The interaction with Brentham was smooth from start to finish. We knew what we wanted and were able to easily configure and order the chairs online. They immediately let me know what the estimated dat... See more
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Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers. We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more. Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home. Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.
Pitshanger Lane 121-123, W5 1RH, London, United Kingdom
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I have had the recent pleasure in working with Andy at Brentham Furniture. The entire process was absolutely faultless. An excellent range of quality products, very reasonable prices (I compared them) and the best communications I have experience in years.
It is so refreshing to work with people who are simply very good at what they do.
I could not recommend more highly 10/10

Reply from Brentham Furniture
I bought a large wall clock which was In short supply and Andy sourced it but on delivery it had a fault.l immediately telephoned the company and once again Andy dealt with the problem.From start to finish he went above and beyond to give terrific customer service 🤩

Reply from Brentham Furniture
I’m in Northern Ireland and despite having to pay for a courier, I still managed to get a piece of furniture (a dining table) for much less than I would have paid here for the same item.
It’s an excellent piece and we love it. Delivered before Christmas as promised. I would definitely recommend and reuse this company.

Reply from Brentham Furniture
Excellent customer service and lovely furniture

Reply from Brentham Furniture
We have been using the excellent Brentham Furniture Shop for nearly 40 years and they have always provided a superb service.A service that is not only customer friendly but gives good value for money on quality products.In addition to free local delivery, the Brentham team are always willing to assist with product information and advice especially when we recently purchased two reclining armchairs.
Thank you Andy,Jim & Dan for your bespoke attention and look forward to our next visit.

Reply from Brentham Furniture
I am really delighted with both the dining table and sideboard that I purchased. Brentham provided excellent customer first by answering my queries before the order was placed and also sorting out delivery for a suitable time. I wouldn’t hesitate to recommend them.

Reply from Brentham Furniture
The USP for Brentham Furniture is their personal service. It’s so rare in this day to have someone ( Andy) ring and thank you for your order and fill you in on delivery etc. I also e- mailed him to ask about whether a particular brand that they sold would match another brand and he went and compared them and gave me a truthful answer. They will be my first port of call for future orders.

Reply from Brentham Furniture
Brought as a Christmas present. Delivery excellent and product perfect. Would strongly recommend this company

Reply from Brentham Furniture
Superb service. I ordered rather close to Christmas and received a phone call a few minutes after I placed the order to let me know that they’d do their best to get the footstool to me.
Amazingly it arrived with a couple of days to spare.
Very impressed with the level of care and service, I would have no reservation in buying again or recommending them to others.
Thanks!

Reply from Brentham Furniture
Excellent service from this company. Excellent communication throughout and item was delivered in the time frame they had stated. Recommended.

Reply from Brentham Furniture
Great service, quick delivery, lovely item as described

Reply from Brentham Furniture
Very helpful and friendly firm. Arranged delivery from shop and delivered by salesman who happily assembled the table and took packaging away. Can recommend this family firm

Reply from Brentham Furniture
Amazing customer service and communication. They were a great help at keeping my wife's present a surprise too and were more than happy to help. Will definitely use again.

Reply from Brentham Furniture
I cannot recommend Brentham Furniture highly enough - such brilliant service and Andy went above and beyond to make sure our new chair arrived in good time for Christmas.
Would definitely use them again for future items.

Reply from Brentham Furniture
I ordered this online for delivery to Cheshire. I requested a quote for the item I required, Stressless Console Chair, and received it quickly along with a phone call to see if they could help with my choice. I was satisfied with the quote given and paid a small deposit with delivery estimated at eight weeks.
I was kept informed of the order at all times and within the eight weeks had been given a delivery date.
Delivery was arranged by Andy from Brentham and I was contacted by text with an estimated time of delivery.
Due to traffic there was a delay to the timing but I was kept informed and delivery made at 18:00 hrs.
The product was exceptionally well protected and the delivery people removed the packaging and set up the chair.
I am very pleased with the chair and especially with the exceptional service from Bentham Furniture and Andy in particular.
They made the whole process of buying this item very easy even though we are 140 miles from the store.
Would recommend this company for price and exceptional service .

Reply from Brentham Furniture
Bought a recliner chair for my mummy with Brenthams and they were absolutely marvellous: great price and good communication throughout especially when arranging the delivery which wasn't straightforward due to her location and age, and I was a 6-hour drive away. Recommended highly.

Reply from Brentham Furniture
Once again Brenthams and Andy ensured a smooth journey from ordering to delivery. This is the second time I’ve used Brenthams to buy a Stressless recliner and would undoubtedly use them again when it comes time to upgrade my chair. From start to finish they have been extremely helpful and professional.

Reply from Brentham Furniture
Absolutely fantastic customer service at Brenthams. Andy went over and above to exceed expectations and we are very grateful to him and Jim for all their hard work. It is very rare to find such first class customer service these days. A very beautiful and high quality table and chairs. Very pleased with the look and I would not hesitate to recommend Brenthams! Thank you again for all your hard work Andy and Jim

Reply from Brentham Furniture
I cannot recommend Andy from Brenthams highly enough. I bought a kitchen island from Gallery, and although delivery was initially arranged, they could only offer a weekday date, which wasn’t possible for me due to work. Gallery suggested outsourcing a weekend delivery, but before that happened Andy rang me personally.
Andy explained that this time of year deliveries are hectic and that standard delivery would usually be kerbside only. However, to make sure I wasn’t left struggling, he very kindly offered to bring the island himself on Saturday morning before he went to work.
The island is extremely heavy with a marble top, and Andy single-handedly carried it from my drive into my house. I genuinely wasn’t expecting this and was worried about his back, but he was completely unfazed and so kind, especially as I was the only adult in the house at the time.
Andy truly went above and beyond, and I’m incredibly grateful. The island is a beautiful addition to my home, and the service I received was exceptional. If you’re looking for family-friendly, warm, and genuinely caring service where nothing is too much trouble, I would highly recommend Andy at Brenthams.

Reply from Brentham Furniture
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