Brayleys Cars - Brayley Nissan Wolverhampton Reviews 

335
•
TrustScore 4.5 out of 5

4.6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

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Rated 5 out of 5 stars

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... See more

Company replied

Rated 5 out of 5 stars

I was very pleased with the service I received at Brayleys Nissan Wolverhampton on Friday. Laurence was extremely helpful, professional, and welcoming throughout my visit. He communicated clearly... See more

Rated 5 out of 5 stars

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... See more

Company replied

Rated 5 out of 5 stars

Once again superb service from Brayleys Wolverhampton. I was greeted by Jat who ran through using the E peddle for me again.it was lovely to be remembered. Then Vanessa and took over and was incredi... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom

  • 01902219603

4.6

Excellent

TrustScore 4.5 out of 5

335 reviews

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No recent history of asking for reviews

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Replied to 28% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(335)

3,173 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton

I needed to sell my car and William made everything so very easy and stress free.

He explained everything and put my mind at ease.

Cannot thank you enough William for the exceptional customer service you gave and how very friendly and welcoming you were to me.

William is an asset to your Company

Thank you gain amazing service ✨️
Mrs Nichola Holmes

9 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Nichola, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Mark ( nissan )

Mark was amazing , very helpful, friendly and helped me get the specific car I was after 5* would definitely recommend asking for him to help you find your perfect car

10 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Kirsty, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Car Recall

They picked up my car ,did what they had to do and then returned it with phone updates on the progress , very good

9 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Lynne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent service.

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car was serviced and were provided with coffee. Laurence then went through the paperwork with us. Overall, a very satisfactory experience.

7 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Christine, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient service and good coffee ☕️

8 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Dee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

100% Efficiency top Quality work no…

100% Efficiency top Quality work no problems

2 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Trevor, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Good service

A very helpful person on desk duty. Everything explained clearly. Thank you to driver who collected and brought back our car. Good service.

1 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Elaine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

A very good experience all round

A very good experience all round. Everything was explained clearly and the paperwork was explained thoroughly. Many thanks

2 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

We needed the car done urgently

We needed the car done urgently, because we we’re going on holiday the next day

28 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ann, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Laurence

The Brayley member of staff, Laurence, was friendly and helpful. He told us he would keep us informed when the car had been serviced so we could pick it up. He was true to his word, we even had a coffee before returning home.

24 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Derv, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Fabien from Brayleys has been very…

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything.
As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my car arriving.
As i am an Ex Sales Manager i think this is very good for customers

22 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Trevor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great Service

Great Service

28 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Vinod, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

John was absolutely amazing the whole…

John was absolutely amazing the whole way through

27 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I was quite anxious about taking my car…

I was quite anxious about taking my car to a main dealer as I had heard stories of exorbitant prices etc but I had tried getting it fixed on the cheap and it hadn’t worked out, so I was pleasantly surprised by the service that I received, the service girl (can’t remember her name) patiently advised me on what needed doing even though I was sceptical about it all, and also didn’t charge for me for the initial diagnostic as they needed to change a component first. In the end they fixed my problem at a cost that was clearly explained to me, so I am very pleased with the service and I shall use Brayleys in future instead of trying to do things on the cheap.

21 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Absolutely Brilliant

Fabian was absolutely a star - he made us feel relaxed - took my husband on a test drive - then talked us through our options but no pressure was ever put on us. We felt valued.

25 July 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Catherine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Very efficient and helpful staff

Very efficient and helpful staff. Fabien Desir was particularly knowledgeable and helpful.

16 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mrs Smith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 4 out of 5 stars

A little disappointed

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

7 July 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Ms Reid, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Please could you ring our dealership on 01902 219603 and ask for Alan Watton. Best wishes

Rated 5 out of 5 stars

Good customer service

Good customer service, excellent staff, efficient and informative.

12 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Helen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Another good experience with Brayleys

Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

10 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Mr Griffiths, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Polite and professional friendly staff

Polite and professional friendly staff. Quick and professional service.

10 August 2026
Unprompted review
Brayleys Cars - Brayley Nissan Wolverhampton logo

Reply from Brayleys Cars - Brayley Nissan Wolverhampton

Hi Natasha, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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