Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I al... See more
Location
Switch locationBoots, Hotspur Way, NE1 7XE Newcastle upon Tyne, England, GB
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See what reviewers are saying
Having a hearing assessment at Boots was a good experience. The audiologist I saw explain my level of hearing loss very clearly and confirmed the issues I was having in hearing clearly. My husband h... See more
i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going... See more
Thoroughly recommend. The contrast with another High St competitor is stark - the audiologists in this Boots branch were knowledgeable, professional, un-pushy and respectful. Very happy customer. (... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, Hotspur Way, NE1 7XE, Newcastle upon Tyne, England, United Kingdom
4.8
Excellent
67 reviews
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Boots hearing assessment
Having a hearing assessment at Boots was a good experience. The audiologist I saw explain my level of hearing loss very clearly and confirmed the issues I was having in hearing clearly. My husband has had Boots hearing aids for approx 15 yrs and we have always been pleased with the level of service.
17 July 2026
Noticed a difference already
I had been for a hearing test with another company but did not have confidence in them due to the lack of after sales communication. Had a brief consultation with Kate in Newcastle and arranged a further appointment for a full assessment which went well and purchased my hearing aids, no pressure selling and noticing a difference already and I have had after sales communication and a follow up appointment arranged.
17 July 2026
i found the audiologist extremely…
i found the audiologist extremely knowledgeable and very thorough.he was able to answer any questions I had. Discussed every aspect of the process, at the end of 75 min appointment i knew i was going ahead with the hearing aids.
9 July 2026
Michael the audiologist was really…
Michael the audiologist was really helpful, he fully explained all options opened me. I was given a good hearing test ,as I am in a wheelchair Michael was able to do the test outside the booth. I already wear NHS hearing aids , but this was a more pleasant experience.
16 July 2026
Dan was so professional very helpful…
Dan was so professional very helpful and so knowledgeable he put me at ease and give me the help that I needed he is a credit to your company
9 July 2026
Friendly
Friendly, helpful session.
Information clearly presented
Plenty of time allocated and opportunity to ask questions
19 June 2026
The audiologist was thorough patient …
The audiologist was thorough patient and understanding explaining everything thoroughly.
The hearing aids are comfortable and letting me enjoy my life again without me feeling excluded as I often did before.
24 May 2026
I was made to be very comfortable
I was made to be very comfortable and very precise information was given prior to the hearing test and exactly what would happen and afterwards shown the number of possible hearing aids together with cost. Would highly recommend.
27 May 2026
Thank you Dan!
Appointment on time.
Clear information given on hearing test and clear demonstration of required hearing aids.
Dan was helpful, friendly and professional in explaining all aspects of the way forward.
Thanks!
9 April 2026
I had a minor crisis and left my…
I had a minor crisis and left my charger for my hearing aids at home when I was away for the weekend. I was pretty sure the Boots staff (in Newcastle) would help and that's what happened. I left them charging and went for lunch. I got them back fully charged and was able to enjoy the Bruce Springsteen concert that night in Manchester. The guy was lovely, just like all Boots staff in my experience. Forgot to get his name, but I hope he reads this. Great work.
17 May 2025
Unprompted review
Great advice
I was so reassured by the advice I received from Michael at my local Boots hearing centre. He explained everything very clearly and made me feel ready to embark on trying some 'loan' hearing aids. This has shown me that they can be quite manageable and will make my life better.
8 May 2025
Fantastic experience
Not rushed at all
Everything explained thoroughly.
Very helpful.
Hearing aids arrived in a week
Very comfortable to wear.
Thank you for a very pleasant experience
25 March 2025
Everything was explained to me fully
Everything was explained to me fully from how my hearing was to how the hearing aids would work and the cost. I didn’t feel under any pressure In making the decision.
22 March 2025
Great audiologist
Great audiologist, helpful advice, hearing aids delivered and fitted brilliantly
19 March 2025
Dan was excellent in his explanations…
Dan was excellent in his explanations from start to finish. Very reassuring and knowledgeable. Highly recommend!
9 March 2025
Very thorough audiologist
28 February 2025
Very professional service
On time. Very professional and thorough. Good advice. Very friendly and helpful.
12 February 2025
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