Bpost Reviews 

286,751
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I received earlier emails from Bpost with the delivery date and time, so I stayed home to wait for the parcel. However, I suddenly received an email saying a delivery attempt had been made while I was... See more

Rated 5 out of 5 stars

I wasn’t home at the time of delivery. Any other mailman would have sent the package to the post office since I hadn’t specified where the package could be placed in case I wasn’t home. However, the m... See more

Rated 5 out of 5 stars

I love using BPOST parcel lockers - I can pick up 24/7 at a time convenient TO ME. I wish more service providers will use (and share) pardel lockers.

Rated 5 out of 5 stars

For the past month, the road in front of our house has been closed at one end and is only partially open to local traffic. We’re still receiving our parcels via the Post Office; we place orders sever... See more

Company details

  1. Business Services

Information provided by various external sources

Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.


Contact info

4.2

Great

TrustScore 4 out of 5

287K reviews

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No recent history of asking for reviews

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4.2

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(286,751)

48,987 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable and convenient

From my experience with the delivery of parcels in Belgium, Bpost offers the best and most reliable service and experience. The Bpost lockers where you can pick up your parcel any time, day and night, are an extra advantage. Frankly, I don't even have any suggestions on how to improve that service and, I must say, that is quite an achievement =)

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Pick-up point: Timely and convenient

I ordered an item from a webshop in the early evening, and it was delivered for me at a nearby pick-up point at 11 AM the next day. I had a deadline of 2 weeks from the delivery to walk down the street and retrieve my package during the shop's business hours, making it extremely convenient in both time and space.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad communication

They told me via email that my package would be delivered on a particular date. It wasn’t. There was no email or other communication. The day just passed. The next day I got a notification it had arrived at the pickup point. This is not helpful. Once it becomes clear that 5”the message about delivery that day would not be correct, some follow-up message that day is necessary.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Package of 650€ was left on the…

Package of 650€ was left on the doorstep of my neighbours who are away on holiday.
I found it there a few hours after delivery, it was very visible from the street but they also have a carport where it would be safer and unvisible.
Really don't understand this, this is asking for trouble; raindamage, theft, ....

4 July 2026
Unprompted review

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