Bridgend Motor Group - Kilmarnock Autoplex Reviews 

526
•
TrustScore 4.5 out of 5

4.7

Ayr Road, KA14EL Kilmarnock, Scotland, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went into Bridgend in Kilmarnock just to look and see what cars there were, thinking I would like to change my car. Chris came out and spoke to me, he had a look at my car to let me know how much... See more

Rated 5 out of 5 stars

Great experience from start to finish. Chris Caldwell was very professional from start to finish and a great asset to the company Would recommend to anyone and ask for Chris

Rated 5 out of 5 stars

Brilliant from start to finish Craig was patient from the start advising me going through the whole process off buying my new car which am very pleased with i would highly recommend bridgend Kilmarn... See more

Rated 5 out of 5 stars

Second time buying from bridgend Kilmarnock, can't fault the service , the salesman Craig even came in on his time off more than once to get things moving.


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Body Shop
  4. Car Dealer
  5. Car Repair and Maintenance

About Bridgend Motor Group - Kilmarnock Autoplex

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • Ayr Road, KA14EL, Kilmarnock, Scotland, United Kingdom

  • 01563572676

4.7

Excellent

TrustScore 4.5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(526)

399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesman mykell who i delt with was…

The salesman mykell who i delt with was excellent,no pressure or hassle.let me look around my car in my own time, once we went for a test drive I decided it was the car for me.the process of buying the car was explained expertly to me and easy to understand, will definitely be back for my next car

10 October 2025
Rated 5 out of 5 stars

Great buying experience!

Great buying experience sourcing a new work van from Bridgend Motors Kilmarnock.
Mykel couldn't have been more helpful and kept us updated at all times throughout the purchase process with excellent comms.
First purchase from Bridgend Commercial vehicles Kilmarnock and from this experience i will be back...thank you for making the purchase stress free!!

22 August 2025
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with . Pleasant friendly salesman and extremely helpful for someone who is not really up to speed with everything on- line.) ie myself. I wouldn’t hesitate to recommend them to anyone looking for a change of vehicle.

10 September 2025
Rated 5 out of 5 stars

New Van

The salesman I was dealing with made the experience great (Mykell Bell).
Mykell was extremely helpful, he explained everything in detail which was easy to follow and also listened to what we had to say. Also without being pushy he agreed with our choice of vehicle, even helped with a couple of small alterations we requested.
All in all a good experience at Bridgend.

22 August 2025
Rated 5 out of 5 stars

Vauxhall Vivaro

I took my time to make a review as i want to have more experiences with the Van.I bought a Vauxhall Vivaro 3 months ago and its performing so good.Customer service was so good from the sales team as they went to the extremes to assist me.My only worry is about charging me mileage on the first Van which I initially bought and was faulty, also the after sales department doesn’t offer enough help.Overall im happy and will come back for my next Van / car and i will recommend others.

3 July 2025
Rated 4 out of 5 stars

Insurance

Everything good until I was about to leave. I then said am I insured till I get home, thinking that was the usual. Only to be told no insurance. If I hadn’t asked I could have driven off with no insurance. Just think it should have been made clear about the insurance apart from that it went well.

3 September 2025
Rated 5 out of 5 stars

Excellent experience thanks to Craig…

Excellent experience thanks to Craig McLauchlan, Sales Executive, whom I first encountered with my first phone call to this dealership one recent Sunday morning. Suffice to say, with Craig's utterly professional way, super fast responses to any query be that via email or over the phone, kind and transparent manner, I was convinced this was the right dealership, with the right car, to buy from. Indeed, I am very grateful, and relieved, to have found the perfect car for me. I bought it, and drove it away yesterday having travelled over four hours by train to pick it up. The whole process was well worth it as it was reasonably priced, in excellent condition and so clean, like new. If in doubt, give Bridgend Motor Group a go as they are very good, honest, and very reasonable to deal with. If you are lucky to get hold of Craig McLauchlan, you will be very lucky. Highly recommend Bridgend Motor Group in Kilmarnock. Thank you.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Recently bought a car from Craig at Kilmarnock. He was very helpful and patient as we had a few issues with our private registration retention. Very positive experience and would not hesitate to use this company again. Well done Bridgend.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had an excellent experience with…

I’ve had an excellent experience with Bridgend Motors. From the start, the sales team were considerate, honest, open, and very understanding, offering outstanding customer service. After my purchase, I encountered a small issue, and the workshop/service staff were absolutely fantastic in resolving it quickly and professionally.

A special thank you to Mykell in Sales and Kevin in the Service Department – both are second to none. I would highly recommend Bridgend Motors to anyone looking for great service before and after a purchase.

29 August 2025
Rated 5 out of 5 stars

James - excellent customer service

The customer service at Bridgend in Kilmarnock was excellent. James met us on arrival and had the car prepped and ready for a test drive. There was no hard sell and he was very knowledgeable about the car we ended up buying.

13 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look