Everything was fine at the drop off of my car for service and picking up courtesy car. But when it came to collection was called at around 520pm car is ready at around 540pm i call to let them know I'... See more
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Great experience at Kia. Liv was incredibly helpful, friendly and professional throughout, making the whole process easy and stress-free. The only downside was having to wait a couple of months for an... See more
Company replied
The staffs were very helpful, when I arrived one staff member park my car for me as the car park was full, and told me to go into the reception and will come in and make me a drink, which she did. Wh... See more
Company replied
I have been servicing my old-model Kia Niro for the past 3 years at Enfield Brayleys. Dawn Peer has always been great at servicing. She always takes extra care and attention, listens and tries to find... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Great Cambridge Road 680, EN1 3WX, Enfield, England, United Kingdom
- 0208 419 1500
4.3
Excellent
547 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 27% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Tony, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Service reception staff so nice and…
Service reception staff so nice and polite
Smilie face. Greeting exceptional
Informative.
9 September 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Aldo, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Ahh great service from staff being…
Ahh great service from staff being dealing with Kia for over 15 years very professional an friendly. Maybe work on price of cars still bit expensive??? Or for very long serving customers some deals if you have bought 3 or more brand new motors in the past .
7 September 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Lyndon, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
BRAYLEYS @ ENFIELD
Having booked in early i got a reasonable sized loan car as I am a large build guy and not comfortable in a very small car plus the service was done on time and vehicle was valeted purely out of courtesy well done DAWN PEER, ADELE ALDOUS, AND THE BRAYLEYS TEAM @ ENFIELD ,
27 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Enm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
KIA Servicing Standards
Helpful and friendly staff particularly as it’s a very busy environment. Courtesy car was great. Phoned me as soon as the car was ready. Explained what had been done and my car had been cleaned. Great service.
18 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Friendly and helpful service
Friendly and helpful service. Welcoming staff here. Service completed on time with plenty of notice for collection time. Made sure all paperwork was correctly filled out and logbook completed for the work before I left.
18 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Graeme, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Professional Empathetic Caring Lady… KIA THE BEST
Professional Empathetic Caring Lady Kayley.
Communication very clear on my Kia
Updates perfect.
Thank you
15 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Metin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Always a pleasure dealing with Enfield…
Always a pleasure dealing with Enfield Kia. I thought I'd booked a while you wait MOT but it was a day booking but they were happy to do it while I wait. So kind of them and really helped me out as had errands to run before travelling away for the weekend. Thank you.
15 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Daniel, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Having excellent helpful staff
Having excellent helpful staff. A special mention for Tracey, so helpful and kind. Went the extra mile. Thankyou
11 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Anthony, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Polite and helpful staff
Polite and helpful staff, you are made to feel very welcome and valued , .
7 August 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Always polite and on time with the…
Always polite and on time with the service
31 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Pamela, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Thoughtful and professional service
Thoughtful, professional service, highly recommend.
25 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Anne, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Tried to book a collect & deliver servic MOT
Tried to book a collect & deliver service and MOT. Informed that Brayleys ‘don’t do ‘collect and deliver’ any more’. Instead I had to waste 3 hours driving there, waiting, and driving back. Disappointed with this change.
However when I reached Kia Enfield, the car was taken for service straight away and I waited 1.5 hours.
Overall a good experience. Shame no collect and deliver. Need to bring this back as may go elsewhere.
29 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Selina, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Completed Service &MOT in a timely…
Completed Service &MOT in a timely manner and called me when the job was completed.
However, they said they could not do an update on my screen/ Sat Nav - it had to be booked separately and had to be paid for, I thought this was done until the car was under warranty and would be provided under a Service Plan I had.
16 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Fantastic service
Fantastic service from Ahmed. Nothing was too much for him and he was just brilliant.
25 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Giovanni, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
THE CAR WAS NOT WASHED PROPERLY
THE CAR WAS NOT WASHED PROPERLY
I HAD ASKED FOR THE RADIO BUTTONS TO BE CHECKED AS IT GETS JAMMED THEY DID NOT CHECK THAT
4 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hello and thank you for your review. We have raised these issues with the site's management team who will arrange to make contact with you.
The lady Dawn very experienced at her…
The lady Dawn very experienced at her job.the service was good.the admin side are on the ball.overall I was satisfied with the service provided.
18 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Kia Rio recall
Very friendly & helpful staff. Good environment and job done quickly
16 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Hi Wendy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I book my car long time for mot and…
I book my car long time for mot and service and I dropped my car 8.10 in the morning and I was second person and did not get text message or email so I ended get taxi which costed money at 5 pm and when I got there I was informed car is in workshop so and it got finnished at 17.55 so I am not sure how this works as I was last person to collect as mort cars came later and all got done before they done my car
10 July 2025
Unprompted review
Reply from Brayleys Cars - Brayley Kia Enfield
Thank you for your review. By way of explanation, standard appointments are scheduled to be with us through the day, to allow the most efficient workshop loading. However, while-you-wait appointments are available on request.
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