Buddy & Lola Reviews 193

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We know what we're using if our already tiny chi drops weight again. It was very scary as she's 12 and has a heart condition and we didn't know where that was going, so I looked into how we could help... See more

Rated 5 out of 5 stars

Great Natural Honest Products. I’m currently using the Super Tummy Plus Bouncy Bones Berry Bladder I’ve been using these products with my gorgeous frenchie for the past 3/4 weeks to keep... See more

Rated 5 out of 5 stars

Weight gainer… My young german shepherd was under weight and through a combination of weight gainer, reduced exercise, change to working dog food. She has been able to gain and maintain her weight.... See more

Rated 5 out of 5 stars

I've used buddy & lola for quite a while now. My border collie suffers from a sensitive stomach and use their Super Tummy Daily powder every day. Her stomach issues have reduced massively and she's so... See more

Company details

  1. Pet Store

Written by the company

Natural supplements to make life better for dogs across the UK We are a team of passionate dog lovers with a mission to make life better for you, your dogs and the planet. We do this by creating and continually developing the very best human-grade natural supplements to aid in digestion health, diarrhoea relief, joint support and more. Our products are used and trusted by thousands of dog parents around the UK and they are all backed by a 100% no questions asked money-back guarantee. Buddy and Lola is a small company, with a very big heart.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

193 reviews

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Rated 5 out of 5 stars

Our chihuahua is no longer scarily underweight

We know what we're using if our already tiny chi drops weight again. It was very scary as she's 12 and has a heart condition and we didn't know where that was going, so I looked into how we could help her and after finding Weight Gainer she's solid again and we're so relieved. Her ribs were sticking out and it was awful but she looks and feels a healthy weight again, when we pick her up she no longer feels like a bag of loose pieces, she's solid. At first she ate it right up when I tried some on a plate and then we sprinkled it on her breakfast. After a few days she went off it a bit so I mixed it through and I also added a bit of water to her sprinkled mince as I think that helps and it was fine. We only needed to use it for a few weeks and happy to have some on hand should things shift again. I wish everyone knew about this product, I hate to think of anyone thinking their dog has to suffer because it's just an age thing. Sometimes older dogs go off their kibble because their mouths are more sensitive and so they're not getting as many calories so you need something softer, and if that doesn't do the trick they need to eat more. The sprinkle gives the calories but not the bulk of more food, your dog may not be up to eating that much food. It's worth it for your dog's health and you likely won't need to use it for too long.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Transparent Products that do their job

Great Natural Honest Products.
I’m currently using the
Super Tummy Plus
Bouncy Bones
Berry Bladder
I’ve been using these products with my gorgeous frenchie for the past 3/4 weeks to keep her in tip top condition.
She sometimes struggles with her tummy but the super tummy plus powder sorted that within a week or so.
I really like these products and their transparency with ingredients is very good!
Bouncy bones has improved not only her energy levels but also her coat health too I use bouncy bones more as a preventative/ protective product to help her with her joints and mobility. I also use the berry bladder product in this way also.
I mix these products with water to make a paste as this is the way my dog prefers her supplements but they do recommend sprinkling on food that didn’t work for me so I make the paste! Typical fussy eater dog ! Pricing is high but in my opinion is fair and valid due to the product quality and transparency of ingredients and manufacturing process.

Thank you buddy and Lola

Thank

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Subscription scam.

Absolutely changed my mind about this company after my awful experience this morning. I have a subscription for the Bouncy Bones powder.
I delay the delivery once I’ve received the REMINDER email to say it’s going to be shipped shortly, unless I change that.

Today I was informed by email that my order was on the way!!!
I had NO reminder.
Nothing.

So I contacted them immediately and was told, too late! It’s on its way and we have taken the payment.
Absolutely diabolical unethical way to operate a business in this sneaky shady way.
If I had received the email, and didn’t change the subscription, then that’s MY fault, however when no emails have been received, that’s THEIR fault.
They couldn’t and didn’t want to prove they had sent the email either. Very fishy indeed.
I always supported this company from the start when they were a very small business that needed customers to thrive. Wish I’d never bothered.
I’ll find another brand for my dog.

I have had no emails in junk or regular inbox with a reminder, I checked every single email in my Hotmail and nothing.
If they are doing this to me, they are doing it to others, who they hope will just let it be. Not me. If I had no reminder, they is not my fault. I asked for proof that they had sent the reminder. Silence. No answer on that one. Surprise surprise. What a cheap nasty way to run a business.
In the past I’ve had reminders, where I have then gone immediately to my account and delayed it by X amount of months. This time, I was clearly scammed.
Now I have to report this to my credit card company and tell them what happened to get the funds reversed.
All this through no fault of my own.
I’ve been buying their products for years and often from pets at home, most of their range.
No more. It’s finished. I’ll never trust them ever again for what they’ve done this time. They simply don’t care.
What a business.

*** isn’t it weird how I was told that there was NO WAY for me to get out of this order as it had ALREADY been sent, when in actual fact, it had NOT!
Explain how all of sudden the item hadn’t been sent? Hmm….
I have the email here that said there was no way out, it had already been sent. That was a lie wasn’t it. Clearly.

I never received any email reminder for this order whatsoever.
I even sent you screenshots of my trash and inbox. Not a thing, so clearly something had gone wrong YOUR SIDE. Not mine.
If I had actually received a reminder, like I have in the past, then I would have swiftly delayed it, as I had done in the past.
You must have so many customers that are signed up to this subscription, that think ‘ oh well’ and they get charged or they don’t receive a reminder. That’s just wrong and unethical.

Please remove my name and address from everything to do with B&L.
I do not want anymore cards sending to my address either. Totally done after this last experience.

You’ve mentioned your team sent a screenshot of the reminder I was supposedly sent?’
A reminder is not proof that it was sent and delivered.
Do you honestly believe that this would be my reaction IF I had in fact received the reminder? Absolutely not.

Don’t you dare try to gaslight me, making out I’m clueless with the subscriptions settings. I’m not.
THE FACT REMAINS, I RECEIVED NO REMINDER FROM YOU DO THEREFORE I WAS TRICKED INTO THIS ORDER,

I do not know how to make it any clearer for you, that I am NOT interested in buying anything from
B&L ever again after this experience. Do not contact me again. Leave me alone!

25 February 2026
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hi Fay

We’re truly sorry to hear how frustrated and disappointed you felt - that’s never the experience we want for any of our long‑standing customers.

That said, I can see that our team replied to your message and issued a full refund within 30 minutes of you contacting us to put this right for you. As soon as we received your email, we took action straight away to make sure you weren’t out of pocket.

Our system does automatically send reminder emails ahead of each subscription renewal, and I can see that the team did share a screenshot of this with you.

Our team did respond immediately, processed the refund on the spot, and tried to resolve everything as quickly as possible for you as the last thing we'd ever want is to leave you feeling disappointed. We’ve always appreciated your support over the years, and it’s really disheartening to hear that this issue has left you feeling this way. If there’s anything else we can do to rebuild your trust or help with your subscription settings so this can’t happen again, we’re here and more than happy to assist.

Warm regards,
The Buddy & Lola Team

Rated 5 out of 5 stars

My dogs love Super Tummy Daily

My dogs love Super Tummy Daily, Pumpkin Powder and Salmon Oil. The difference in them is quite remarkable.

Its been almost a year since we started our journey with Buddy & Lola and one that we will continue for a long time. Highly recommend giving them a try.

I also have to say that their Customer Service Team are super helpful too and would like to mention both Sarah and Sejla. Thank you both for being so helpful and helping me with my enquiry. A sign of a great company!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Keep this in your house!

My 12 year old dog had the poops really bad for 3 days, on vets advice I tried this, one dose and he was better!
Since then our puppy has had diarrhea twice and every time it's worked within 2 hours to stop liquid diarrhea and firm up poops, it's a lifesaver!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

a Fantastic product

What a Fantastic product, I have used this many times with my Border collies with there upset tums, it's works fast easy to use and my Dogs Tums are on the mend, would Highly recommend this product. Thank you.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

❤️❤️Weight Gainer❤️❤️

My Skye Terrier came to me a bit a bit thin and she is a bit of a fussy eater suddenly not wanting to eat. I purchased the Weight Gainer and it has been absolutely brilliant Yes she has gained weight but she even eats the vegetables that I hide within her food ❤️ So it seems that The Weight Gainer acts as an enhancer when mixed with her food. One very happy owner and Skye Terrier.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Only thing to help border collie sensitive tummy

My 2 year old border collie x has had sensitive tummy troubles all his life, I have tried many different things but nothing worked. I tried Buddy and Lola instant tummy, it was great but after a couple of weeks I had to give him it again so I got Buddy and Lola pumpkin powder as a long term remedy and give him a teaspoonful on his breakfast and one on his dinner and almost immediately and a few weeks later no more runny poos. This is definitely magic

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery and great customer service.

Ordering was easy and I received my order quickly. Unfortunately the product I ordered didn’t agree with my dog’s sensitive stomach. Customer services have been excellent, organising a return for my unopened packet and then a prompt refund no quibbles. Great service.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Great product, give it a few days for results

I bought the super Tummy instant which after 2 days didn't work. But had an email ( after i sent a 2 star review with more information). So day 3 and dog bowls gone from so runny to firming. The only other thing we have used is super tummy daily plus.
( we were waiting for special food recommend by vets).
Dog is happy and more settled we are happy and highly recommend Buddy and lola products.
We will carry on using the Super Tummy daily plus powder on his meal.
( we have been back and to, to the vets for a couple of months, trying different things vets recommend, with no change.)

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I have tried absoloutly everything to…

I have tried absoloutly everything to stop my minuture dachsunds diahorrea...spent hundreds!!...
Spoken to a vet and bought some stuff they said would sort the problem which it never...
I tried this 2 days ago as a very last resort !!!..
Problem solved within 12 hours !!!!..i cant believe it ...
I'm so so so shocked !!!
Even my vets recommending it too !!!
Thank-you so so much xxxxxx

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Not working

I have tried it on my puppy with your Super Tummy Instant for about a week. Unfortunately, it won’t work for my puppy. Sadly to say that won’t be buying again.

3 July 2025
Unprompted review
Buddy & Lola logo

Reply from Buddy & Lola

Hi Daniel,

Thank you for giving our Super Tummy Instant a try and for sharing your honest feedback. We’re really sorry to hear it didn’t work as hoped for your puppy — every dog is wonderfully unique, and we understand that not every supplement will suit every pup.

If your puppy hasn't shown any improvement after taking this then we would advise speaking to your vet to check for any underlying issues causing their upset tummy.

Wishing you and your puppy all the best.

Warm regards,
The Buddy & Lola Team

Rated 5 out of 5 stars

Brilliant stuff. Does the trick!

I’ve used this for a while now. It’s my ‘go to’ tummy settler for any runny tummies my old spaniel has. I’ve also used it when she has a bout of ‘empty tummy’ vomiting before she has a bland meal. It’s easy to administer using the syringe that comes with it. My old girl never protests too much so I suspect it doesn’t taste too bad either! I did once deviate and try a cheaper brand, but made zero difference so scrapped it. I find that it rarely takes more than one dose of Buddy & Lola to resolve any issues and settle everything down to normal. I’ve recommend3d it to others too and the feedback has always been positive. Brilliant stuff!

9 June 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

Super Tummy Instant was a game changer for my Frenchie. It had worked within 24 hours. Then I started looking for something to provide a maintenance dose for her. I found Super Tummy Daily Plus on the Buddy &Lola Web site and placed my order. The order was placed around 11.30 on Mon 2nd June, it actually arrived around 07.30pm the Same Day, now That's what I call First Class Service. Thank you so much.

2 June 2025
Unprompted review
Rated 4 out of 5 stars

Delivered my order to the wrong address…

Delivered my order to the wrong address because their system changed my address in favour of their system address which removed the house number. need to check this does not happen when ordering.Couldn't change the delivery address to be more accurate online but name and postcode were correct. Provided video evidence and received a refund straight away.

23 May 2025
Unprompted review
Rated 2 out of 5 stars

Watch out for subscription - didn’t know I had signed up!

Seem to have signed up to a subscription without even knowing it. I just wanted to purchase something once off to try it out. Hate companies who upsell everything and try to con you. Hopefully my subscription is now cancelled which wasn’t as straightforward as they claim. A bit disappointed.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Bone Broth

Buddy & Lola products are high quality
The Bone broth purchased recently was amazing one if my boy huskies, (who's a dramatic red) had sedation I couldn't get him to eat or drink so made some broth just warm and he lapped it up
Kept him hydrated whilst he slept the drugs off.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Miracle in a bottle

My dog had a bit of an upset stomach today due to trying a new treat that didn’t agree with her, her stool was literally like water, I gave her a full syringe of the super tummy instant and just after a few hours are stool is firming up to the point I can pick it up. I recon after another syringe she will be back to normal. Super tummy instant is a staple in our household and it’s a miracle in a bottle!!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

The products are lovely

The products are lovely- but the service is really excellent. A package of the pumpkin powder arrived damaged in the post- but customer service was great. A new pack was sent out next day. Very impressed and already planning next order!

24 February 2025
Unprompted review

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