Bower Collective Reviews 

8,425
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, effectiveness, and pleasant fragrances, especially highlighting the excellent performance of items like limescale removers. Many appreciate the attractive, well-packaged glass bottles, often with practical rubber stands, and the company's commitment to reusability and recycling through refill pouches. The ordering process is frequently noted as easy and flexible, offering convenient options to adjust subscriptions and providing timely delivery notifications. However, some customers also noted concerns regarding delivery services, citing delayed orders, conflicting messages, and parcels not being received or left without proper notification.

What people talk about most

Product

Users describe positive interactions with product, highlighting their effectiveness, pleasant scents, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Order

Consumers find order to be positive, with many praising the excellent systems in place for altering orders,... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and regularity, with items... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and ease of use. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A friend recommended via Ask Charlie & the introductory offer was good. I’m making my own Pure Magic with citric acid & using Bower containers. The glass bottles are a lot nicer than the plastic I... See more

Rated 5 out of 5 stars

Really like that I don’t have to remember to buy cleaning products at the super market, that I can adjust the delivery slot easily (this feature has got so much better recently!). On top of that, the... See more

Rated 5 out of 5 stars

The products arrived quickly, beautifully packaged - and the 'starter kit' was full size of everything - fantastic value. We opted for the Kuzu Lemon - which makes everything smell so fresh and the Li... See more

Rated 5 out of 5 stars

I bought an amazing gift set. It looked desirable with cloth and tea towel included in the box. It is a peach scented cleaner and cleans really beautifully with ease leaving a peach perfume which sme... See more



Company details

  1. Cleaning Products Supplier
  2. Toiletries Store

Written by the company

Bower Collective are on a mission to eliminate plastic waste and provide customers with Earth's best sustainable home and personal care products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(8,425)

2,193 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the bathroom descaler

Love the bathroom descaler. My shower screen is looking fantastic. I would highly recommend. The fact that it’s plant based is very important for me. The bathroom cleaner smells lovely and does the job. The toilet cleaner smell fantastic but didn’t descale the way I thought it would!!
Hand wash is delightful.
First refills have arrived, however my husband has recycled the bottle so I will have to order another one!!

8 June 2026
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. my first order was made as a gift for my daughter. Her advice to me is to order for myself also, she is very impressed with the products, lovely aroma to the products and they certainly do what is expected.

9 June 2026
Rated 5 out of 5 stars

Great subscription model

Great subscription model, great communication means it’s easy to change your next delivery if you need extras or don’t need something that is due to be delivered. I wish more subscription models worked as well as bower collective.

9 June 2026
Rated 3 out of 5 stars

Smells nice….

Smells nice but didn’t remove the limescale from toilet or shower

9 June 2026
Bower Collective logo

Reply from Bower Collective

Hi Sarah,

We appreciate your feedback. We are sorry our product didn't meet your expectations for limescale removal - if there are any tips or tricks we can offer, please feel free to get in touch at hello@bowercollective.com!

Thank you for your patience and support.

Best wishes,

Hana - Team Bower

Rated 4 out of 5 stars

Loved the smell

Loved the smell. Just don’t want repeat orders. Only because the volume is to much and I don’t want to be locked in!

2 June 2026
Rated 5 out of 5 stars

Beautiful fragrance and effective…

My first time using these products and they are brilliant. The lavender fragrance is amazing, they worked extremely well and the whole house smelled great even though It was only the bathroom I cleaned. Will definitely repurchase and recommend to my friends and family

9 June 2026
Rated 3 out of 5 stars

Not perfect but more good than bad

I like the ethos, and some of the products work reasonably well. The customer service is good, as is the ordering process, which couldn't be easier.

I'm less keen on the smell of many products, too much fruit and not enough floral for my taste, and those that do have pleasant scents are so weak they don't last. I've had to give up on your sanitising spray completely because I dont want my house smelling like fruit salad, even briefly.

Sending the packaging back is a bit of a pain, but it's better than having to rely on individual recycling schemes. Delivery can take a week so I sometimes have to juggle my products so I don't run out.

Overall I like most of the products well enough to stick with them, but I must admit that if I find a better way of being environmentally friendly I will try it.

8 June 2026
Rated 3 out of 5 stars

I like the recycling aspect BUT I…

I like the recycling aspect BUT I detest not being able to buy once only.
I have just ordered 2 hair conditioners but you've added it to my December order and I need them now!

8 June 2026
Bower Collective logo

Reply from Bower Collective

Hi David,

We appreciate your feedback - so sorry to hear that you're having trouble ordering items for immediate delivery! We'd be happy to help sort this and we'll reach you directly with more information.

Thank you for your patience and support, let us know how we can help!

Best wishes,

Hana - Team Bower

Rated 5 out of 5 stars

Amazing!

Wow! The products smell amazing and work. I have the James and the Giant Peach products. I couldn’t believe my eyes when I used the Limes scale remover, works better than the chemical leading brand. Fantastic. Thank you

8 June 2026
Rated 5 out of 5 stars

Great products

Great products, particularly the limescale remover. I like the flexibility of the subscription, I can change the frequency any time subject to when I need things a d how slowly or quickly I get through things. I can also cancel the subscription of products at any point. Great packaging, and what's great is they are eco products.

4 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look