Ben….super star from start to finish…returned my call within 15 minutes was professional and friendly throughout- arranged for the vehicle to be moved from site to one that was easier for us to reac... See more
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Can always rely on Brayley Honda Leatherhead for 1st class service. Really helpful & efficient service. 1st class engineers & service staff (Tina, Orla & Colin) always helpful. Genuine 5 star service.... See more
Very pleasant and helpful service reception staff, started my cars service exactly on time, finished early and texted me whilst it was being beautifully valeted. I have no hesitation in recommending... See more
Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... See more
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Company details
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Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, United Kingdom
- 01372 360099
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Replied to 26% of negative reviews
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The sales team were helpful throughout
The sales team were helpful throughout. Nothing was too much trouble. I thought the deal was fair.

Reply from Brayleys Cars - Brayley Honda Leatherhead
First time using the service department…
First time using the service department at Leatherhead. Tina and her colleague were professional, polite and engaging. The service was about 3 hours which is fine but the location does not lend itself to walking anywhere if you have to wait. That said there is a cafe over the road and seats and drinks machine at Brayleys.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Reliable and friendly
The team at Leatherhead are always friendly, helpful and reliable. Many thanks

Reply from Brayleys Cars - Brayley Honda Leatherhead
Helpful receptionist

Reply from Brayleys Cars - Brayley Honda Leatherhead
Brayleys Honda of leatherhead was like it used to be…
Brayleys Honda of leatherhead was the only Branch who offered me a Pick-Up-& Return Service Free of Charge ( Waived) (washed & vacuumed inside) since they have taken over from Thames Honda, to which i really appreciated. Tina & Colin were very polite & professional, therefore that is where i will now have my Honda Jazz Serviced & M-O-T in future, What a difference it made to my day, due to those two members of staff, Thank you both, you got my Custom from now on, Philip

Reply from Brayleys Cars - Brayley Honda Leatherhead
When I booked the car the booking…
When I booked the car the booking process was simple and very efficient. I was made aware of the process for the day my car was mot and serviced. The collection driver driver phone to let me know when he arrived following a call to let me know they were on their way and he made me aware that he would phone me when he was back and confirmed that was okay with me. He also checked he was okay to leave his car in my work car park, he was a lovely personable man, I was very impressed and so pleased I arranged collection and return and would do again. Exceptionally good service

Reply from Brayleys Cars - Brayley Honda Leatherhead
Very helpful and smiling staff.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Great service
Great service, collected, called with update then dropped off as stated, with very clean car. Thank you. The only reason that I have given 4 stars is trying to get though on the phone to book appointment took around 18 calls before I got though (over 5 days)! The phone messaging service needs updating.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Speed and efficiency
Booking the car in was quick and easy. There were a couple of additional items that needed attention, so I agreed to them and the work went ahead. Not cheap, hence experience was not 5*

Reply from Brayleys Cars - Brayley Honda Leatherhead
Having the car picked up and returned…
Having the car picked up and returned made this an easy necessity.
The staff I dealt with, Tina and Paul were most pleasant and helpful.
The car was returned promptly and all looking good.
Thank you.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Very friendly and helpful
Very friendly and helpful, found a solution and saved me another trip. Always a great experience.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent service
Excellent service, easy booking, nice professional people

Reply from Brayleys Cars - Brayley Honda Leatherhead
Always fantastic service at Brayley's
Great, polite, customer oriented service. Used for a number of years, never disappoint.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Just an all-round positive experience
Just an all-round positive experience. Not only did Orla manage to get me in last minute, I was offered a courtesy car and they kept me informed with the progress. The car is fixed, had been washed and vacuumed, and the service in person at the sales office was just outstanding. Both ladies were fantastic.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent client service reps
Excellent client service reps. Efficient collection and delivery service. Car brought back immaculately clean.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent Service
Friendly, knowledgeable and car was returned very quickly and clean!

Reply from Brayleys Cars - Brayley Honda Leatherhead
All all the staff were extremely…
All all the staff were extremely helpful and kept us updated with progress.Car really looks like new and was ready sooner than expected We are now upgrading to the HVR.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Services and MOT without stress The staff were very helpful and went…
The staff were very helpful and went out of their way to keep me updated on when my car would be ready.
Tina spent time explaining the 2yr and 4 yr service plans with me.

Reply from Brayleys Cars - Brayley Honda Leatherhead
Made booking online and was confirmed…
Made booking online and was confirmed next day by phone.
Drop off and collection was easy and staff were very efficient and friendly

Reply from Brayleys Cars - Brayley Honda Leatherhead
Excellent service
Friendly, helpful staff. Service, MOT and clean completed in 4 hours. This is why I love the Honda experience.

Reply from Brayleys Cars - Brayley Honda Leatherhead
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