Their prices are at least three times of other licensed and professional plumbers in the area. An example is back flow test. They change $280 for routine 10 minute test, while others charge only $125... See more
Company replied
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See what reviewers are saying
We determined you here generally with excellent endeavors and your body of workers is extremely beneficial we're happy by way of utilising your first-rate gadgets so proceed. We are happy with you a w... See more
Company replied
They can’t return phone calls. Can’t respond to emails either. I would search for another plumber.
Company replied
Couple of issues over the past few months. New hot water heater first, and super-old galvanized metal pipes caused a flow issue. Then a stopped-up toilet -- plastic item got flushed and then wou... See more
Company replied
Company details
Written by the company
Looking for a quality plumbing or electrical contractor in the Burlingame area? Call James Caccia Plumbing Inc now at (650) 342-5363.
Contact info
917 North Amphlett Blvd, 94401, San Mateo, United States
- 650-684-5070
- service@cacciaplumbing.com
- www.cacciaplumbing.com
1.2
Bad
100 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Their prices are at least three times…
Their prices are at least three times of other licensed and professional plumbers in the area. An example is back flow test. They change $280 for routine 10 minute test, while others charge only $125. Same way their minor repair charges are very high.
12 December 2025
Unprompted review
Reply from Caccia Home Services
Thank you for sharing your perspective. We take pricing concerns seriously, but we’re unable to locate any record of service associated with this review. At Caccia, we provide a free in-home consultation and walk through options and pricing upfront. No work is performed, and no charges apply, unless the customer reviews and signs off on the approved scope of work.
Our pricing reflects licensed, insured, warranty-backed service and the overall experience we provide in the home, not just time on site. We’re always happy to review a specific invoice or service experience directly if you believe this review is tied to an actual visit.
Scott
A FABULOUS EXPERIENCE WITH CACCIA
I have had the pleasure of working with Caccia Plumbing several times and each experience has been very pleasant from the ease of the telephone call to request an appointment to the completion of the repair. I was impressed and grateful to have Abnan Grajeda as the repairman assigned to take out my kitchen faucet and replace it with a new faucet that I had purchased. Upon arrived he asked me what problems I had with the faucet, examined it and took pictures. He discovered that the valves under the sink were deteriorated and needed replacement to correctly function properly when the new faucet was installed. He gave me an estimate including the new valves. He then put down protection of my kitchen flooring and under the sink. He had difficulty removing the old faucet but with determination he succeeded and installed the new faucet. He vacuumed residue in and under the sink, on the counter and the floor protection. Then he showed me the functions of the new faucet and was on his way to help his next appointment.
I have in the past recommend and will continue to Caccia Plumbing to anyone in need of a plumber
22 June 2022
Unprompted review
Reply from Caccia Home Services
Thank you so much for your continued trust and for taking the time to share such a thoughtful review. It truly means a lot to us that each experience — from scheduling to completion — has been a pleasant one.
We’re especially glad to hear how thorough Abnan was throughout your faucet replacement. Taking the time to properly assess the valves, provide clear estimates, protect your home, and make sure everything was cleaned up and working perfectly is exactly the level of care we strive for. We’re proud to have him on our team.
Thank you for recommending Caccia Home Services in the past and for continuing to do so. Referrals like yours are the highest compliment we can receive, and we’re always here whenever you need us.
We determined you here generally with…
We determined you here generally with excellent endeavors and your body of workers is extremely beneficial we're happy by way of utilising your first-rate gadgets so proceed. We are happy with you a whole lot obliged.
6 January 2021
Unprompted review
Reply from Caccia Home Services
Thank you for taking the time to leave a review.
If you’ve worked with Caccia Home Services, we’d love to learn more about your experience and see how we can earn a full 5-star rating. Please feel free to reach out to our office anytime — we’re always happy to connect and help.
Reply from Caccia Home Services
Thank you so much for the 5-star review! We’re glad to hear you found our team professional, experienced, and easy to work with — that’s exactly the experience we aim to deliver every time. We truly appreciate you choosing Caccia Home Services and are always here whenever you need us again.
Dino was great
Dino was great! He was on time, polite, consultative and efficient! He completed the requested job, quoted on additional projects, suggested creative solutions and cleaned up after himself very well. Caccia is lucky to have a good, smart guy like Dino.
19 July 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the wonderful feedback! We’re thrilled to hear that Dino took such great care of you. Being on time, respectful, consultative, and leaving the workspace clean are all things we take seriously, so it’s great to know that stood out. We’re proud to have Dino on our team and will be sure to pass along your kind words. Thank you for trusting Caccia Home Services — we’re always here whenever you’re ready to move forward on those additional projects.
Trusting someone to take care of mom
Trusting someone to take care of your mom's house is not something I take lightly. My mom's 87 and still independent, and I want to make sure any service vendor I choose takes care of her, is kind, polite, patient - in other words, treats her the way I want someone to treat my mom.
Caccia Plumbing is my plumber of choice. They just left her house after clearing a bad drain stoppage. She can't say enough good things about the tech who went to her house. He was kind, patient, made her feel comfortable and safe and secure. And of course he took care of the problem quickly and professionally.
I can't ask for anything greater than being able to trust a service vendor to care for my mom well. Good job, Caccia Plumbing...we'll keep turning to you whenever we have a plumbing need.
17 July 2018
Unprompted review
Reply from Caccia Home Services
Thank you for such a meaningful review. We truly understand how important it is to feel confident about who you’re inviting into your mom’s home — especially when she’s 87 and still valuing her independence. That kind of trust is never something we take lightly.
We’re so glad our technician made her feel comfortable, safe, and respected while quickly taking care of the drain issue. Providing professional service is important, but treating people with kindness and patience — especially seniors — is just as important to us.
It means a great deal that you’ve chosen Caccia Home Services as your plumber of choice. Thank you for trusting us to care for your mom’s home. We’ll always be here whenever you need us.
Super professional
Super professional, on time, thorough. I am sure you can find contractors that cost less, but difficult to find someone better
16 July 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for your thoughtful review! We’re glad to hear our team was professional, punctual, and thorough — that’s the standard we hold ourselves to on every visit.
We know there are always cheaper options out there, so it truly means a lot that you see the value in the quality and care we provide. Thank you for choosing Caccia Home Services and for placing your trust in us. We’re always here whenever you need us again.
At 11 o’clock in the morning I realized…
At 11 o’clock in the morning I realized I had water leaking into my family room ceiling. I phoned Caccia and they were able to send a technician over by 1pm, who found the leak and replaced the pipes by 4:30pm that same day. Everyone I dealt with was very professional and I was grateful to get such great service as we had a family wedding two days later.
11 July 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for sharing this! Discovering water leaking into your ceiling is incredibly stressful — especially with a family wedding just days away. We’re so glad our team was able to respond quickly, find the source, and get everything repaired the very same day.
Providing fast, professional service when timing really matters is exactly what we aim to do. It means a lot that you trusted Caccia Home Services during such an important moment. We hope the wedding was wonderful, and we’re always here if you ever need us again.
Fast,Easy and Reliable!
I always trust Caccia to handle the problems that arise with my buildings.
6 July 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for your continued trust. It means a lot to know you rely on Caccia Home Services to handle the issues that come up in your buildings. We understand how important it is to have dependable service you can count on, and we’re committed to being that steady partner for you every time. We truly appreciate your confidence in our team.
Great
Great. On time, super professional and left the place super clean. Would use them again
7 June 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the great feedback! We’re glad to hear our team was on time, professional, and left everything clean — we believe the job isn’t done until your home is just as tidy as we found it. We truly appreciate you choosing Caccia Home Services and look forward to helping you again whenever you need us.
THE BEST IN THE BAY AREA!!!
Bottom line, you want great plumbing contractor's, you call these guy's.......The best in the Bay! Professional, on time, courteous, and they know what they're doing. I would only use Caccia Plumbing for my plumbing needs!
16 May 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the incredible shoutout! Being called the best in the Bay Area truly means a lot to our entire team. We work hard to show up on time, stay professional, and deliver work you can feel confident about — so it’s great to know that came through.
Your loyalty and trust mean everything to us. Thank you for choosing Caccia Home Services as your go-to plumbing team — we’re always here whenever you need us.
Best Plumbers You Can Find: Caccia
I have been going to Caccia Plumbing for over 12 years. They do a fantastic job. I had an old leaking water heater that they replaced and did some additional work to upgrade my system. Tyron and his colleagues did a great job!
10 May 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for your loyalty over the past 12 years — that truly means the world to us. We’re honored to have earned your continued trust.
We’re glad Tyron and the team were able to take care of your water heater replacement and help upgrade your system. Making sure everything is done right and set up for long-term reliability is always our goal. We’ll be sure to pass along your kind words to them.
Thank you for continuing to choose Caccia Home Services. We’re always here whenever you need us.
These guys are absolutely amazing
These guys are absolutely amazing, the experience from start to end is outstanding, they are super professional. They are also very transparent and honest, most important we always felt they genuinely care about you as a customer. They are out go to business for any plumbing related issues.
28 April 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for this incredible feedback! Hearing that your experience was outstanding from start to finish is exactly what we strive for. Professionalism, transparency, and honesty are core to how we operate — but what means the most is that you felt genuinely cared for. That’s what we want every customer to experience.
We truly appreciate you making Caccia Home Services your go-to for plumbing needs. We’ll always be here whenever you need us.
Outstanding professional and personable…
Outstanding professional and personable service.
The plumbers were prompt, efficient and knowledgeable. They explained the technical problems and corrected them expertly, and also gave suggestions as to future installations we've been pondering. They have earned our business permanently.
28 April 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the wonderful review! We’re glad to hear our team was prompt, efficient, and took the time to clearly explain the technical details. Helping you understand the issue — and offering thoughtful guidance on future installations — is an important part of how we serve our customers.
Earning your long-term business is the highest compliment we can receive. We truly appreciate your trust in Caccia Home Services and look forward to being there for you whenever you need us.
No one Likes Calling a Plumber
I highly recommend Caccia Plumbing! No one likes calling a plumber. I love that they answer the phone with, How can I make you smile. They are professional, clean, and explain all the work that needs to be done.
7 April 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the recommendation! You’re right — calling a plumber usually means something’s gone wrong, so we love being able to start the conversation with a smile.
We’re glad our team delivered the professionalism, cleanliness, and clear explanations you deserve. Making a stressful situation feel a little easier is exactly what we aim for. Thank you for choosing Caccia Home Services — we’re always here whenever you need us.
Great service with options
Came on time, techs were very nice, and I was given several options to address my plumbing issue. Service was completed fast and problem resolved:) very professional and friendly service.
Thanks a bunch!
23 March 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the great review! We’re glad our team arrived on time and made the experience a positive one. Providing clear options so you can choose what works best for your home is something we believe in, so it’s great to hear that stood out.
We’re happy we could resolve the issue quickly and professionally. Thank you for choosing Caccia Home Services — we’re always here whenever you need us again.
The very best there is
The very best there is
They always come through for me and keep my rental customers happy
20 March 2018
Unprompted review
Reply from Caccia Home Services
Thank you so much for the continued trust! It means a lot to know you rely on us to take care of your properties and keep your rental customers satisfied. We understand how important responsiveness and reliability are when you’re managing rentals, and we’re committed to coming through every time. We truly appreciate your partnership with Caccia Home Services.
Reply from Caccia Home Services
We are grateful for the 5 stars! We’re glad to hear you experienced the friendly, transparent, and professional service we work hard to provide every day. That combination is important to us, and we’re grateful it came through. Thank you for choosing Caccia Home Services — we’re always here when you need us.
Excellent Work and Service from Caccia
Tammy understood the serious nature of our having no hot water in the mbr and was able to schedule someone for 10am next day. Joseph showed up on time, provided approriate and understandable descriptions of the work to be done, communicated extremely well throughout the process, was courteous and respectful, and cleaned up the work area after he was finished. Work was done expertly with nice finishing touches (like carefully done caulking). Would be happy to have him do work here in future.
16 March 2018
Unprompted review
Reply from Caccia Home Services
We really appreciate you taking the time to share such detailed feedback. Losing hot water in your primary bathroom is no small issue, so we’re glad Tammy was able to recognize the urgency and get you scheduled quickly.
It’s wonderful to hear Joseph provided clear explanations, communicated well throughout the process, and treated your home with care and respect. The finishing details — like clean caulking and a spotless work area — are exactly the level of craftsmanship we aim to deliver.
We’re grateful for your trust in Caccia Home Services and would be glad to have Joseph assist you again anytime.
absolutely outstanding!!!
absolutely outstanding!!!
Tyrone and Joseph were very friendly and helpful, did amazing professional work, and really went above and beyond to make sure everything was right. i would not hesitate to call them again for any kind of plumbing issue!
15 March 2018
Unprompted review
Reply from Caccia Home Services
Absolutely love hearing this — thank you! Tyrone and Joseph take a lot of pride in doing things the right way, and going above and beyond is exactly the standard we hold ourselves to. We’re glad their friendliness and professionalism made such a strong impression.
It means a lot that you wouldn’t hesitate to call us again. That kind of confidence is what we work hard to earn every day. Caccia Home Services is always here whenever you need us.
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