While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Flex by Grosvenor

Leaving Flex by Grosvenor felt like finally being able to breathe again after spending so long in a working environment that had gradually taken away my peace of mind.

I never imagined that a workplace could have such a devastating impact on my mental and emotional wellbeing. What should have been a normal job became a daily source of anxiety, overwhelming stress and emotional exhaustion. There came a point when even the thought of going to work filled me with dread.

I would return home mentally drained, carrying the stress and anxiety of the working day into my personal life, struggling to relax or enjoy time with my loved ones. Eventually, I realised that no job was worth sacrificing my mental health, happiness or family life.

Leaving should never feel like escaping, but that is exactly what a toxic workplace can make people feel.

These concerns go beyond one person's experience. The working culture at Flex by Grosvenor raises serious questions about how employees are treated, particularly by individuals holding senior positions within the organisation.

Hardworking employees, both women and men, can be left feeling undervalued, disrespected, powerless and emotionally exhausted. Their wellbeing and dignity can feel like an afterthought.

Of particular concern is the treatment of female employees by individuals in senior leadership positions. In my experience, women can be made to feel inferior, dismissed or treated as though their opinions and contributions are less important. Those in authority should set standards of equality and respect.

However, the wider problem affects employees regardless of gender. Male employees also experience considerable pressure, stress and emotional exhaustion. Nobody should feel intimidated, disposable or powerless simply because they hold a less senior position.

Colleagues have expressed feeling close to their emotional and psychological limits. Some are actively searching for other jobs, not because they lack dedication or a willingness to work, but because they feel they can no longer tolerate the environment.

When hardworking people become desperate to leave their jobs simply to regain their peace of mind, something is seriously wrong.

The consequences do not disappear when the working day ends. Employees can return home carrying overwhelming stress and anxiety, affecting their relationships, families, sleep and ability to enjoy life outside work. Families should not bear the consequences of such exhaustion.

Another deeply concerning aspect is the apparent lack of meaningful support and accountability. Employees can feel that raising concerns achieves little and that those who are unhappy are effectively encouraged to leave rather than having their concerns addressed. Some stay silent because they depend on their income.

The problem is not that employees do not want to work. The problem is that dedicated people can reach a point where leaving feels like the only way to protect their mental health.

I sincerely hope the relevant UK authorities responsible for employment rights, equality and occupational health will take these concerns seriously and consider whether an independent investigation into working conditions at Flex by Grosvenor is warranted.

Those holding senior positions have a responsibility to lead with fairness and respect. A senior title does not make anyone more deserving of dignity.

I worry about those unable to leave. No one should have to choose between earning a living and protecting their mental health or family life.

To anyone considering working at Flex by Grosvenor, I would strongly encourage you to consider whether your wellbeing, dignity and contributions will genuinely be respected.

A company's true values are not measured by its offices, success or public promises. They are measured by how it treats the people who work for it when nobody is watching.

No job should ever cost someone their mental health, dignity or happiness at home.

18 June 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look