Bott and Co Solicitors Reviews 

2,842
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,270 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention finding the staff to be highly professional, patient, and supportive throughout difficult times. Reviewers widely report that the processes are clear, straightforward, and that the service itself is excellent and very helpful. However, some people mentioned issues regarding the level of communication, such as sharing the same information with multiple staff members. A small portion of people also felt dissatisfaction concerning aspects like being overloaded with unnecessary emails or concerns over fee transparency.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, polite, and reassuring throughout the claim process.... See more

Customer service

People report positive experiences with customer service, praising staff members for being polite, thorough,... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support from start to... See more

Claim

Clients share positive opinions on claim assistance, highlighting helpful support and professional handling... See more

User experience

Customers had positive experiences with user_experience, finding the overall process enjoyable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,842)

1,047 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Aggressive bullying tactics - Bott & Co Solicitors

PLEASE SHOW ME PROOF THAT I SIGNED A DOCUMENT ENGAGING YOU. They bombard you with pointless repeat emails allegedly 'updating' you of the Government position on a claim. They think they are being crafty so they can claim we are 'acting on your behalf'. I do not recall engaging them hence I requested they supply proof of such engagement. What document did I sign to say you can act on my behalf? Also, if indeed you have carried out work on my behalf, send me a bespoke itinerary of the work that you have done. Imaging charging 47% of compensation pay-out fees. Not just extortionate but clear and pure greed. Shame on you!!

9 June 2026
Unprompted review
Bott and Co Solicitors logo

Reply from Bott and Co Solicitors

Thank you for your review.

We are sorry to hear that you are dissatisfied with our service.

We take your concerns very seriously and want to reassure you that we are currently reviewing your claims in full.

Kind regards,
Bott and Co Solicitors

Rated 5 out of 5 stars

Excellent service all the way

Excellent service all the way. We got some recompense for our cancelled flights when the airline told us we were not entitled. All done online without issues.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

interview

The broker took the time to explain the service was very thorough and gave me confidence that all will be addressed in a professional way

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank to Bot & Co Solicitors for…

Thank to Bot & Co Solicitors for helping me with all this process. Mainly thank you to Zain who made this process clear and precise and helped me with all the informations and clarifications regarding my claim.

29 May 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Jesse was very patient with me. Hope as I go through the process it remains uncomplicated and smooth

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Spoke with Shakeel;

Spoke with Shakeel today, clear and concise and made us feel at ease about the whole process, couldn’t ask for a better first consultation

26 May 2026
Unprompted review

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