Butterfield & Robinson Reviews 

195
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The organization and curation of our bespoke hiking trip to the Dolomites was second only to our guides. Each area of the trip was perfectly planed and executed.

Company replied

Rated 5 out of 5 stars

Great trip biking through Puglia region of Italy. Comfortable biking on less traveled roads with flat and easy rolling terrain. Excellent culinary experiences in a wide range of farm to table, priva... See more

Rated 5 out of 5 stars

Our recent walking/cycling trip to Cornwall with B&R was a wonderful experience. We were lucky enough to have good weather so that we could do all our planned activities. The walks along both the nort... See more

Company replied

Rated 5 out of 5 stars

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

About Butterfield & Robinson

Written by the company

Pioneers in active travel, Butterfield & Robinson has been delivering exceptional adventures for 60 years.

Driven by a passion for exploration, innovation and connection, B&R provides unparalleled access to the world's most fascinating destinations. Whether by bike, on foot, or by water—we design, plan and guide incredible journeys.

Infused with luxury, our trips seamlessly blend active adventure with cultural immersion. Choose from Scheduled Group trips, Self-Guided trips or Privatize a ready-to-book itinerary—or go Bespoke, where our team will help design a unique experience that’s right for you.

Award winning active luxury Small Group and Bespoke trips

Written by the company

Insider access, flexible pacing and talented local guides. 60 years of trusted relationships paired with Experience Designers in each region allows us to take care of every detail from extraordinary stays to unforgettable food so you can fully immerse yourself in the journey. Add in a little mischief and you’ve got a recipe for a lifetime of memories.

Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Great guides with fun facts and stories…

Great guides with fun facts and stories about their ireland. Made you forget the weather. Countryside varied frim bogs to seaside beaches and cliffs. All beautiful and spectacular

21 June 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Fred! Happy to hear you enjoyed Ireland!

Rated 5 out of 5 stars

We cannot say enough about our guide

We cannot say enough about our guide. Finding activities that appeal and are appropriate for a family traveling with someone as young as 10 and someone as mature as 75 is no small feat. Everyone loved the variety and John was so accommodating and flexible.

20 June 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Melissa! We look forward to seeing you and your family on the road again soon.

Rated 5 out of 5 stars

Our guides with Butterfield and Robinson

Our guides with Butterfield & Robinson went out of their way to make our every wish come true and anticipated our needs at every turn of our journey. It was a wonderful adventure and we are hoping to take another trip with them in 2020.

13 June 2019
Unprompted review
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Reply from Butterfield & Robinson

We look forward to seeing you on the road again soon!

Rated 5 out of 5 stars

Spectacular experience!

Spectacular experience! Engaged guides, well curated ride routes, wine tastings, meals, and events in Special hotels and venues. An incredible way to experience a regions culture and history.

12 June 2019
Unprompted review
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Reply from Butterfield & Robinson

Happy to hear you had such a great experience Spencer!

Rated 5 out of 5 stars

10th Anniversary Rhine River Trip

My husband and I just got back from our first B&R trip and we are already planning our next one! We are hooked. We loved our guides, Laura, Sjoerd and Mario. They made the trip for us. Everything was taken care of and we were able to relax and enjoy every moment. The bikes were great, the routes were stunning and the planned stops were such a treat. We loved getting to know new people as well as spend quality time with one another and in nature, along the beautiful Rhine River. Everything exceeded our expectations and we are customers for life.

8 June 2019
Unprompted review
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Reply from Butterfield & Robinson

What a special way to celebrate your 10th anniversary. Welcome to the Cru Jill!

Rated 5 out of 5 stars

Camino de Santiago Cycling

This was my first B&R trip and it was amazing. The friendly and helpful guides, Roberto and Rafael, had in depth knowledge of the region, its history, food and wine. The accommodations and meals were as extraordinary as the scenery. You won't find lunch spots like this on your own! Some of the hills were more challenging than I expected but I liked that. If you're not confident in your abilities you might want an e-bike on this route. If you don't want to use an e-bike and normally ride a hybrid, consider getting a road bike because the lower weight will help you on the hills. We had a good group and the route was designed so that those who didn't want to ride as much could stop at lunch while others continued cycling. This balance worked well and accommodated all types of cyclists. Now I just want to go back and walk the Camino!

1 June 2019
Unprompted review
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Reply from Butterfield & Robinson

Sounds like an amazing trip Mike. Thanks for the review!

Rated 5 out of 5 stars

B&R took care of every detail of our…

B&R took care of every detail of our cycling tour of Burgundy and when something wasn't included...such as flights or additional meals, they had excellent suggestions or advice. The accommodation, meals, tours and cycling equipment were top notch. The trip is expensive but if you want a no worry, everything taken care of luxury vacation, you won't be disappointed. Cathy and Tim

19 May 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Cathy! We truly believe it's all in the details ;)

Rated 5 out of 5 stars

I have now been on 3 B&R trips (two…

I have now been on 3 B&R trips (two bike and one walk). They do a great job making the trip fun for all levels of activity. The hard core get their experiences and those of us who want activity but not too much challenge also are able to have a nice time (without hindering others). The guides have always been knowledgeable and extremely attentive. While the food and drink are incredible, the exercise has (mostly) offset the weight gain that often results from travel. I highly recommend B&R for those who want body and brain stimulation.

17 May 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Regen! We're looking forward to seeing you on the road again soon.

Rated 5 out of 5 stars

Superlative Bespoke in Japan

Our bespoke trip in Japan was one of the most magnificent and memorable trips we will ever take. Our guide (Takuya Kodama) had such an incredible depth of knowledge and such personal charm and charisma, that he was a true ambassador both for Japan and for B&R. He made very moment fun and wonderful. The trip was a perfect mix of great cycling, superlative food and sake, beautiful countryside, spa experiences, and Japanese history and culture. We loved it and would recommend it to couples and groups who want a fine experience.

17 May 2019
Unprompted review
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Reply from Butterfield & Robinson

Thank you for the detailed and thoughtful review Winsome! Takuya is the best!

Rated 5 out of 5 stars

Camino De Santiago Walking Tour

Had the most wonderful experience on our first B&R trip. Our guide was beyond amazing. We stayed at gorgeous hotels, ate delicious local cuisine, and drank the best wine. Oh wait... this was a walking tour. Yes, the trip on the camino was beautiful! The scenery was amazing. B&R is top notch and I can't wait to book another trip with them!

14 May 2019
Unprompted review
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Reply from Butterfield & Robinson

Welcome to the Cru Tamiko! We're thrilled you had such a wonderful first B&R experience.

Rated 5 out of 5 stars

Marvelous experience!

Wonderful experience traveling with B&R to Japan Walking Tour.
Everything was perfect,
Special thanks to our gentle guides Naomi and Alex.

27 April 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks for the review Magda!

Rated 5 out of 5 stars

Great Trips

Their trip planners know the areas and all the guides have been awesome.

17 April 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Candy!

Rated 5 out of 5 stars

Had a wonderful time

Had a wonderful time! My 79 year old husband was so pleased to be biking in Morocco and e-bikes made it possible . . . the guides had our backs!

17 April 2019
Unprompted review
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Reply from Butterfield & Robinson

E-Biking in Morocco, fantastic! Glad you had such a wonderful time Nedra!

Rated 5 out of 5 stars

We had a wonderful trip to Vietnam with…

We had a wonderful trip to Vietnam with an excellent guide. The hotels we stayed at were first class, including the Metropole in Hanoi. The overall experience was both very educational and very enjoyable. The bike rides were a great way to see parts of the country that we otherwise never would have experienced.

17 April 2019
Unprompted review
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Reply from Butterfield & Robinson

Biking in Vietnam is truly a great way to experience such a magical country. Thanks for the review Joe!

Rated 5 out of 5 stars

We have done two trips with B&R one a…

We have done two trips with B&R one a biking trip and the other a walking trip. Great experiences with both.

17 April 2019
Unprompted review
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Reply from Butterfield & Robinson

Thanks Elizabeth! Happy to hear you have enjoyed both flavours of travel with B&R!

Rated 5 out of 5 stars

Annalise of Butterfield and Robinson…

Annalise of Butterfield and Robinson planned an outstanding two week trip of Australia for us. After a short phone call to determine what we wanted from our travels, she put together an incredible itinerary that cover various areas of Australia. The accommodations were fantastic and the food incredible. But what made the most of the trip were the people we came in contact with through B&R. Our drivers, guides and staff were top notch and went above and beyond to meet our expectations. We plan on scheduling our future tours with them.

5 February 2019
Unprompted review
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Reply from Butterfield & Robinson

We're (including Annalise) so thrilled you had such an amazing Australian experience. Thanks for the review! Can't wait to plan something spectacular for you again.

Rated 5 out of 5 stars

Sabi Sand delight

We just returned from an outstanding 5 days at Kirkmann's Kamp in South Africa. Michele Harvey did an outstanding job of organizing and advising us on the perfect short safari experience for my Grandchildren and I. It was the 'trip of a lifetime' but we all want to return again soon!

28 January 2019
Unprompted review
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Reply from Butterfield & Robinson

5 days at Kirkmann's Kamp does sound like the trip of a lifetime! Thanks for the review.

Rated 5 out of 5 stars

B&R custom trip to New Zealand

B&R trip planner for New Zealand , Rob Grieve, did an amazing job creating a three week immersion in luxury and nature for my husband and I, my sister and brother-in-law. We had many new and inspiring experiences and were stunned over and over by the natural beauty of New Zealand.Every day was filled with hiking , exploring rivers , lakes ,mountains, fiords , beaches and birds, - learning about New Zealand history ,culture and arts - and every 3 nights we moved to another beautiful lodge with a magnificent view and delicious food.
A smooth trip with every detail thought out, but always with flexible options available due weather, or our whims.

27 January 2019
Unprompted review
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Reply from Butterfield & Robinson

You're always in good hands when planning a trip with Rob! Thanks for the review Melanie. So happy to hear you had such a wonderful experience in New Zealand.

Rated 5 out of 5 stars

B&R Is the best “slow way” to see the world!

B&R provides an amazing, immersive experience to see the world in an intimate way. We have had four biking trip with B&R, each different and stand alone memories, but the base experience also remains uniquely B&R. On our travels, we have also met folks who have taken 10, 15, & 20 trips, including one who had done over 50! Clearly, with that discrimating audience, they are doing something right.

11 December 2018
Unprompted review
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Reply from Butterfield & Robinson

Thanks Brian! We're so happy to hear each trip has been unique and special in it's own way. Thanks for slowing down with us so many times!

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