Byflou.com Reviews 

All good
Quick delivery
Qualitative product

I ordered a doll stroller as a gift for our daughter. I placed the order well in advance (1 month) but the product still hasn’t arrived and now the birthday week is here. I have now received three different emails with information about delays as the delivery date keeps getting pushed back. It’s incredibly frustrating since this was meant to be the main gift. I really wish it had been stated that the product was not in stock at the time of purchase.

EDIT: One month after this review, I received the fifth email about yet another delay. The delivery has been postponed five times over the course of nearly two months now. This is absolutely unacceptable.

Byflou was the only shop where I could find this product (KAS Changing Mat, in beige), and it’s absolutely beautiful. Customer service was incredibly kind, helpful, and very responsive. Thank you so much – I couldn’t be happier with everything!

Products are lovely and I am very happy with them. Good communication from seller also. Unfortunately, I cannot give full marks as the delivery time is as just too long. I understand that items have to be sourced from suppliers etc but I still think the wait is too long.

Do not order goods from them. Even though they state delivery within 2 weeks, in reality it can take more than 4 weeks – and you still won’t know if or when your order will arrive at all.
When I suggested splitting the order and sending the available items separately, they said it's “not possible” (because they would have to pay the shipping twice?). The customer is definitely not their priority.
The fact that you urgently need the goods doesn’t concern them. This was the worst purchase – never again. Even if the price is lower, you’ll lose in the end anyway, because you’ll have to buy the items elsewhere urgently and pay more.

Nothing to complain about. Product is great, as advertised, and delivered in good condition.
Would definitely order again.

Great customer service and communication, although not overly proactive. A nice website with plenty of products.

As always perfect!! Love this shop🥰

Purchased a Serax side table and it arrived exactly in the time specified, good customer service and reasonable prices. Would use Byflou again 100%

Delay after delay, excuse after excuse, Byflou does not hold its promises, does not take responsibility for their shortcomings and offers no compensation or compromise for repeatedly failing to keep its promises. Avoid at all costs!

Great selection of clothing, jewelry, and furniture. Everything arrived as described and the customer service was excellent – friendly, responsive, and helpful. Highly recommend!

I got what i ordered within promised time
I highly recommend

Fast delivery to Germany. Good prices. I am satisfied and can recommend Byflou. Will order again :)

I had never heard of byflou until i was looking for a wedding gift. I chose to give them a chance since they had the quickest delivery. I am very impressed & will be using them again!

alltid bra priser! snabb leverans!

Catalogue with beautiful products, very fast ordering and delivery process. Delivery times to France are extremely fast. The product was delivered in excellent condition, the packaging provided excellent protection.

My birkens was shipped original and intact. I received them on the specified date and satisfied with my purchase. Byflou always kept me informed about the shipment process so thank you.

Dreadful delivery service. Waited months for delivery of apparently in stock items. When they arrived (an order of about 30 plates) almost every item was smashed! They reordered them and the replacements also arrived smashed. They never marked the box fragile or securely packaged the items. I have no confidence in their capacity to safely arrange delivery. An online retailer of delicate goods that cannot arrange delivery of those goods in one piece is like being a bakery that cannot bake bread!