British Corner Shop Reviews 

I’ve been using British Corner shop for about 8 years and so have my British friends here in the US. Great product selection and reliable delivery. Would recommend!

I ordered chocolate among other goodies as a treat for my family since we haven't been able to get back home to the UK for a few years. Since I ordered in July, I looked at checkout for insulated/cooled packaging, which I have seen on other similar sites, but there was no option. Since the site offered frozen foods, I made the assumption that they simply included insulation and cooling in their shipping and made my order. Oh boy, was I mistaken. Despite getting the package inside within 20 minutes of delivery (for which they provide zero notification) all of my chocolate was a puddle. I was very disappointed and sent the site an email explaining what happened. They said they don't ship chocolate with ice packs because "the chocolate can become soggy."

I understand that adding insulation and cooling such as ice packs comes at a cost, which is why I looked to pay for it as an add on in the first place. If nothing else, the site should be clear that ordering in summer means it is at your own risk.

I sent a follow up email asking questions such as how packaged chocolate would become soggy and received no response at all and it has been over a week. The best they could offer me in the initial email was to tell them which items were melted and they would send me a shipping label to return them for a refund. As I am still waiting for the refund for the product in my order that was not included, I wasn't inclined to trust them on that.

I have had okay orders in the past, but this has solidified that I will never use this service again. At least have the decency to respond to customers and provide them the refunds you've approved.

I like them very much but then I found a different site with free shipping and free tariffs. If you spend a certain amount, they are a little bit more pricey, but they still do the same job, but I did like them when I was using them. i’m using British Essentials now.

The crisps came so quickly from England and arrived whole and in one piece. I have yet to discover a broken crisp. Easy webite and fast shipping.

well packaged, good service by a friendly courier. speedy delivery

I wanted to send a care packeage toy daughter in America, the website was very easy to use and delivery was prompt. I was notified at every stage.

Prompt delivery and quality products - made my day!

This company doesn’t care about the customer getting products undamaged! I sent an email stating that my past orders were poorly packed & I wanted the one I just ordered to be done properly. They sent back assurances that they would do better. They didn’t! There was zero packing to protect chocolate bars. The “packing” they used on the sides & top were Twiglets snacks. They were crushed!. I pay for a lot more weight & they choose to use the smallest box available. They even cut the box down to “size” when they could’ve filled it with protective packing & still be under the weight limit!

Great selection of items. Fast shipping. All items well packaged for shipping and everything arrived in perfect condition.

Fast delivery with items delivered well before their best before dates.

Whilst I know that it is expensive I fell for the need for a taste of home- badly packaged so half the goods are not useable and their “ customer success “ rather than customer support team have still not got back to me.

Items ordered were sent on time and were exactly what was ordered but overseas shipping was not good -held up by USA custom's for nearly ten days,

07 22 2026

I have just sold my Convenience Store.
Looked everywhere for Orange and Lemon Barley.
Found it on Corner Shop.
I'm so pleased to have decent squash.
Delivered on time.

No fuss.
Great service.
Thank you

All the merchandise I ordered was very good. Will be definitely ordering again

My wife is from England and any time I order from you she is soooo excited when the box shows up! You should think about doing a subscription. Like a box every 90 days. Let's customers pick some and then surprise us with some other stuff.

I am so disappointed in this place! I have purchased a few times and had an issue which did take awhile to resolve, but they did "resolve" it so I had given them another chance. Well I placed an order 6 days ago with no update or anything. It says 1 to 3 working days so I reached out hoping to have them ship my order or cancel it. Well 2 emails later and no response! My order still hasn't shipped! I could have ordered from Amazon and while it may have taken a few days later it was much much cheaper and at this rate as long as this has taken I could have maybe gotten it quicker and cheaper! Extremely disappointed at this point!

I absolutely love everything being British I enjoy shopping for products I love at an affordable price.

Great products. Sent and received without any hassle. Will definitely use to send to USA again.

British Corner Shop offer a really wide range of products not always easily obtainable elsewhere. Their website is extremely easy to navigate and place Orders, and any Order I have placed has been delivered very well packaged, within an amazingly short time.

Easiness of ordering and fastness of delivery.