Seems like the person who was working on my issue in my computer gave up halfway through. He sent me to voicemail when I call him back and didn't fix anything. Wasted about an hour and a half waiting... See more
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I have used Phillip in the past and so very glad he was a vailable today. His customer service and work is excellent. Thank you again!! one happy customer.
On the weekends is hardly any businesses that's opens, and i had an issue with my computer. I went online and started my search I came across quite a few, but I choose Boxaid, because of there transpa... See more
Company replied
Boxaid is a life saver! Seemingly simple problems can bring productivity to a hault. I've spent days trying to resolve an issue. Google chat was no help because it doesn't exist anymore! Their "he... See more
Company details
Information provided by various external sources
When you need live online tech support and can't figure out the problem on your own, give us a call at 800-999-6872 and our online PC support specialists will fix your problem remotely. Our technicians can fix most problems without packing up your computer and taking it to a store. All our technicians are in the United States and we have been in business since 2007 and reviewed by the Wall Street Journal.
Contact info
Rutherford, United States
- 800-999-6872
- info@boxaid.com
- www.boxaid.com
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Seems like the person who was working…
Seems like the person who was working on my issue in my computer gave up halfway through. He sent me to voicemail when I call him back and didn't fix anything. Wasted about an hour and a half waiting on him to help and never got any update or support. Thanks!!
Satisfied customer
I have used Phillip in the past and so very glad he was a vailable today. His customer service and work is excellent. Thank you again!!
one happy customer.
Did their job at a reasonable price
Good experience with Boxaid. The price was very good. The service did their job. I will call them first for future needs like this one, which was a malware, not fully eradicated by Bitdefender.
Boxaid and IT Expert, John, are Fabulous!
John at Boxaid is amazing to work with - knowledgeable, personable, and very easy to work with. The Boxaid business model is also very easy, reliable, and provides great support. I'm very happy and will continue to use them/John whenever I need IT support.
Boxaid makes computer problems go away.
Boxaid makes computer problems disappear without having to leave my computer at a big box store and waiting for days to get it back and sometimes without any positive results. I would recommend this site to anyone who is looking for results without the hassle of tugging your computer to a computer repair store.
John at Boxaid Ext 109
This is something that I never do, but cannot let this pass. I HIGHLY recommend John at Boxaid Ext 109 you will not regret it. He listens and then fixes. He is a computer genius. I have used Boxaid for many years and never presented a problem to him that he could not fix.
and believe me I have had some doosy's. He is also a printed author .Try him you will not regret it if you want it right the first time.
Phil is the best
Phil is the best. He not only fixed camera and sound issues that another remote tech service couldn't he was patient and very polite. I would recommend Boxaid to anyone needing computer fixes.
Thank you
Excellent service and 100% satisfied
Tim did a great job and was informative and fun to chat with. I highly recommend Boxaid!
I would give 10 stars if I could
I would give 10 stars if I could! John at Boxaid was amazing to work with. He answered every question I threw at him and he gave me a lot of good advise in addition to getting my computer up and running like new! I HIGHLY recommend Boxaid for any computer related issues you might have!
Awesome experience! My new go-to for support.
Glad i went ahead and gave Boxaid a shot...extremely impressed with the service all around! Phil was an extremely pleasant, patient, and knowledgeable tech and was great to work with. Saved myself many hours of future frustrations with getting some file sharing/networking issues, and couple other things. Thanks Boxaid and Phil! A+
John was exceptional!
John was exceptional! He knew EXACTLY how to fix my problem, and made suggestions to improve the speed which helped tremendously. I LOVED that he would log in remotely and I didn't have to drive somewhere to drop off my computer, and leave it there for who knows how long, and then drive back to pick it up, hoping they got all the issues resolved. The fact that we could talk at the same time that he was working on my computer, and I could show him what my issues were was invaluable. I will NEVER use anyone else, or any other company again to repair any of my computers. They go above and beyond! Wish I could leave 10 stars instead of 5!
John saved the day for me
John saved the day for me! I was in a desperate time crunch and needed my problem solved. As soon as I called Boxaid and met John he easily fixed my issue. I was able to have my meeting in the with my computer working as I needed. I will gladly use his services
in the future. Thank you John w Boxaid.
Incredibly happy I found Boxaid, especially John!
For the last day I tried to fix a major computer problem. Was terrified that I was going to lose critical data (and yes it was backed up, but "corrupted"). While John fixed that problem, he also optimized my computer. An hour later, my problem resolved and computer healthier, I celebrated. So happy I found Boxaid. I highly recommend them. And thank you to John!
I was having issues saving my pictures…
I was having issues saving my pictures and videos to my external hard drive. I contacted Box Aid for the quick help and the person that I was talking to really helped me out. I was then able to save my pictures and videos onto external hard drive. Thank you so much!
Corey was amazing! Highly Recommend!
Corey was amazing! If you are ever need your computer repaired I 100% guarantee you will be happy with the results!
Just contacted Boxaid as I was very impressed !
Just contacted Boxaid as I was wondering if I had a bug in my computer preventing me from accessing an app I need for my work from home job. The tech support guy I talked to was generous with his time and fully informative as to what the problem might be. Not my computer apparently which was a relief ! He didn't charge me or ask for money. He recommended the next steps I should take which I am following up on. I would use this company again in a heartbeat if I needed further tech support !!
I had an issue with microsoft word that…
I had an issue with microsoft word that I spent 2 days trying to fix. In the past, I was somehow able to do fix this the few times it reared its ugly head. This time, however, I was stuck so I tried Boxaid for the first time and Kristina worked for over 2 hours trying to find a solution. In the end she said that I had to do a Windows 8 reinstall. This did not cost many anything since she could not fix it. I am delighted with the service and will definitely use them again if the need arises. I highly recommend Kristina and Boxaid.
I wasn't sure how this would all work…
I wasn't sure how this would all work out. What I will say is that I worked with Kristina and she was great and explained everything. She has made me a believer and would not hesitate to use them again.

Reply from Boxaid
Whenever I have a problem
Whenever I have a problem, big or small, Boxaid has been able to resolve any of my computer issues.
They are simply the best!!

Reply from Boxaid
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