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Bulbs.com Reviews 

5,622
•
TrustScore 5 out of 5

4.9

Lighting Store
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Review summary

Created with AI, based on recent reviews

Evaluating 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and professional demeanor, making interactions pleasant and efficient. Many highlight the exceptional customer service, noting that representatives are responsive, reliable, and genuinely care about project outcomes. The products are well-regarded, with people appreciating the accuracy of orders and the ability to find suitable items, even for complex needs. The overall service is described as outstanding, with an easy ordering process and competitive pricing, ensuring a stress-free experience for consumers. Some people were dissatisfied with customer service, mentioning that it could be more responsive.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, friendliness,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding, helpful, and... See more

Product

Customers consistently note positive experiences with product, often praising the wide and hard-to-find... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and professional.... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first call to Bulbs.com and Sam Houston answered. Within 10 minutes he found a perfect retrofit LED fixture and sent a "tester" unit. After installation ( if it works ), we need to purchas... See more

Rated 5 out of 5 stars

When the sales line picked up, the gentleman introduced himself, and I didn't have to say "huh?" or "say again" ever. I was immediately comfortable-speaking to a real human and not an AI bot. Went out... See more

Rated 5 out of 5 stars

We’ve been working with Rick at Bulbs.com for multiple projects now, and I honestly can’t say enough good things about him. Rick is extremely knowledgeable, responsive, and reliable—exactly what... See more

Rated 5 out of 5 stars

I wanted to take the opportunity to let you know about the absolutely outstanding service I have gotten from Nick Susko. I recently started an electrical company where we are upgrading lighting at sm... See more

Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Wholesaler

Written by the company

Over 200,000 businesses rely on us for energy efficient lighting solutions. We know that buying light bulbs online might not be the most fun thing to do, but it doesn't have to be a hassle either. That's why Bulbs.com makes the entire process painless. In addition to easily locating the replacement lighting you need, you can also find the resources to make sure your lighting stays current, including bulb recycling programs, lighting and energy efficiency legislation, and utility rebate programs available in your area. When you add in great customer service, competitive pricing and easy online ordering, you can see why Bulbs.com is the smart choice in lighting. While you’re purchasing your lighting, don’t forget that we also carry fire safety products, hand tools, batteries, air quality equipment and electric vehicle chargers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(5,622)

209 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer-centric Experience

I spoke with Dave at Bulbs.com. His knowledge and patience insured that I was ordering the correct lamps for my facility. Dave's follow up was as promised and expedient.

7 December 2025
Rated 5 out of 5 stars

superior support from Nick Susko

I wanted to take the opportunity to let you know about the absolutely outstanding service I have gotten from Nick Susko. I recently started an electrical company where we are upgrading lighting at small businesses from fluorescent to LED and by chance when I called in, Nick picked up. He has been super helpful in finding lamps that meet our specifications on wattage and DLC certification. Even when I have gone a little crazy with emails and changing requirements, Nick has been patient and helpful throughout everything. I can't say enough how his patience and calm demeanor have helped me as I try to get this business off the ground. He is truly a pleasure to work with and I just wanted to make sure yall knew that.

19 November 2025
Unprompted review

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