Overall good experience, but waited a long time for connecting be buses. Now that might be cruel but it would help keep the ebus on time. Also trip departures and arrivals where announced which helpe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Online booking and e-tickets are smooth and easy! I especially liked the reminder notice when I did not complete a booking with all my choices to date, saved and ready to confirm or cancel! I was frus... See more
Company replied
It was ok until Barnstaple but then a woman sat near the driver chatting loudly. The bus then took a very circuitous route to Bideford, dropping her off beside the road near to some houses. He then co... See more
Company replied
My first train ride started excellent. Then at my first transfer there was an incorrect departure time that almost had me miss the shuttle. But after the correction the shuttle returned to get me.Afte... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
13K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Minibus is clean.
Minibus is clean.
Driver is professional opens and close door for passenvers
Helped with loading and unloading suitcase
Clear explanation during the trip
13 June 2026
Unprompted review
Reply from Busbud
Hello, Cindy
Thank you kindly for your review! It's great to hear that you had a positive experience with the cleanliness of the minibus and the professionalism of the driver. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Laurent
Thank you kindly for your review! Your words of appreciation for our application are truly encouraging. We at Busbud love helping you search, compare, and book your sustainable travel needs! It's our pleasure to provide you with an easy-to-use platform that reduces friction in your travel bookings. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Am a nervous travel
Am a nervous travel. I was happy to have BusBud. It was comforting and reassuring to have this service. I am back home in one piece. I knew where to get the bus and my trip was planned well because of this service. Thank you BusBud for such a unique concept. I will be using your service again soon
12 June 2026
Unprompted review
Reply from Busbud
Hello, Sunflower
Thank you kindly for your review! We're absolutely thrilled to hear that we could provide you with a comforting and reassuring travel experience. It's wonderful to know that you found our service useful for your travel plans and that it helped you reach home safely. We at Busbud love helping you search, compare, and book your sustainable travel needs! Your words of appreciation truly mean the world to us and motivate us to keep improving our service. We can't wait to assist you with your future travel plans.
Happy trails!
Your Busbud team
Great service
Great service, affordable price, clean busses and very kind stuff
13 June 2026
Unprompted review
Reply from Busbud
Hello, Dmytro
Thank you kindly for your review! We are thrilled to hear about your positive experience with our service, affordable prices, clean buses, and friendly staff. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy to use
Easy to book, easy to find station, arrived on time, scheduling very organized.
12 June 2026
Unprompted review
Reply from Busbud
Hello, Alanna
Thank you kindly for your review! It's wonderful to hear that you found the booking process easy, the station simple to locate, and the scheduling well organized. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Overall good experience
Overall good experience, but waited a long time for connecting be buses. Now that might be cruel but it would help keep the ebus on time. Also trip departures and arrivals where announced which helped getting the arrival and departure stop
12 June 2026
Unprompted review
Reply from Busbud
Hello, Georg
We're sorry to hear about your long wait for the connecting bus and we understand how crucial time management is during travel. Your feedback is valuable and will help us improve our service.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was clear and easy.
13 June 2026
Unprompted review
Reply from Busbud
Hello, Barbara
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Knowing that everything was clear and easy for you makes us truly happy. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Corlette
Thank you kindly for your review! It's wonderful to hear that you've found our booking process quick and easy, and that you're loving the rewards section. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The drivers were friendly and helpful.
The drivers were friendly and helpful.
The bus was clean and neat as well as the toilet for commuters. The drivers drive very safe . I am happy to have travelled with them
12 June 2026
Unprompted review
Reply from Busbud
Hello, Jeanefer
Thank you kindly for your review! It's fantastic to hear that our drivers were friendly and helpful, and that you found the bus and its facilities clean and neat. Your safety and satisfaction are our utmost priority, and we're delighted that you felt safe during your journey with us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Very good service and easy to use
Very good service and easy to use. Recommended
12 June 2026
Unprompted review
Reply from Busbud
Hello, Ken
Thank you kindly for your review! We at Busbud love hearing that our service is easy to use and recommended. It's our pleasure to help you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
This journey Was awesome Compared to…
This journey Was awesome Compared to the last two. The Coach Driver was extremely Cordial, Pleasant & Personable. The Coach Left on time Which is a Big Plus.
12 June 2026
Unprompted review
Reply from Busbud
Hello, Joseph
Thank you kindly for your review! It's a delight to hear that your recent journey was awesome and that our Coach Driver made it even more pleasant with their cordial and personable demeanor. We're also thrilled to know the coach left on time, as we know how important punctuality is for travel.
We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was a great ride and on time!!!!!
11 June 2026
Unprompted review
Reply from Busbud
Hello, Caelan
Thank you kindly for your review! It's fantastic to hear that you had a great ride and that we were able to keep to the schedule. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Cancelled bus schedule at the last minute
My bus trip through Jaguaride from Montreal to Quebec City was cancelled at the last minute. I guess that's what you get for paying low price. And I ended up paying a lot more on the spot to take an alternative transportation.
So yeah, beware of these fly-by-night companies and save yourself a ton of headache.
9 June 2026
Unprompted review
Reply from Busbud
Hello Francisco,
Thank you for sharing your experience with us, and I'm truly sorry to hear about the last-minute cancellation of your bus trip with Jaguaride. We understand how frustrating this must have been and sincerely apologize for the inconvenience it caused.
Busbud is a marketplace that connects travelers with operators, and we strive to ensure a smooth journey for all our customers. Your feedback is important, and we will work with Jaguaride to address this issue.
Please feel free to reach out to us directly at support@busbud.com if you need further assistance or wish to discuss this matter in detail.
Warm regards,
— Your Busbud Team
Quick and convenient booking process
Quick and convenient booking process
Affordable prices
12 June 2026
Unprompted review
Reply from Busbud
Hello, Jayson
Thank you kindly for your review! Hearing about your positive experience with our quick and convenient booking process, as well as our affordable prices, brings us much joy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I appreciate for over all service
I appreciate for over all service. Cooperative staff, respectful, fair price, & safe travel. I recommend every one to choose Busbud app for greater satisfaction. Thank you.
11 June 2026
Unprompted review
Reply from Busbud
Hello, Michael
Thank you kindly for your review! We are delighted to know you found our service cooperative, respectful, and safe with fair pricing. Your recommendation means a lot to us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello,
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Your positive feedback about our easy navigation and booking process is greatly appreciated. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The bus has enough leg room and the…
The bus has enough leg room and the seats are comfortable and clean. I was able to sleep and stretch my legs.
10 June 2026
Unprompted review
Reply from Busbud
Hello, Proe
Thank you kindly for your review! We are thrilled to hear about your comfortable and restful journey on the bus. At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Was very simple and easy process
Was very simple and easy process. Which is exactly what a customer wants.
No long stories.
11 June 2026
Unprompted review
Reply from Busbud
Hello, Sebastian
Thank you kindly for your review! We're thrilled to hear that you found our process simple and easy - exactly what we strive for at Busbud. We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Nothing to say except what I said
I m done now read the other submissions
10 June 2026
Unprompted review
Reply from Busbud
Hello, Akeel
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
If need assistance, do not hesitate to write us at support@busbud.com
Happy trails!
Your Busbud team
The bus was 45in late to pick up and an…
The bus was 45in late to pick up and an hour late at drop off.
10 June 2026
Unprompted review
Reply from Busbud
Hi Mary
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused by the delays in your recent trip. At Busbud, we aim to provide timely and reliable service, and it's disappointing to hear we fell short this time.
We are looking into this issue with the bus operator to understand what went wrong. Please feel free to reach out to us at support@busbud.com if you'd like to discuss this further.
Warm regards,
— Your Busbud Team
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