BusterBox Reviews 

3,366
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their dogs get incredibly excited for the monthly deliveries, eagerly anticipating the arrival of fun toys and tasty treats every single month. Consumers truly love the diverse selection of high-quality products and consistently note that these wonderful items keep their pets happily entertained for many hours. Some reviewers were not happy with the lengthy subscription terms and experienced frustrating billing issues or unexpected communication delays. A few other people also felt that certain items lacked sufficient durability or simply did not provide good value for their money.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their dogs get incredibly excited... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the toys are durable, sturdy, and... See more

Subscription

Customers had positive experiences with subscription, frequently highlighting the amazing variety of toys and... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting that consumers get amazing variety... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My dog gets so excited when his BusterBox delivery arrives So far, the toys have been a massive hit. Especially considering he wasn't much of a toy dog when he first came to us. The treats, although... See more

Rated 5 out of 5 stars

Absolutely amazing boxes, very high quality toys and top notch treats for my 2 huskies, Sally and Odin, get so excited when they see the boxes come. Plenty of treats for the month, so less time wasted... See more

Company replied

Rated 5 out of 5 stars

We have been subscribed to BusterBox for years now and will continue to be subscribed for as long as we have dogs. Russ (my 11 year old cocker x golden retriever rescue) has learned that the box arriv... See more

Company replied

Rated 5 out of 5 stars

We love are buster box each month. Always comes with quality toys and my puppy lives the tasty treats. She gets excited every month when her box comes. Excellent delivery and always packaged well. Cus... See more

Company replied


Company details

  1. Pet Store

Information provided by various external sources

Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(3,366)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

My boy bandit 10 month old staffy…

My boy bandit 10 month old staffy Frenchie cross loves this first box highly recommend good durable toys

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi Nicola,

Thank you so much for the lovely review! We're thrilled to hear that Bandit loved his very first box — staffy/Frenchie crosses can be tough chewers, so it’s great to know the toys are holding up well! 🐶💪

We really appreciate the recommendation and can’t wait to spoil Bandit with more fun goodies.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Would 100% Recommend

My dog (and I) absolutely love the monthly surprises that come inside the box, I have been a customer for almost 2 years. It’s so easy to tailor to what your dog wants. Would definitely recommend, and already have!

19 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Bec,

Thank you so much for your wonderful review and for being with us for almost two years — that truly means the world to us! We're thrilled to hear that both you and your pup enjoy the monthly surprises, and we’re so glad the tailoring options make it easy to get exactly what your dog loves.

We also really appreciate your recommendations — it means everything when happy customers spread the word. 🐾💙
Thank you again for all your support!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Amazing subscription box!

Our Vinnie is only a pup and is spoilt so much already because of our BusterBox subscription. He gets healthy, natural treats and lots of stimulating toys each month. You get so much for your moneg. 10/10

24 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Emma,

Thank you so much for the fantastic review! We’re delighted to hear that little Vinnie is enjoying his BusterBox goodies — pups deserve to be spoiled, and we’re thrilled to be a part of his monthly fun. 🐶💙

It’s great to know you’re loving the healthy, natural treats and stimulating toys, and we really appreciate your kind words about the value of the box. A 10/10 means the world to us!

Thanks again for choosing BusterBox for your growing pup!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Love busterbox

Our boys absolutely love their busterbox delivery! Fantastic tough toys and treats! Even our picky old labrador loves the treats!

1 January 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Emma,

Thank you so much for the lovely review! We’re thrilled to hear that your boys get excited for their BusterBox delivery each month.

It’s wonderful to know the tough toys are a hit — and we’re especially happy that even your picky old Labrador is enjoying the treats! 🐾💙

We really appreciate you taking the time to share your experience.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Great subscription service

My dog looks forward to the arrival of her new Busterbox every month. It’s become a small celebration for her when it arrives and she can’t wait to get stuck in and enjoy her new toys and treats.
We also like the subscriber deals every now and again and the latest advent calendar that’s arrived has had to be hidden!!

22 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Amanda,

Thank you so much for the wonderful review! We’re delighted to hear that your dog has turned BusterBox delivery day into her own little celebration — that absolutely makes our day. Knowing she can’t wait to dive into her new toys and treats is exactly why we do what we do. 🐾💙

We’re also glad you’re enjoying the subscriber deals and the advent calendar (hiding it is definitely a sign of success! 😄).

Thanks again for sharing your experience and for being part of the BusterBox family.

♥️ The BusterBox Team

Rated 5 out of 5 stars

I’ve been getting the Buster Box for a…

I’ve been getting the Buster Box for a while now, and it has become one of the highlights of the month in our house. My dogs somehow know exactly when it arrives—they get super excited the moment the box hits the doorstep!

Every delivery is packed with high-quality toys, tasty treats, and fun surprises that keep my dogs entertained and happy. The toys are durable (a huge bonus for enthusiastic chewers), and the treats are always great quality with ingredients I actually trust. I also love that each box has a theme, which makes it feel even more special.

The value is fantastic, the quality is consistent, and the joy it brings my dogs is honestly priceless. If you’re looking for a monthly subscription that’s as fun for your pups as it is convenient for you, I can’t recommend Buster Box enough!

22 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Karl,

Thank you so much for taking the time to share this incredible review! It means the world to us to hear that BusterBox has become a monthly highlight in your home. We love imagining your dogs getting excited the moment the box lands on the doorstep — that’s exactly the kind of joy we hope to bring! 🐾💙

We’re thrilled that the toys, treats, and themed surprises continue to impress, especially for enthusiastic chewers. Knowing you trust the quality and ingredients of the treats is something we really value, and we’re so glad the durability of the toys is hitting the mark too.

Your kind words about the value and consistency genuinely make our day. Thank you for recommending us — we’re so grateful to have you and your pups as part of the BusterBox family.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Milo is a big dog and the toys are…

Milo is a big dog and the toys are amazing he loves them

20 November 2025
Unprompted review
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Reply from BusterBox

Hi there Lesley,

Thank you so much for the lovely review! We’re delighted to hear that Milo — big guy that he is — is loving his toys. It’s great to know they’re hitting the mark for him! 🐾💙

Thanks for being part of the BusterBox family.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Great products and cater for dietary…

Great products and cater for dietary needs.
My dog loves his box every month

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Lynn,

Thank you so much for the great review! We’re really happy to hear that the products are a perfect fit for your dog’s dietary needs — and even happier that he loves his box every month. That excitement is what we aim for! 🐾💙

We appreciate you being part of the BusterBox family.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Love busterbox and so do my dogs

Love busterbox and so do my dogs. They go crazy when the postpofice deliver their toys. The selection is great and a good mix of treats.

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Georgina,

Thank you so much for the wonderful review! We love hearing that your dogs get so excited when their BusterBox arrives — that kind of joy is exactly what we aim for. We're thrilled you're enjoying the great selection and mix of treats and toys each month. 🐾💙

Thanks for being part of the BusterBox family!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Buster box

Zavi likes his toys but some of the chews he will not eat them but they don't go to waste they goto other dog theboxes are a good price

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Bridget,

Thank you for sharing your experience! We’re glad Zavi enjoys his toys, and it’s great to hear that the chews are still being enjoyed by other dogs — nothing goes to waste! 🐾💙 We’re also happy you find the boxes to be good value.

Thanks for being part of the BusterBox family!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Very happy doggy and owner

Very happy doggy and owner! Great selection of toys and treats. Also customer service is 10/10

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Nick,

Thank you so much for your wonderful review! We’re thrilled to hear that both you and your dog are happy with the toys and treats. 🐾💙 It’s also great to know our customer service hit the mark — we always aim for 10/10!

Thanks for being part of the BusterBox family!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Brilliant company, service and a happy doggy

I have been getting buster boxes for the last 2 1/2 years for my Rottweiler Labrador cross and he LOVES them. I have contacted the company to change the toys to suit Teddy as he grew, at 51kg he is on tough chewer toys. The changes were easy to make by email and always acknowledged. Teddy also gets the Christmas hamper and it’s well worth the money.
I would definitely recommend Buster Box to anyone great toys and treats to suit all dogs

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Paula,

Thank you so much for your amazing review! We’re thrilled to hear that Teddy has loved his BusterBoxes over the past 2½ years — and we love that he’s enjoying the tough chewer toys as he’s grown into a big, strong pup. 🐾💙

It’s great to hear that making changes to suit Teddy was easy and that you’ve enjoyed the Christmas hamper too. Your recommendation means the world to us!

Thanks for being part of the BusterBox family!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Bluey absolutely adored her first box…

Bluey absolutely adored her first box and can’t wait for her next one to come. It’s like she gets a birthday every month 😍 thank you so much guys, and keep up the amazing work! You’re smashing it 💙

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Sammi,

Thank you so much for the lovely review! We’re thrilled to hear that Bluey absolutely adored her first box — it’s amazing to know it feels like a birthday every month! 😍🐾💙

Your kind words mean the world to us, and we can’t wait to keep bringing joy to Bluey with every delivery.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Buster box

Buster box I started when I first got my puppy over a year now he loves all the new toys he gets every month

19 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Lynne,

Thank you so much for your review! We’re so happy to hear that your puppy has loved all the new toys over the past year — watching pups enjoy their BusterBox is exactly why we do what we do. 🐾💙

Thanks for being part of the BusterBox family!

♥️ The BusterBox Team

Rated 5 out of 5 stars

We love are buster box each month and really enjoy the different themes

We love are buster box each month. Always comes with quality toys and my puppy lives the tasty treats. She gets excited every month when her box comes. Excellent delivery and always packaged well. Customer service is fantastic and will always reply within a 24hr window. Would recommend to anyone as been with them over a year now and never had a problem.

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Emma,

Thank you so much for your wonderful review! We’re thrilled to hear that your puppy gets excited for her BusterBox every month and enjoys the tasty treats and quality toys. 🐾💙

It’s fantastic to know you love the themed boxes, the delivery, and our customer service — we always aim to make every experience seamless. Your recommendation and continued support over the past year mean the world to us!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Dogs love the boxes

Dogs love the boxes! And the treat!

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Stephanie,

Thank you for your lovely review! We’re so happy to hear that your dogs are loving their BusterBoxes and treats. 🐾💙

♥️ The BusterBox Team

Rated 5 out of 5 stars

We get this box for our two boys and…

We get this box for our two boys and they love it! I think they even recognise the box now!
Every month it’s something different which they can fight over and the treats always go down well

21 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Liz,

Thank you so much for your lovely review! We’re thrilled to hear that your two boys are enjoying their BusterBoxes and even recognise the box — that’s always so fun to hear! 🐾💙

It’s great that they love the treats and toys each month, even if it leads to a little friendly competition.

♥️ The BusterBox Team

Rated 5 out of 5 stars

Amazing first experience

Fast shipping, my woofie was so excited when his first ever box came! His tail wagging when he smelt all his new delicious treats! The treats look amazing and Chase said they taste amazing! The toys looks strong and well made the company took so well in understanding my dogs breed… we both cannot wait for the next box to see what’s inside

12 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Chloe,

Thank you so much for your wonderful review! We’re thrilled to hear that Chase was so excited for his very first BusterBox — tail wags and all! 🐾💙

It’s great to know you loved the treats and that the toys are strong and well-made. We always aim to make each box perfect for your pup’s breed and needs, and we can’t wait to keep bringing you both more surprises each month!

♥️ The BusterBox Team

Rated 5 out of 5 stars

Yes my dogs are my girls!

Ill be honest. I joined busterbox for the free item that came with it.

But… The box was so much better then i expected. The Bed my girls love!
Who now argu’s over whos on the bed & whos on the sofa. (2 Mix breed staffies & Yes they both can fit on it together)

The treats vanished pretty quick like anything edible they get hold of. So im sure they really enjoyed them by the speed it was gone! 🤣

The toys are great! These girls have destroyed £20 stuffed toys in minutes & the toys that came in the box are still alive & stuffed somehow & is now a attached toy to my youngest who takes it everywhere she goes.

Then the customer service.
That itself is the best ive seen in a while. So helpful, kind & solved my issue immediately. Keep up the good works.

Now my girls are threatening me to keep getting the box each month now. So i guess we are a customer for life! 🤣🤣

20 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Gavin,

Thank you so much for your amazing review! We’re thrilled that the BusterBox exceeded your expectations — it sounds like your girls are living their best lives with their new bed, toys, and treats! 🐾💙

It’s fantastic to hear that the toys have survived your enthusiastic chewers and that the treats disappeared quickly (always a sign of approval!). We’re also so glad our customer service could help and make the experience even better.

We love that your girls are now “threatening” you to keep the boxes coming — we can’t wait to keep delivering monthly joy to you all!

♥️ The BusterBox Team

Rated 5 out of 5 stars

My dog absolutely LOVES his monthly…

My dog absolutely LOVES his monthly buster box. Great treats (especially as he can be fussy I’m yet to receive a treat he has turned down!) and the toys are always fab quality. Customer service have always been friendly and helpful whenever needed. Defo recommend.

20 November 2025
Unprompted review
BusterBox logo

Reply from BusterBox

Hi there Kirstie,

Thank you so much for your wonderful review! We’re thrilled to hear that your dog absolutely loves his monthly BusterBox and that the treats and toys are always a hit. 🐾💙

It’s great to know our customer service has been helpful too — we always aim to make every experience as smooth and enjoyable as possible. Thank you for recommending us!

♥️ The BusterBox Team

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