Brilliance.com Reviews 

4,679
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The purchasing process was easy to customize your jewelry (ring in my case). I could pick from the size of the diamond to color, clarity, and price range. The ring itself also easy to choose. The... See more

Rated 5 out of 5 stars

This company is the BEST! The owner made me a lifetime customer when he personally called me two years ago to update me on a BEAUTIFUL engagement ring status. He delivered like he promised. Stand by h... See more

Rated 5 out of 5 stars

Wow!! Brilliance really made the experience so easier! The customer service was awesome, shipping was fast, and the ring is beautiful! I had initially chosen the wrong setting/ size and they were a... See more

Rated 5 out of 5 stars

From ordering to talking to customer support, my experience was great! I really am glad I purchased from here - the quality is phenomenal as long as you know what you’re looking for! Research and lear... See more

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jewelry Designer

About Brilliance.com

Written by the company

Engagement rings, wedding rings, diamonds, loose diamonds and diamond jewelry online at Brilliance. Exceptional quality, selection and pricing. Specialties:
Women's & Men's Engagement Rings

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(4,679)

730 reviews in the last 12 months

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Rated 5 out of 5 stars

Gorgeous Ring!

Gorgeous Ring!

I couldn’t be happier with this purchase. The ring is stunning, beautifully crafted, and looks amazing when worn. It’s even better in person than in the pictures. Truly pleased with it!

Also the staff is really nice and help me a lot and gave me updates during the whole process.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Love my diamond from brilliance

Love my diamond from brilliance! Exactly what I wanted.

8 April 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

The perfect ring

The perfect ring. I cannot believe how perfect the ring came! It. Was. Perfect!

25 April 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

The quality

The quality, service, selection and value were better than the competition. They were very communicative throughout the process. I received what I ordered in a timely manner. It made the special day even more special. My new bride loves her rings! Yes, both wedding and engagement came from Brilliance! Five Stars!!!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Value and Great Customer Service (Tom S)

After doing lots of research among different companies (Blue Nile, Brilliant Earth, Rare Carat) - Brilliance comes out on top. Tom S was very knowledgeable, flexible, and supportive on helping me pick the perfect diamond for my partner. He did not pressure me to go with more expensive options despite my budget allowing for it. He was very friendly throughout the whole process. You cannot beat the value. The stone I selected with its specs would have cost thousands more at the other listed places. I fully recommend Brilliance to anyone looking for a diamond.

5 June 2026
Unprompted review
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Reply from Brilliance.com

We greatly appreciate you for sharing your amazing experience with us, Justin! Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Such a wonderful experience

Such a wonderful, stress-less, experience. If you are looking for jewelry and have no idea what you need to know. This is the place for you. Everything is so simple to understand, they are transparent about everything, and their customer service is TOP NOTCH. You will never be waiting long for a response. They even sent me pictures of the ring I designed which they didn't have to (I asked but was assuming they were going to say no). I was also updated at every single step of the process. Everything was too easy and then I got the ring--BEAUTIFUL! If this place doesn't have a 5/5 stars I would be surprised.

28 February 2026
Unprompted review
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Reply from Brilliance.com

Thank you for your recent purchase, Erik! We are thrilled to have had the chance to provide you with the best customer service and your satisfaction is very important to us.

Rated 5 out of 5 stars

Great company

Wonderful quality, easy to use website, and overall just a great experience. I’m the type to do my research before purchasing anything big, and I’m glad I landed on brilliance for an engagement ring! Resizing was easy too. Their representatives, especially Jane, worked hard to make sure my order was tracked start to finish.

4 June 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Great product

Great product. Great options for customizing. Great communication. Great shipping options for proper delivery. Quality beauty and packaging all great. Great experience.

3 June 2026
Unprompted review
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Reply from Brilliance.com

Hi Karen! Your satisfaction is our top priority and we are so happy to know that you had wonderful buying experience with us. Thank you so much for your trust and support!

Rated 5 out of 5 stars

Selecting which one to purchase was…

Selecting which one to purchase was tough, everything was beautiful. The ring quality was superb and the order update was timely. It was a great experience buying from Brilliance.

3 June 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for your order, Kim. We can't wait to serve you again in the future!

Rated 5 out of 5 stars

My experience was nothing short of…

My experience was nothing short of amazing. The website made it very clear and easy to find exactly what i needed to make the perfect ring for my wife! I will and have recommended this site to many of my family and friends!

15 January 2026
Unprompted review
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Reply from Brilliance.com

Hi Carlos! We are so glad to know that you are satisfied with our website and services. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. Diamond looks fantastic. Happy wife, happy life.

1 January 2026
Unprompted review
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Reply from Brilliance.com

Hi Bugs! Thank you for the trust you've placed in us. Looking forward to serve you again!

Rated 5 out of 5 stars

Easy order

This was the best option price wise and it was such an easy experience to order from them. They were communicating the whole time which made it easy.

17 March 2026
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!

Rated 5 out of 5 stars

Fantastic Company!

From beginning to end, Brilliance was a terrific company to buy an engagement ring from.

Customer service was excellent and I was given a huge discount at checkout that I did not expect. When there was a slight issue with the diamond I chose, they replaced it with a slightly better one without charging me extra. Communication was also great and I was always made aware of how my ring was doing and where it was. The ring arrived earlier than expected and it was packaged well. And the ring itself was absolutely beautiful!

There's literally not a single bad thing I can say about Brilliance. I will definitely be recommending this company to anyone looking for a ring!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

It was more than I expected

It was more than I expected. I wanted to double check the engraving I requested and got response quickly. I had some difficulty with delivery because I wasn't home when they delivered so I changed pick up at a USPS location. They did regular check ins and updates to ensure I got it. Great customer service and very happy with the quality.

2 April 2026
Unprompted review
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Reply from Brilliance.com

We are happy to know that you had great buying experience with us. Thank you for your order, Asia. We can't wait to serve you again in the future!

Rated 5 out of 5 stars

I was totally blown away

I was totally blown away. My wife has been asking for a 2k ring since we got married and gave her a 4K instead. The current lab grown prices are so low right now that I was totally blown away. The ring arrived and it truly was absolutely amazing clarity, and flawless. I was also tight on time and they delivered. Everything about a sight unseen purchase scared me. It was awesome all around.

1 January 2026
Unprompted review
Brilliance.com logo

Reply from Brilliance.com

Hi Edward! Your satisfaction is our top priority and we are so delighted to know that you had great buying experience with us. Thank you so much!

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