Speedy on line service, delivery quick to home or stores. Excellent returns procedure with payment immediately. Very impressed with the service given by the Beverly store. Took a couple of purchases t... See more
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The company prides itself on its exceptional craftsmanship and detailing, cutting no corners to deliver the perfect finish to every garment. Having been in existence for over 100 years, its depth of knowledge and experience is barely rivalled by any other menswear maker in the country.
Brook Taverner
Written by the company

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Contact info
Ingrow, BD21 5BU, Keighley
- 01535 251902
- customerservices@brooktaverner.com
- www.brooktaverner.co.uk
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Dissappointing that items ordered were out of stock
It was dissappointing to learn, the day after I placed my order, that two of the three items I ordered were actually out of stock.
Thereafter the refund and delivery were very efficient and the staff in the local shop were most helpful.
We opted for collection from the shop, because home delivery was by Evri and they are absolutely unreliable.
Quick and easy.
Suit fit really poorly
Suit fit really poorly. The jacket was too big and the trousers too tight.
Very pleased with the quality of the…
Very pleased with the quality of the clothing, both shirts and sport coats, as well as the speedy delivery.
Plastic Bag Delivery
Brook Taverner shipped my $550 sport coat in a cheap plastic bag. I returned the coat and the plastic bag.
Great suits and quality garments always…
Great suits and quality garments always , delivery is quick well packaged, been buying off them for years
Good value for money.
Quick delivery of the garment and delighted with the colour and quality. Good price as well.
1st class experiemce
The shirt was of lovely quality and it was delivered in a couple of days.
Shirts always a good quality and delivered quickly
Shirts always a good quality and they are always the size they are supposed to be. Delivered quickly.
Great fit
Great fit! I purchased two pair of trousers as a test. They won’t be my last. The fit and finish of the material is excellent. I’m OTR guy and clothes are measure perfectly. The waist and inseam were perfectly fit. No tailoring required.
I’m super happy and glad I went with the regular fit. I believe the tailored would have been too slim for me.
Well worth the cost. Price, shipping and fit were all excellent!
I have nothing to say but It’s very…
I have nothing to say but It’s very good
Thank you very much
Very prompt despatch of purchases…
Very prompt despatch of purchases which, generally, have been very satisfactory and straightforward return facility where this proved necessary
100% Class
I’ve bought many shirts and always been really pleased. Just bought a suit the jacket was two small so rang to speak to someone. What a pleasant experience, he placed an order for a larger jacket & said to just return the small one.
I live in Holmfirth so know Keighley well.
Wonderful company I would give 100% satisfaction
Mary
First class experience
Whole process from ordering online to getting delivered to a store and then going in store to try on was first class. Staff in Cirencester store were amazing and really helpful. Suit is of good quality and delivery really fast
Good quality clothing keenly priced and…
Good quality clothing keenly priced and very good postal delivery.
I had problems with the payment…
I had problems with the payment interface, kept being unable to charge my card. took 3 attempts to complete but still got messages saying could not charge my card. I was on the point of phoning to cancel when I got information from DHL that they were expecting my order, then got dispatch notification but was now unsure whether I had 1 order or 3 on the way. Happy with the product that arrived. Chose DHL over Evri For delivry because Evri has reputation in this area as Nevri
May use AI-assist with repliesRead more
It's difficult to manage your website…
It's difficult to manage your website I can't get to my account or anything else

Reply from Brook Taverner
Good result in the end
I wanted to take up the 3 shirts for £60 offer but many of the summer shirts were in small size only. However I found three that I liked and they were delivered super fast. They fit and suit me well, though I was a bit troubled by the volume of card and plastic packaging involved.
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