Budbee service - where I have to go to a location and put in the locker my returned product isn't what I look forward to. I prefer Budbee to come to my door and collect it. Okay, the service as it is... See more
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See what reviewers are saying
Happy with the service. App user interface is good. Very nice to have real time updates about the delivery and narrower delivery window
Useful, sustainable, smart and easy service. Delivery time are not always precise and can change due to several circumstances. The delivery by the lockers at AH is much more convenient and reduces tra... See more
It was an easy return and well -explained. Budbee contact for every step was appreciated.
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
186K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
gave the wrong pakage
11 April 2026
Unprompted review
Reply from Budbee
Hi! It really doesn't sound good, terribly sorry for this mess. This is of course something we want to look into further as it is obviously not the way it should be! Please write to us in our contact form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Top service
3 April 2026
Nice and easy :)
3 April 2026
Reply from Budbee
Hey ! That does not sound good, we are sorry for the experience you have had with us. When you place your order the locker is chosen by the merchant. Of course, the chosen locker can always be changed. Next time i recommend you to contact us directly. Kind Regards, Budbee
Easy delivery
25 February 2026
Extremely smooth and hassle free
9 April 2026
Snel en efficient :-)
4 April 2026
everything was VERY easy
26 March 2026
I have only good experience with…
I have only good experience with Budbee. Budbee is my favourite, and whenever i can choose who is going to deliver my online orders, i will go for Budbee!
1 April 2026
Smooth receiving and returning
The process of receiving and returning my package went smoothly.
7 April 2026
👍well done 👍
26 March 2026
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