I just want my package. Everything was cool for my previous 4 or 5 shipments, but this last one with the address change in Germany has me ready to take my Germany trip earlier than expected. Item rece... See more
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Perfect delivery process I had ordered from a canadian webshop which does not deliver to germany and used the US address from borderlinx. I got emails from borderlinx about every part of the process... See more
It is expensive because the cost to release a good to your US address may be more than the cost of the item itself. Also, if you want to return something to the vendor, rather than release it to your... See more
Company replied
According to BBB, On 06/13/2018, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 18-12338-CMA. Those with monetary claims against the business are... See more
Company details
Information provided by various external sources
Get around shipping restrictions once and for all. When an online retailer doesn't ship to your country, just use Borderlinx. Register for a free account, and instantly get your own international forwarding addresses to use with online retailers. You can buy what you want from your favorite brands around the world, taking advantage of the sales and promotions that come with it.
Contact info
United States
- www.borderlinx.com
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Great customer service! Fast shipping!
Very fast reaction and answer, if you have questions for your parcel. Very fast shipping of your parcel, when you have payed the amount for dispatch and clearance charges. Perfect!
With Borderlinx..The world really does become your oyster.
Efficient service, excellent cost and concise communication. Everything you expect and desire from a customer standpoint.
Most certainly a leader in the freight forwarding & international shipping arena.
Welcome to the global marketplace.
Welcome to Borderlinx..
Great service, Fast delivery at a price
Great service and very fast delivery!
Now the pricing for delivery is deep for your pockets.
If you really really need something that’s unavailable in your country, it’s good but be prepared to pay for it
Because I used the 30% promo code :)!
All decent except for the high cost
Simply perfect
Have tried your service several times
Have tried your service several times - the first time was tricky - but since then it has been a great service.
Easy no frills service.
my next shipping via Borderlinx is…
my next shipping via Borderlinx is coming soon :)
So far, so good.
Very easy to use, convenient and quick. I am however slightly annoyed by the methods used to check parcels as one of my items was close to being damaged. No significant damage occurred though and I hope that this is an isolated incident.
It's the best service
It's the best service. I received my parcel in three days from UK. Excellent service with best rates. Thank you Borderlinx team!
Misleading local partner options given; poor repacking service
Borderlinx account offers options of local providers, but whichever you choose, the expensive DHL Express gets used in the end, both internationally AND locally. So, if you ship something small, the cost will be quite prohibitive.
The customer support is only provided via live chat and the support person refuses to acknowledge the problem of misleading the customers by providing an option to choose the local partner which is then not used in the end.
If this option was not given, I wouldn't have created an account as I only needed to ship a small and inexpensive letter so obviously DHL is an overkill for that and I would get overcharged compared to sending the letter via regular mail which would get handled by the local regular mail as well.
Furthermore, the original letter contained a small transparent bag of spare screws for a laptop. This small bag was apparently cut open at the corner and checked by Borderlinx upon receipt for whatever reason and they didn't bother to close it back so when the letter was received and opened to retrieve the bag of screws, the screws were spread out outside of the original bag and ended up on the floor. The repacking service consisted of opening the original letter and the small transparent plastic bag and then resealing and reusing the letter, but not the small bag.
Not sure if I'd risk sending something valuable through this repacking service.
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