I highly recommend Caci, at first I was sceptical to do anything about my skin, and worse as an African girl with a black skin I feared they won’t understand my skin type, but soon as Hayley said she... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I highly recommend Caci, at first I was sceptical to do anything about my skin, and worse as an African girl with a black skin I feared they won’t understand my skin type, but soon as Hayley said she... See more
Company replied
I highly recommend Kapiti Casey Clinic. The team are really friendly. On my first visit to Casey Clinic, I had a complimentary consultation followed by a beautiful skin treatment. I explained to J... See more
Company replied
I had a course of 10 caci facials over a course of 4-5 weeks. I took several before photos hoping for a positive outcome. Sadly there was no discernible difference in my face after. My eyelids and je... See more
Company replied
They burned my skin, it's scarred, and I have to humiliate myself to get help. It's completely negligent and absurd. Even with my face scarred, they said I don't need treatment anymore. I've been a c... See more
Feel confident in your skin with Caci - voted NZ's Best Beauty Destination! Caci are your trusted skincare and appearance professionals. Caci has over 25 years for experience at the forefront of the New Zealand skincare industry and with over 80 locations throughout New Zealand, you're in caring hands.
6/49 Sainsbury Road, 1025, Auckland, New Zealand
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
"It’s so nice to come to Caci, Amanda has done pure magic with my skin, I suffer with Rosacea and when I first started my treatments I couldn’t let anyone touch my face, but the change is amazing, Amanda said she will get my skin to a point where I will be able to leave the house without makeup, and now I can! I also like that the products are offered to me but never pushed, it is such a luxury to have the treatments for me so not having the pressure to purchase extras is really great x"!

Reply from Caci
Caci kumeu, is simply the best, Hannah is amazing, she truly works miracles, everytime I visit, I leave there feeling so confident, they really look after there clients

Reply from Caci
Staffs are very Friendly and helpful. Very welcoming environment. So peaceful just didn't feel like coming out of that place. Treatment is marvellous. Highly recommend this place for facial care.

Reply from Caci
Great staff, very friendly. Always great me using my name. Very professional and lovely treatments.

Reply from Caci
They assist with acknowledging your needs with treatments.
Helpful, professional staff.

Reply from Caci
The ladies are always so helpful and make you feel extremely comfortable and superbly cared for .

Reply from Caci
Zoe informed me of different treatments I could have .
Very professional .
I will definitely be back.
Such a lovely team at Caci Taupo.
Welcomed as soon as you walked in the door ❤️❤️

Reply from Caci
The massage and amazing results to my skin. My skin was glowing and the whole experience from the moment I walked through the door was excellent. What a fantastic clinic with excellent and knowledgeable staff. Thank you."

Reply from Caci
I was looked after by Sam who was lovely and full of knowledge. She talked me through all the products she was using and gave me great product recommendations and helped to set me up with a skin care routine. The treatment itself was so relaxing and a brilliant experience. I’m already seeing better results in my skin. I’m really looking forward to my upcoming appointment!

Reply from Caci
Toni is always really friendly and accommodating. Has a genuine interest in her clients and I will travel the extra distance just to keep going to Takanini caci

Reply from Caci
I received a warm welcome from Hannah. She talked through the options for me. I wasn't pushed into having the treatment recommended or to buy the suggested product. Janet listened to me and understood the concerns about my possible reaction to the treatment. I will be back for a follow up.

Reply from Caci
Being greeted on arrival every visit by your first name whether its your usual therapist or not. Every visit you are made to feel special, acknowledged and cared for. The therapists are knowledgeable and love what they do. The treatment rooms are tranquil and it is hard sometimes to not drift off to sleep 😉. I look forward to my appointments and always recommend CACI to friends and family.

Reply from Caci
Paula was so warm and friendly and made me feel so confident and happy with doing something for myself in starting my new healthy skin journey. The perfect amount of information and feedback was given so I left my consult feeling positive and excited

Reply from Caci
I have been with Caci for 2 years now. The Staff & Therapists are always helpful and clear about the treatment on each visit. They are ever so caring & friendly. My skin is great all thanks to the wonderful care of Caci.

Reply from Caci
I felt welcomed by the staff members. They provided the opportunity to genuinely listen to my skin concerns and understand what I needed. I felt heard and taken care of. I'll definitely be going back, again!

Reply from Caci
Im on a Caci plan, it works so well as I don’t have to pay huge amounts for treatment. Treatment is every 28 days. Every month my skin improves more and I love feeling like I’m getting a little treat every so often.

Reply from Caci
Wonderful facial.
It is nice to be pampered and have the process explained.

Reply from Caci
I had everything explained to me. I was made to feel comfortable. I was so happy when I left

Reply from Caci
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.