Brayleys Cars - Brayley Nissan Altrincham Reviews 

359
•
TrustScore 5 out of 5

4.8

Manchester Road 264, WA14 5LZ Timperley, West Timperley, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I have just had a major service at Brayleys Cars and cannot praise them enough. They were excellent in their work, cared about the customer and provided detailed updates on a regular basis. I am so pl... See more

Company replied

Rated 5 out of 5 stars

Booking was for an annual service. The booking in process was easy, throughout I was given updates on progress including a useful video survey of the car. I was notified when the work was comple... See more

Company replied

Rated 5 out of 5 stars

I brought in my Qashqai for its annual service and (first) MoT on the arranged day and time. The service person (Kelly) was ready for me with details and timings. She called me several times during... See more

Company replied

Rated 5 out of 5 stars

Very professional and customer focused team who want to do their best for customers. Brad was a huge help, explaining everything regards work being done on my car, emailing documents with... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Manchester Road 264, WA14 5LZ, Timperley, West Timperley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

359 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(359)

3,173 reviews in the last 12 months

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Rated 5 out of 5 stars

Their customer service is always very good

Their customer service is always very good and staff are very helpful.

21 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great customer service

The sevice team at Brayley's really took care of me. Paula especially was patient and kind enough to put me through with my requirements.

25 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Abi, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great service!

25 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Bernadette, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service from dave kind…

Excellent service from dave kind helpful patient

30 September 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Karen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

I have just had a major service at Brayleys

I have just had a major service at Brayleys Cars and cannot praise them enough. They were excellent in their work, cared about the customer and provided detailed updates on a regular basis. I am so pleased with the professional approach and look forward to returning next year for my second service. Thank you Brayleys.

29 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi James, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

David was really friendly and not…

David was really friendly and not pushy, answered any questions we had and took his time explaining everything to us

21 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Toni, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

What a great place

What a great place, from start to finish you get well looked after.

25 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Roger, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 1 out of 5 stars

Car not washed and vac’d.

Car not washed and vac’d.
Not Informed of this omission when booked. However was informed following the service that a tree had been planted on my behalf!
Would have preferred this an option with a cash back alternative as the car still needs cleaning.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Everything made easy hand over simple…

Everything made easy hand over simple top man tim

25 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Michael, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Great service (as usual)

Booking was for an annual service. The booking in process was easy, throughout I was given updates on progress including a useful video survey of the car.

I was notified when the work was completed and collection was straightforward. I had taken out a service plan which I’d forgotten about so it was a great (& welcome!) surprise when they informed me of the fact so I didn’t have to hand over any more cash!

I will continue using Bradley’s as both their sales and service teams are excellent

23 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Very knowledgeable staff.

From walking into the showroom for the very first time to the day we collected our new car, everybody was so helpful, understood our needs, concerns and answered all our questions honestly. Very pleased with the customer service and would definitely recommend.

23 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Linda, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Simon and Gareth were both very helpful…

Simon and Gareth were both very helpful throughout the process of getting my new car. They were friendly, professional, and made everything straightforward and stress-free. I really appreciate their help and would definitely recommend them.

18 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Stephanie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Excellent MoT & service

I brought in my Qashqai for its annual service and (first) MoT on the arranged day and time. The service person (Kelly) was ready for me with details and timings.
She called me several times during the day to update progress and the car ready when I called to collect. I also received a text-link to a video health check on the underside. My MoT charge was included in my service plan, so there was nothing to pay!
A great experience!

16 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

I recently bought a car from Brayley…

I recently bought a car from Brayley Nissan Altrincham, I've waited 3 months so that i could give a realistic review that was fair and balanced.
I'd looked at several cars and had a shortlist of three to choose from.
One of the dealerships in Derby just messed me about regarding the price of the car, so it was down to two.
Brayley Nissan Altrincham i can honestly say were excellent in the way they treated me from the very first time i contacted them regarding the car i was interested in.
Tim Jeffries looked after me and was thoroughly professional throughout, their was no sales pressure just honest answers to any questions i asked and nothing was too much trouble.
A really nice guy who is good at his job in my honest opinion.
Three months on i am really pleased with my car purchase from Brayley Nissan Altrincham. I can only say good things about how i was treated, a truly professional company who treat customers really well.

18 June 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

The dealership was fantastic. Especially Rhys

From the initial enquiry and the video from Rhys it was a dream to deal with all staff. The car is exactly what was described. Handover also fantastic. Yes I live in Scotland but I’d happily travel back to Brayleys for my next car

17 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Russell, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

The staff are very efficient and…

The staff are very efficient and helpful.

15 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Janet, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Friendly team

Friendly team, easy check in, kept updated, car ready when I needed it thanks

9 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Jenny, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Faultless service

The service I received from Brayleys was excellent, they explained what wouldhappen, carried it through and were faultless

7 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Pam, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Super quick resolution

My car was dealt with quickly on Monday after breaking down on Sunday. It was a Software problem.

7 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

Hi Patricia, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very good experience

Very good experience. Thank you!

7 September 2026
Unprompted review
Brayleys Cars - Brayley Nissan Altrincham logo

Reply from Brayleys Cars - Brayley Nissan Altrincham

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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