Candy Store
  2. Chocolate Artisan
  3. Chocolate Factory
  4. Chocolate Shop

Information provided by various external sources

Cadbury - More information on Cadbury chocolate, the history of Cadbury, how chocolate is made, the history of chocolate and more.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

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No history of asking for reviews

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1.1

All reviews

(1,855)

473 reviews in the last 12 months

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Rated 1 out of 5 stars

What the hell has happened to your…

What the hell has happened to your chocolate it taste terrible texture in mouth is awful only 20% cocoa technically not chocolate,at least Kinder use 45% and tastes good in comparison sort it out,ruined a once great treat.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

They have changed the flavour!!!!!

They have changed the flavour!!!!!

There is literally no point in eating Cadburys chocolate because it is tasteless, it has lost its velvet texture when dunked in tea and honestly has an oily aftertaste.

What have they done?!!!!!

Never buying Cadburys chocolate again, what is the point to the taste now. I4% milk solids in is also not a glass and a half in every block. You need to lose the symbol also.

Another product ruined just because some businessman wants to show a continued growth in forecast blah blah blah, you have ruined the taste Executives and if people have any sense, they will purchase other brands over yours.

Sad beyond words

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Milk chocolate dies a death

I want to sincerely thank the new owners of Cadbury for managing to kill my dairy milk chocolate obsession. Cadbury's chocolate is now inedible and nothing like the creamy, chocolatey, melt in the mouth delight that it once was. I will never buy a bar again after putting my last purchase in the bin. Well done to Cadbury's for selling out and well done to Kraft for destroying, anilhiliting, a national treasure.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

I will never buy cadbury chocolate…

I will never buy cadbury chocolate again! It tastes awful, shocking ingredients now! So sad why a company has brought them and changed the formula. I've always enjoyed cadbury chocolates for over 40yrs, Never again.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

You have to give it a star

With all that money you go and destroy the perfect product, not since Carlsberg has anyone ruined a product as well as you, oh, they dumped the morons who ruined that brand at the bottom of the lake.... Just saying....

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Not the same

The company has changed its ingredients and the taste for profit. and can barely call its products chocolate with the amounts of coco in its products. I have now stopped buying Cadbury products!! Switched to other brands with better ingredients. Coco, milk.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

This is now the worst chocolate in the UK

This is now the worst chocolate in the UK and tastes nothing like what I grew up with in the 80s and 90s. It’s absolutely terrible and I don’t even trust other brands now. I just go without now.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

I used to love Cadbury chocolate

I used to love Cadbury chocolate, but ever since they changed the recipe, it’s just not the same. The texture feels off less creamy and more waxy and the flavour lacks that rich, smooth taste it was known for. It almost tastes cheaper, like the quality has been sacrificed.

What made Cadbury stand out was its unique taste, but now it just blends in with other average chocolates. It’s really disappointing to see such a well loved product lose its identity. Definitely not what it used to be, and honestly not worth buying anymore. Why Cadbury why

6 April 2026
Unprompted review
Rated 1 out of 5 stars

Taste has gone AWFUL

Taste has gone AWFUL. Doesn’t even taste like chocolate anymore, bring back the quality we’re used to rather than American rubbish 😩

6 April 2026
Unprompted review
Rated 1 out of 5 stars

The new eggs

The new eggs. (Ment to be easter eggs) Chocolate is disgusting.
The texture is all wrong
Flavour is nearly non-existent
I don’t know what you have done to the recipe but It definitely don’t taste like they used to big
question why is there no longer the word Easter on Easter eggs????? Definitely won’t ever buy again

3 April 2026
Unprompted review

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