Budsies Reviews 

297
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the product quality and craftsmanship, often noting that their custom creations exceeded expectations and looked amazing. Many people appreciate the friendly and responsive staff who work closely with them, ensuring unique designs are brought to life with great detail. However, some customers noted that the final product did not always perfectly match their original vision, with details or features sometimes inaccurate or missing. A few also experienced lengthy order processes and shipping delays. There were also instances of dissatisfaction with service, including unexpected cancellations after payment or products not being as advertised.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising the detail and accuracy in bringing... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of the... See more

Order

Reviewers mention ambiguous feedback about order, with some customers expressing satisfaction with their... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, responsiveness, and... See more

Service

People report ambiguous experiences with service, with many customers expressing satisfaction, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still respon... See more

Company replied

Rated 4 out of 5 stars

Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a... See more

Company replied

Rated 5 out of 5 stars

Team was super friendly and still gave me insight for the plushie despite not getting the sneak peek option. Packaging 5/5 Plastic branded bag sealed the plushie in great condition. Communi... See more

Company replied

Rated 5 out of 5 stars

I'm super-happy with how my Inside Out original character turned out! He's so cute and looks almost exactly like my drawing that I sent them. I especially love the embroidery for the face. I only need... See more

Company replied


Company details

  1. Toy Manufacturer

Written by the company

Budsies turns art into custom stuffed animals, makes custom plush dolls of people, large stuffed animals, and plushies for brands, authors, & more. Ships Worldwide.


Contact info

4.1

Great

TrustScore 4 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(297)

137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I've bought from Budsies several times…

I've bought from Budsies several times before, and each time, I was pleased with the results. In this instance, the plushie I received was particularly endearing! I was able to clearly communicate with the designers. I'd love to buy from this company again in the future.

26 August 2025
Budsies logo

Reply from Budsies

Hi Everest!

We're glad we've been able to make 3 Budsies orders from you now! Your new Specialty Budsie of Riot Ashbyte turned out great! His vampire wings and the color used throughout his design are super cool! The weighted feature was a great addition as well. We are so happy you love your Budsies plushies you've received so far, and we'll be here if you ever want to bring another character to life in the future. 💙

Rated 5 out of 5 stars

I really appreciated the step by step…

I really appreciated the step by step updates. It helped while waiting for the plushie to arrive.

26 August 2025
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Reply from Budsies

Hi Vicki!

I'm glad you enjoyed all the production updates as our team brought Fannie Pac to life! We always want to keep customers in the loop during the customization process. We appreciate your kind words! 💙

Rated 5 out of 5 stars

Easy to request and ends up with a…

Easy to request and ends up with a great quality plush that represents the drawing really well!

26 August 2025
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Reply from Budsies

Hi Tessa!

Thanks for your review! Kguyem is such an awesome character, our designers had a blast bringing him to life! You created an incredible character. We're glad you love how his Budsie turned out! 💙

Rated 5 out of 5 stars

Accurate plush

Accurate plush. The plus is near exact to the picture provided. We've ordered close to 20 plushes over the past several years from Budsies.

26 August 2025
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Reply from Budsies

Hi Lucy!

Wow, it's been a long journey! Knowing we made your first Budsie in 2017 and now three this year alone is amazing! Time really flies! We are so thankful for you and grateful to have made you so many Budsie plushies over the years. We can't wait to see what you come up with next. Thanks so much Lucy! 💙

Rated 3 out of 5 stars

Why?

The product was beautiful, but I found the price to be too high and it took too long to get here.

26 August 2025
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Reply from Budsies

Hi Donna!

Thanks for your review! We're glad you love how your Sunflower Budsie turned out! Since our products are custom and handmade, they can take a bit longer than mass produced plushies. We always want to improve the Budsies experience as best as we can, and we appreciate take your feedback! 💙

Rated 5 out of 5 stars
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Reply from Budsies

Hi Susan!

We're happy to hear Ava's new Olive Budsie is already so loved! The bright coloring of her character is amazing! Thanks for your review! 💙

Rated 4 out of 5 stars

The only negative I've got

The only negative I've got, is that a little more communication would have been nice. Ours was a specialty commission, so it took a while. Otherwise, it was a good experience.

28 August 2025
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Reply from Budsies

Hi Lisa!

We're glad you had an overall good Budsies experience! Bringing Neonyn to life was a fun time for our designers, he's a beautiful character and all the neon colors throughout his body are awesome! We appreciate your feedback, we always want to try to keep customers as in the loop as we can during the production process! We'll keep this in mind for the future. Thanks for your review! 💙

Rated 5 out of 5 stars

My "Not Mine" Budsie is AMAZING!

My "Not Mine" Budsie is amazing! This is the second stuffie you have made to go along with my children's books. These plush creations are so loved by the children I read my books to in schools, libraries and day cares. I knew you were a great company with the first Budsie you made for me. I have promoted your company with my fellow authors. They are a wonderful addition to any author visit. Thank you!

26 August 2025
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Reply from Budsies

Hi Deb!

Thanks for your kind words! Your "Not Mine" Budsie is the perfect second addition to your Book Budsie collection! Her outfit details are so cool! We love hearing your Budsies have been a hit during your school visits too! It's been wonderful bringing "Not Me" and "Not Mine" to life. We appreciate your support. It's been an honor to make 2 Budsies for you. Thanks again Deb! 💙

Rated 5 out of 5 stars

The drawings came to life!!!

I could not have imagined how well Budsies would bring my niece's drawings to life. The colors and the details are spot on. I can't wait to give them their gifts.

26 August 2025
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Reply from Budsies

Hi Rebecca!

We're so glad you love the 3 Budsies for your niece! Her Prickles, Queen Beezy, and Zazu characters are all so adorable and helped our team make great plushies! Thanks for letting us bring her drawings to life! We hope she loves them too, you're such a great Aunt to get them as a gift for her 💙

Rated 2 out of 5 stars

My kid was disappointed

My kid was disappointed. Most of it looks pretty good, but she wanted the top of its head to look kind of like hair that was slicked back. Instead it was like a tall flat-top mullet that is really long and sits on its back kind of like a cape. This was her second budsie and she was super excited to get it because the first one was done so well, but this one missed the mark. She had a note about the "hair" on this one, but it was disregarded and no one reached out to us to ask any questions. other than the hair, it was spot on. However she was not happy with it at all because of the way the top of its head and its hair looks.

26 August 2025
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Reply from Budsies

Hi Crystal!

We're so sorry to hear that your kiddo doesn't love their new Budsie like the neon Budsie she got last year! We'd love to help you further and find a way to ensure she's happy with her plush! If you could email us at support@budsies.com, our team can talk with you to find a solution. 💙

Rated 5 out of 5 stars

They did a pretty great job of bringing…

They did a pretty great job of bringing my art to life! I can’t stop hugging my plushie!!!

26 August 2025
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Reply from Budsies

Hi Brynn!

James' Robot Budsie turned out perfect! Their details on the front and the back wings really make it special. We're so glad we could bring James to life, thanks for your review! We're glad you've loved having James' character to hug and hope your new plush keeps bringing you joy 💙

Rated 4 out of 5 stars

Strategic and Well Designed Stuffed Items

Budsies create great stuffed items from your designs.

31 July 2025
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Reply from Budsies

Hi Dr. Todd!

Thanks for your review! Your new Powerful Pencil and Successful Stapler plushies turned out great! We're glad we could create 2 new plushies for you. 😊💙

Rated 5 out of 5 stars

I love my Budsies!

I received my two Budsies, one of my dear imaginary friends with the gentlest heart ever who is a tree with his bushes shaped like the lucky number 70, and my close friend Lynessa who passed away in 2022 at age 33. They both were in excellent condition and I am over the moon! I would order from Budsies again!

19 August 2025
Unprompted review
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Reply from Budsies

Hi Addison!

Thank you for your kind words! We're glad we could make 2 plushies for you! Lynessa was beautiful, we're honored to have created a plushie of such a special person. 💙

Rated 5 out of 5 stars

Totally cute replica of my fiance! Adorable

I ordered a custom doll of my boyfriend from Budsies and it came out absolutely adorable! The quality and detail are amazing, and it looks just like him. The whole process was easy, and the final product completely exceeded my expectations. Such a fun, thoughtful keepsake—we love it!

21 August 2025
Unprompted review
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Reply from Budsies

Hi Fanchon!

Your boyfriend's plush looks amazing! The beard and outfit are a perfect match! We're so happy you both love the way it turned out! Thanks for your review, we appreciate it 💙

Rated 5 out of 5 stars

I contacted Budsies to make a friend…

I contacted Budsies to make a friend for one of my grandsons. He’s always drawing and I decided this would be a wonderful gift to give him.
I sent them a picture of one of his drawings. They made his little buddy exactly like the picture.
When he opened it, he looked at it and went thats my picture! He said this is the best gift ever. My husband also thought it was the first great gift I’ve bought.
It was exactly like the picture down to the smallest detail like cherry on top and their ears, and their spots were just like the picture
I cannot wait till the other three grandchildren can draw a picture. I love this company and what they do. I will be back.

8 August 2025
Unprompted review
Budsies logo

Reply from Budsies

Hi Linda!

Thanks for your review! We're glad your grandson and husband love the new plushie! The character combination of a bunny, dog, mouse, and cat is incredible! It's the cutest ice cream cone I've ever seen. 😊

We can't wait to see what your other grandkids make in the future! We'd be happy to bring their art to life too! 💙

Rated 3 out of 5 stars

Could have been a better expirience.

Tiki arrived a few days ago. They told us she would arrive in two month so perfect for my birthday. It was the special present for my 13 birthday. It came two month too late. So we waited 4 month. And after all this time i expected her to be perfect. I have to say she looked pretty cute and like my drawing and they made the outfits good. But her tail was a litte loose so my mum had to redo it:( overall this would be okay if it wasnt that expensive and didnt take sooooo long. i know some have better expireinces but i know some had the same expireince as me. But t least i an say, my plush is my best friend now (i also have human friends rlly:))

17 August 2025
Unprompted review
Rated 5 out of 5 stars

I Love It

I Love It! So Much

30 July 2025
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Reply from Budsies

Hi Jack!

Thanks for your review! We're glad we could make a fan art Budsie of Lyna for you! We're so happy to hear you love it! 💙

Rated 5 out of 5 stars

Great Work

They were able to make the designs, which were admittedly a little difficult to turn into stuffed animals, look perfect. Great job as always

29 July 2025
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Reply from Budsies

Hi Britt!

We're so glad we could make 2 new Budsies for you! The robot monster and robot alien Budsies turned out great! We appreciate your review and kind words! 💙

Rated 5 out of 5 stars

Roger is the coolest creature ever

Roger is the coolest creature ever! My grandson is going to love him.

31 July 2025
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Reply from Budsies

Hi Julie!

We hope he loves his new plush of Roger! I think it's so cool that he created a lego tricerotops, our designers had a lot of fun making his Budsie! Getting him that plush is such a special gift, your grandson is lucky to have you. Thanks for the kind words Julie. 💙

Rated 1 out of 5 stars

Not worth the time or money

Not worth the time and money that I wasted and spent! I don’t even have the energy to state what I have to say! Spent almost three hundred dollars and it’s still in the delivery box it came in!

30 July 2025
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Reply from Budsies

Hi Natasha!

We're so sorry to hear that you're unhappy with your Budsie! We're very surprised to see this review. We checked with our designers and they said they talked to you throughout the production process, and in the end the plushie's Sneak Peek was approved by you, which meant our team was told to ship it to your home.

We'd love to talk more to try to find a solution for you, and if you email support@budsies.com our team can help from there! 💙

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