Boscov's - Dover Reviews 2

TrustScore 3 out of 5

3.0

North Dupont Highway 1365, 19901 Dover, Delaware, US


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Company details

  1. Toy Store
  2. Children's Store

Information provided by various external sources

Boscov’s is the largest family-owned Department Store in the US. We’re known for our values, customer service, & carrying top brands for over 100 years. We offer: • Women’s & Men’s Clothing • Women’s & Men’s Shoes • Handbags, Wallets & Accessories • Beauty Products • Jewelry & Watches • Kids & Teen Clothing • Bed & Bath Products • Home Goods & Furniture We offer top brands including Adidas, Calvin Klein, Carter’s, Champion, Clarks, Clinique, Cuisinart, Dickies, Dockers, Kenneth Cole, Nautica, Nine West, Perry Ellis, Skechers, Tommy Hilfiger & more!


Contact info

  • North Dupont Highway 1365, 19901, Dover, Delaware, United States

  • (302) 734-9210

3.0

Average

TrustScore 3 out of 5

2 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Rude

Rude, customer service bad...selling call list, way shady 🙄

1 January 2026
Unprompted review
Rated 2 out of 5 stars

Give Us Back Customer Service Only Personnel


My recent visit to Boscov's, Dover, DE could have been a better experience. The store is becoming increasingly like an off-price retail store. Why must customers go upstairs for items that are on sale? These items should stay in their original sale areas. Then, to add to my unnecessary trip upstairs, signs are posted to check out with customer service. I must wait for the staff to finish ringing up purchases if I have a customer service issue. Customer service should be customer service and nothing more or less. We strongly desire to maintain the traditional department store experience with available customer service personnel whenever needed. If I wanted the off-price store experience, I would visit an off-price store. Give us back our customer service personnel and place all sale items in their respective areas.

14 August 2024
Unprompted review

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