Box2 Fashion Reviews 

2,187
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,379 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality of products, noting excellent fabrics, stylish designs, and comfortable fits for real women of various sizes. Many appreciate how well garments wear over time, maintaining quality after numerous washes. The ordering process is frequently described as easy and straightforward, with efficient and speedy delivery. Reviewers also commend the helpful and pleasant customer service, contributing to an overall positive experience. However, some customers occasionally found that specific items did not meet their expectations regarding cut, fit, or material quality. These reviewers mentioned garments sometimes differed from online descriptions, with issues like uneven cuts or materials feeling flimsier than anticipated.

What people talk about most

Product

Consumers find product to be positive, consistently praising the top quality, superb value, and stylish... See more

Quality

Clients share positive opinions on quality, consistently describing products as top-quality, superb, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers express delight and satisfaction with their orders, frequently praising the ease of ordering and... See more

Service

Users describe positive interactions with service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sale brochure was clear and inviting and I was tempted into a full price purchase too. Both items arrived exactly as timed and in supersafe packaging with minimal bulk. As ever, the products are t... See more

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

I have shopped with Box2 for over 30 years, always top quality clothing, more casual clothing that can be dressed up these days, i do miss the Bella Donna more dressy, I even wore an outfit to my dau... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,187)

1,183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great products, easy to order and delivery fast and efficient. Have been buying from Box2 for a number of years and never disappointed. Thank you Box2 Fashion, great company.

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for being such a loyal customer, Nicky

Rated 5 out of 5 stars

Fast delivery love both items

Fast delivery love both items. Fits well great colours Very good value both sale items

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

I hope you enjoy your purchases, Nicky

Rated 5 out of 5 stars

Excellent boutique

Hello
My name is Aneta and I live in Wales.
I used to buy almost all of my clothes from the boutique called Bakou based in London. Unfortunately the place was closed. I was devastated until I found out about Froxx. Ladies of my stature (size 18/20) are probably familiar with labels such as Grizzas, Pont Neuf, Angel Circle, Noen an similar. They are all available on Froxx website. I just found my new "supplier". Clothes from Froxx are genuine high quality and arriving in record time. All descriptions on the website are very accurate and every size of every label has got measurements attached to help to decide which size would suit me best. Great service and very friendly notes added to each parcel. I regularly receive notifications via email of any new items or discounts. You can also follow the shop on UTube. I love Froxx and I would recommend it to anyone who value quality and excellent service!
P. S. I don't work for Karen Froxx 🤣🤣

10 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Aneta, I'm so pleased you are happy with your purchases, but we are Box 2 in West Sussex, you have probably also bought clothes from Froxx in Kings Langley, we used to be part of the same group. Thank you, Nicky

Rated 5 out of 5 stars

I am really chuffed with my purchase…


I am really chuffed with my purchase from Box2. The top and trousers fit very well and the quality is good as always. Ready for summer now!

10 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

I hope you enjoy your purchases! Nicky

Rated 5 out of 5 stars

Lovely clothes from Box2

Lovely clothes from Box2 - original designs and a good range of sizes. Excellent service and fast delivery. Very pleased with my latest order.

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Great value for a good quality top

Great value for a good quality top, bought in the sale £20 down from £60. Arrived in good state in a timely fashion

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Lovely clothes,easy to wear.

Lovely clothes,easy to wear and a very good company to deal with. I have been buying Robell trousers for years and love them.

5 June 2026
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Reply from Box2 Fashion

So pleased to hear you love the fabulous ROBELL trousers as much as we do! Thank you for awarding us 5* 💕

Rated 5 out of 5 stars

Speedy service needed

Speedy service needed, here bang on time!

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. 😘

Rated 3 out of 5 stars

Order process good. Trousers disappointing

ordering and delivery all great. Trousers disappointing as they were long enough for a giraffe!!
Goods returned.

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are sorry you were disappointed with your trousers but are always happy to help with style and fit 💕

Rated 5 out of 5 stars

Always 5 star service.

Always 5 star help and prompt delivery of many clothes bought from Box2.
Thankyou. Susie Morley

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you Susie, glad to be of service! Nicky

Rated 2 out of 5 stars

Sales items

My top was reduced in price less than 24hours after I placed my order. Therefore I paid more for my top which was reduced before I actually received it. So disappointing. I feel undervalued as a loyal customer. My size was still in stock. Feel let down & undervalued.

3 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

As I am sure you will appreciate, it is difficult to manage launching sales or offers timewise. If you would like to call us, we can discuss what we can do for you

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