Wonderful company to deal with!! I ordered an item and it was shipped immediately and I had a question and they got back to me the next day. Communication was very impressive and the quality of the... See more
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Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something abou... See more
Company replied
Very slow fulfillment on a DIGITAL order. FOUR DAYS AND COUNTING. Charge hit my bank right away, but nothing to show for it. Normally, digital orders are filled at any other store within an hour or tw... See more
Company replied
In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified,... See more
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Company details
Information provided by various external sources
BuyDig.com sells Digital Cameras, lenses & accessories, Camcorders, Laptop Computers, Tablets, LCD, LED & Plasma televisions, DVD players, GPS Navigators, Printers, Scanners, Binoculars, Housewares, Optics & more.
Contact info
United States
- 800-617-4686
- CustomerService@BuyDig.com
- www.buydig.com
4.1
Great
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I'd buy again if I found a good price on something
they did great. also got 2 day shipping somehow. I'd buy again.
20 July 2020
Unprompted review
Reply from Buydig
Hello Anthony,
We appreciate your positive feedback! It's wonderful to hear that you had a great experience with our service and even received your order with 2-day shipping. At Buy Dig, we aim to provide top-notch service and quick delivery to our valued customers. Should you decide to shop with us again, we'll be here to assist you. Thank you for your support and choosing Buy Dig!
Not worth keeping
I wanted to return the purchase but it was too cumbersome
19 July 2020
Unprompted review
Reply from Buydig
Unfortunately, the return time period has passed. Nevertheless please contact me at 732-387-3220 we can see how we can help you out.
My Wave Stamina
I finally got my Wave Stamina set up and I really, really like the machine. It was very easy to set up and one can do it by themselves. My only complaint and this may be that I didn't read all of the discription is that in order to have a higher resistance you must add more water rather than turn a dial to increase or decrease. Purification tablets are also not included. One must buy a bottle of 25 to use one.
I'm only missing one piece but I'm sure it will be replaced and that was the plug for the water tank. Other than that I'm looking forward to many years of rowing.
11 July 2020
Unprompted review
Reply from Buydig
Hello Joy,
Thank you for sharing your experience with the Wave Stamina rowing machine. We're delighted to hear that you're enjoying your new machine and that it was easy to set up.
Regarding the resistance adjustment and the water tank plug, we appreciate your feedback. We'll take your comments into consideration as we continue to improve our products and their descriptions. If you have any further questions or need assistance with the missing plug, please don't hesitate to reach out to our customer support team. We're here to help and ensure your satisfaction with your purchase.
Wishing you many successful and enjoyable years of rowing with your Wave Stamina! Thank you for choosing us.
Easy peasy!!
8 July 2020
Unprompted review
Reply from Buydig
Hello,
Thank you for your concise and positive feedback! We're thrilled to hear that your experience was easy and hassle-free. If you ever need assistance or have any questions in the future, please feel free to reach out. We're here to help.
Good service.
7 July 2020
Unprompted review
Reply from Buydig
Hello,
Thank you for your review! We appreciate your feedback and are glad to hear that you had a good service experience with us. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
I bought an outdoor speaker...JBL.
I bought an outdoor speaker...JBL.. and it was supposed to have a chip for a computer to download music but it wasn’t included. I contacted Buydig and they immediately sent out the missing part. I have talked to other people who just love this brand of speaker. It is a birthday gift. I am certain that it will be well received.
2 July 2020
Unprompted review
Reply from Buydig
Hello Regina,
Thank you for your feedback! We apologize for the missing part, but we're glad to hear that we were able to promptly send it to you. We hope the JBL outdoor speaker makes for a fantastic birthday gift, and we're sure it will be well-received. If you have any more questions or need further assistance in the future, please feel free to reach out. Enjoy the music!
Eggcellent service
Eggcellent service, quick shipment, everything packed in a box neatly and delivered to my door.
30 June 2020
Unprompted review
Reply from Buydig
Hello,
Thank you for the review! We're delighted to hear that you had a great shopping experience with us. Our team strives to ensure quick shipments and careful packaging. If you have any more needs or questions in the future, don't hesitate to reach out. Enjoy your purchase!
Reply from Buydig
Hello Bernardo,
Thank you for your feedback! We're pleased to hear that your purchase matched your expectations. If you ever have more shopping needs or questions in the future, feel free to reach out. We're here to help!
The pressure hose was missing from the…
The pressure hose was missing from the SunJoe pressure washer.
22 June 2020
Unprompted review
Reply from Buydig
We are sorry that you received this pressure washer in this condition.
Please call us at 732-853-8397 so we can address this issue.
had to cook in all the pots that i…
had to cook in all the pots that i bought, and clean them, just to make sure they were durable and easy to clean; and the food didn't stick. They passed all my test with flying colors #sweepstakes
22 June 2020
Unprompted review
Reply from Buydig
Hello,
Thank you for putting our cookware to the test! We're thrilled to hear that they performed well in terms of durability and ease of cleaning. Your feedback is valuable to us, and we appreciate your support. If you have any more cooking adventures or questions in the future, please don't hesitate to reach out. Enjoy your cooking! #sweepstakes
They sent me the wrong item TWICE
They sent me the wrong item TWICE! Took a long time and then it is the wrong item! I can see it maybe happening once but twice! It’s still a great place for good deals. Will try again.
22 June 2020
Unprompted review
Reply from Buydig
We are so very sorry you got the wrong product twice.
Sorry for this, we do want to make this up to you,
Please call us at 732-853-8397.
Everybody was very helpful when I…
Everybody was very helpful when I bought a mattress
20 June 2020
Unprompted review
Reply from Buydig
Hello James,
Thank you for your kind words! We're delighted to hear that you had a positive experience when purchasing a mattress from us. Our team is committed to providing excellent customer service, and we're thrilled that we could assist you effectively. If you ever have more questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
Good price, arrived on time
The product had a good price, arrived on time and in new condition.
19 June 2020
Unprompted review
Reply from Buydig
Hello,
We're pleased to hear that you had a positive shopping experience with us! Providing competitive prices, timely delivery, and ensuring products arrive in new condition are some of our top priorities. If you have any more shopping needs or questions in the future, feel free to reach out. Thank you for choosing us, and we hope to serve you again soon!
Delivered when expected
Delivered when expected. Very smooth transaction.
19 June 2020
Unprompted review
Reply from Buydig
Hello Paula,
Thank you for sharing your experience with us! We're delighted to hear that your purchase went smoothly and was delivered as expected. If you have any more orders or need assistance in the future, please don't hesitate to reach out. We appreciate your business, and we look forward to serving you again!
Shipment was lost somehow
Shipment was lost somehow. Customer service handled it excellently, and I was issued a full refund without any hassle. Knocked 1 star off for the initial blunder.
19 June 2020
Unprompted review
Reply from Buydig
Hello Anthony,
We apologize for the inconvenience caused by the initial shipment issue, and we truly appreciate your feedback. We're pleased to hear that our customer service team was able to assist you efficiently and that you received a full refund without any hassle. Your satisfaction is important to us, and we'll continue to work on improving our processes. If you decide to give us another chance in the future, we'll strive to provide you with a seamless experience from start to finish. Thank you for your understanding and for choosing us.
Reply from Buydig
Hello Karen,
Thank you for your positive feedback! We're delighted to hear that you've had a great shopping experience with us and that you've found what you were looking for. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again at BuyDig!
Customer service was somewhat helpful…
Customer service was somewhat helpful but the computer arrived covered in dirt with several things missing that were listed as accessories
18 June 2020
Unprompted review
Reply from Buydig
We are very sorry, we would like the chance to make this up to you. Please contact me at 732-387-3220.
I did not receive the shipment as…
I did not receive the shipment as promised
18 June 2020
Unprompted review
Reply from Buydig
We have filed a claim and sent you a claims email follow up. Please let us know if you have any other questions or concerns.
Fast on time delivery.
18 June 2020
Unprompted review
Have never received my blender.
18 June 2020
Unprompted review
Reply from Buydig
We would like to apologize for the delay, it seems this have been resolved. Please contact us back right away if need further assistance.
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