It is so easy to order through our rep. Delivery is always timely and we rarely have incorrect orders. The one time we had a small issue, it was corrected immediately. Their prices and quality are als... See more
Company replied
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Review summary
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Based on these reviews
Materials were packaged well and came on-time. Freight Company even went the extra mile and called me to verify delivery address since it didn't seem right. Saved us a big headache and delivery was re... See more
Company replied
Arrived on time. Amazing quality and the most heavy-duty you'll find. The price seems high considering $1K for 3 trash cans, but for some reason, all trash cans in the world are expensive, go figure!
Company replied
Bush Systems does an excellent job a follow up and follow through. I probably would not have purchased if it wouldn’t have been for their excellent communication. Product quality is there. Marketin... See more
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Company details
Information provided by various external sources
Busch Systems has been passionately delivering recycling and waste solutions for over 30 years and is the #1 rated brand in the industry according to Trustpilot! With a comprehensive offering of customizable recycling & waste containers, and with the addition of the Waste Diversion Consultation team, Busch Systems is committed to providing solutions designed to meet the comprehensive needs of customers’ collection programs.
Contact info
81 Rawson Ave, L4N 6E5, Barrie, Canada
- 7057220806
- christinal@buschsystems.com
- www.buschsystems.com
4.9
Excellent
600 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Busch Systems
Hi Denise,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you were happy with the service our team provided from start to finish.
We’ll be sure to pass along your kind words to Sarah - though we have to agree, she’s pretty awesome!
We look forward to working with you again in the future.
Have a wonderful day,
The Busch Systems Team
It is so easy to order through our rep
It is so easy to order through our rep. Delivery is always timely and we rarely have incorrect orders. The one time we had a small issue, it was corrected immediately. Their prices and quality are also great. I highly recommend using Busch Systems.
16 March 2026
Reply from Busch Systems
Hi Danna,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you were happy with the service our team provided from start to finish.
We’ll be sure to pass along your kind words to Michelle - though we have to agree, she’s pretty awesome!
We look forward to working with you again in the future.
Have a wonderful day,
The Busch Systems Team
Sarah Hawthorne
Sarah Hawthorne was courteous, professional, and exceeded expectations from start to finish. Thank you Sarah!
16 March 2026
Reply from Busch Systems
Hi David,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you were happy with the service our team provided from start to finish.
We’ll be sure to pass along your kind words to Sarah - though we have to agree, she’s pretty awesome!
We look forward to working with you again in the future.
Have a wonderful day,
The Busch Systems Team
Sales staff is excellent to work with
Sales staff is excellent to work with. They are thorough, follow up and provide information in a timely manner.
Shipment arrived on time and as expected.
16 March 2026
Reply from Busch Systems
Hi there,
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that you were happy with the service our team provided from start to finish.
We’ll be sure to pass along your kind words to Michelle - though we have to agree, she’s pretty awesome!
We look forward to working with you again in the future.
Have a wonderful day,
The Busch Systems Team
Great Experience
27 February 2026
Reply from Busch Systems
Hi Connie,
Thank you so much for taking time out of your day today to leave us a review. We are happy to hear that you were satisfied with the service our team provided - from start to finish!
We will be sure to pass along your kind words to Michelle (we think she's pretty amazing too!).
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
i'm so appreciative of this team
i'm so appreciative of this team. They were incredibly responsive, very helpful and were able to provide some creative solutions to a custom problem. Couldn't be happier with the result!
26 January 2026
Reply from Busch Systems
Hi Owen,
Thank you so much for taking time out of your day today to leave us a review. We are happy to hear that you were satisfied with the service our team provided - from start to finish! We take great pride in our customer service, so this means a lot to us.
We will be sure to pass along your kind words to our sales team.
We look forward to working with you again in the future.
Have a great day!
The Busch Systems Team
Reply from Busch Systems
Hi there,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a great experience shopping with Busch Systems.
We truly appreciate your support and look forward to working with you again for all your waste and recycling needs.
Have a wonderful day,
The Busch Systems Team
Great Job!
Dear Busch Team,
I would like to express my satisfaction with the service provided. The communication process was extremely efficient, and all information regarding the product shipment, including carrier details and tracking, was shared clearly and on time.
Additionally, I would like to highlight the excellent support from Bryan Wojcik, who was always willing to assist and ensure an outstanding experience. His dedication and professionalism made a significant difference.
Congratulations on the excellent work!
8 January 2026
Reply from Busch Systems
Hi Beth,
Thank you so much for taking time out of your day today to leave us a review. We are happy to hear that you were satisfied with the service our team provided - from start to finish! We take great pride in our customer service, so this means a lot to us.
We will be sure to pass along your kind words to Bryan (we think he's pretty amazing too!).
We look forward to working with you again in the future.
Have a great day!
The Busch Systems T eam
They reached out immediately.
They reached out immediately to resolve an error in my info. I received my oder in just a few days.
9 December 2025
Reply from Busch Systems
Hi Gilbert,
Thank you so much for taking the time to write us a review. We are glad to hear that our customer service met your expectations and that we were able to get things corrected so that you could receive your order in a timely manner!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Krysty for showing up for her customers…
Thank you again Krysty for showing up and truly being a partner in this! She assisted me with a customer that had some after purchase issues. Krysty came in clutch with an answer that worked for our shared customer, and that shared customer is purchasing additional products from her and I.
11 December 2025
Unprompted review
Reply from Busch Systems
Hi Eric,
Thank you so much for taking the time to write us a review. We are happy to hear that Krysty's customer service was beneficial to you and that we were able to solve the problems for your customer. We will be sure to pass along the kind words!
We look forward to continuing this partnership.
Have an amazing day,
The Busch Systems Team
Excellent Customer Service!!!
Though it took some time to make a choice while researching other sources, Busch Systems was the most patient, helpful, and kind throughout the whole process. They brought knowledge about the product without me having to ask, and I was able to sort out details regarding the delivery very easily. We are in Alberta, and the shipping was easy and was not expensive. Honestly, I thought it would be more complicated, but Busch Systems made sure that all questions were answered so promptly that I was able to get a plan for receiving the product easily. We are a small organization, so for us, this was crucial.
17 November 2025
Reply from Busch Systems
Good afternoon,
Thank you so much for taking the time to write such a detailed review for our team. We are glad to hear that you enjoyed your experience working with us and that you received everything you needed - from product information to shipping - this is incredibly important to us!
We look forward to working with you again.
Have a great day,
The Busch Systems Team
The orginal order shipped quickly
The orginal order shipped quickly, but was so compacted that a few of the bins were damaged in separating them. Our rep at Busch Systems immediately offerred to replace the damaged bins.
11 November 2025
Reply from Busch Systems
Hi Randy,
Thank you for taking the time to write us a review. We are happy to hear that you received your product quickly but apologize for the issue separating the bins and the damage that it caused. We are glad to hear that Michelle was able to get this sorted out for you immediately!
We look forward to working with you again in the near future.
Have a great day,
The Busch Systems Team
Easy ordering process and very fast and…
Easy ordering process and very fast and efficient shipping! Very pleased!!
10 October 2025
Reply from Busch Systems
Hi there,
We are so happy to hear that you were pleased with your recent shopping experience with Busch Systems and want to thank you for taking the time to write us a review.
We look forward to working with you again in the future for all your waste and recycling needs!
Have a great day,
The Busch Systems Team
Busch Systems made my purchase one smooth experience.
Busch Systems made my purchase one of the easiest experiences in finding the exact products needed for our commons area. The attention to details with the school logos and stickers for the bins. Prices are better than competitive. The customer service received by the reps was great with recommendations and reassurance we are getting exactly what was needed. I recommend this company and will use in future purchases. Thank you.
15 August 2025
Reply from Busch Systems
Hi Lonnie,
Thank you so much for taking the time today to write us such a detailed review. We are happy to hear that you had an amazing experience with our team and that the team was able to give you the recommendations for the products that would work best in your space.
Thank you for your recommendation and we look forward to working with you again in the future for all your recycling and waste container needs!
Have a great day,
The Busch Systems Team
Wonderful customer service and the…Great customer service
Wonderful customer service and the agents are so polite.
6 October 2025
Reply from Busch Systems
Hi there,
Thank you for taking the time to leave us a review. We are so happy to hear that you enjoyed our customer service - this is something we take great pride in. We will be sure to let the team know you were happy with your experience!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
Went the extra mile
Materials were packaged well and came on-time. Freight Company even went the extra mile and called me to verify delivery address since it didn't seem right. Saved us a big headache and delivery was rerouted to correct drop off location. Great experience with Busch Systems, thank you!
6 October 2025
Reply from Busch Systems
Hi Jenaye,
Thank you for taking the time to leave us a review about your recent purchase with us. We are so glad to hear that you had a great experience with us and that your order arrived on time and as you expected it.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
Ordering Process
Fast, efficient service. Very easy ordering and tracking process. Would definitely order again.
18 September 2025
Reply from Busch Systems
Hi Gail,
Thank you for taking the time to leave us a review today. We are so happy to hear that you enjoyed your shopping experience with us and that our customer service met your expectations.
We look forward to working with you again in the future!
Have a great day,
The Busch Systems Team
Arrived on time
Arrived on time. Amazing quality and the most heavy-duty you'll find. The price seems high considering $1K for 3 trash cans, but for some reason, all trash cans in the world are expensive, go figure!
5 September 2025
Reply from Busch Systems
Hi Eric,
Thank you for taking the time to write us a review. I'm so glad to hear that your Sentry containers arrived on time and that you are happy with the quality and durability. We know they will last you a very long time!
We look forward to working with you in the future.
Have a great day,
The Busch Systems Team
Their customer service is excellent
Their customer service is excellent, so easy to talk on the phone or by email, everyone at Busch Systems did pay attention to detail, very understanding of their products and client requests.
19 September 2025
Reply from Busch Systems
Hi Carlos,
Thank you for taking the time to leave us a detailed review today. We are so happy to hear that each member of our team provided you with the customer service that met your expectations.
The team takes great pride in their product and industry knowledge and I'm glad to hear that this was recognized.
We look forward to working with you again in the near future!
Have a great day,
The Busch Systems Team
Michelle was quick to respond to my…
Michelle was quick to respond to my inquiry, provide quotes and process the order. The product was exactly as ordered and looks great.
19 September 2025
Reply from Busch Systems
Hi Yolanda,
Thank you so much for your review today. We will be sure to pass along your kind words to Michelle (We think she's pretty amazing as well!)
We are glad to hear that our customer service and our products met your expectations and that you are happy with your Spectrum containers!
We look forward to working with you again in the future.
Have a great day,
The Busch Systems Team
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