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Rated 1 out of 5 stars

I just booked a ticket and by mistake, I booked for a previous day. Within 2 minute I called the customer service to check if this can be modified and they denied. I said it's a first time mistake and... See more

Rated 1 out of 5 stars

BookMyShow is completely unprofessional. They changed my DJ Snake event date from 3rd Oct 2025 to Feb 2026 without informing me — and then refused my refund. This is absolutely unacceptable. I... See more

Rated 2 out of 5 stars

I had done a virtual marathon booking last year. Had a horrible experience. I registered for it with nominal fee, completed it but I never got my online certificate. Organizer cheated and bookmyshow d... See more

Rated 1 out of 5 stars

Worst experience with bookings. Paid 16k for booking of 3 concert tickets for CAS in Gurugram. Despite successful transaction, they declined to send the tickets...repeated requests and complaints fell... See more

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1.3

Bad

TrustScore 1.5 out of 5

132 reviews

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1.3

All reviews

(132)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Our safety is not important to this App

I have been purchasing tickets from BMS for many years, but I was not aware that they are not sensitive enough to safety and security concerns. As usual, I booked the ticket for a movie, and there is tension in Gurgaon, and Section 144 has been imposed. Companies are getting shut down so that people can reach home safely. I request that BMS CC cancel or modify the date of the show. So I got a reply that we haven't received any news from multiplexes. and I should talk to Multiplex directly. If I have to do this, then I will buy from their app directly. Why do I need your app? There is news all around about the situation, but these people don't care about safety. For money, these people can risk your life. I'm not sure why you're charging for convenience when you don't care about your customer.

1 August 2023
Unprompted review
Rated 1 out of 5 stars

never use this app

never use this app. because after cancellation of the show ticket. refund amount is placed in book my show cash. and this cash wallet money is not transferable. means totally loss.

14 July 2023
Unprompted review
Rated 1 out of 5 stars

I have absolute faith in the site BOOK…

I have absolute faith in the site BOOK MY SHOW. I also know that they are merely acting as a medium for booking and does not guarantee that the programme that they are selling is real or fake. I came upon this exciting discovery ( of which all future patrons should be aware of ) when I booked for a popular Marathi Comedy show “Chala Hawa Yevu Dya” to be held at Parihar chowk, Aundh, Pune on 5th May 2023 by paying Rs 6,139.56 for two persons and got in return a political event held by the husband of the local corporator where 4 artistes of the show made a token appearance and presented 3 skits lasting barely 30 minutes, interrupted at regular intervals by noisy welcome including firecrackers being doled out to visiting political heavyweights. Though I tried to contact BOOK MY SHOW about this fiasco there was no contact details provided at their official website. So I sought refund of the ticket price by filing a request at a contact window available their web site. I am glad to say that even after a reminder they were polite enough to completely ignore my predicament because as already clarified they are completely innocent and not at all responsible for what they claim to sell.

5 May 2023
Unprompted review
Rated 1 out of 5 stars

Booked my tickets for a Mumbai match on…

Booked my tickets for a Mumbai match on their site. And since I live in Australia, I gave them a physical address of my parents' place in Chennai for delivery of the shirts which I bought along with the tickets. At no point was it mentioned that physical tickets will be sent along with it and that physical tickets are mandatory to enter. The app showed the confirmation ID but no bar codes for the tickets. On match day, we were refused entry with the app confirmation as they said they need physical tickets. They asked us to go to the printing counter. At the counter they said they can't print it with booking confirmation on the app and that they need the bar code or QR code for the tickets so they can print it. Firstly how bloody backwards n ancient is this process? Secondly when I contacted Bookmyshow customer service, they just keep repeating the fake thing over n over again! Apparently they won't send codes for ticket if you choose home delivery! How ridiculous is this?? Why do you even have an app if you don't have the convenience of seeing your tickets in there?? Secondly at no point while booking was this mentioned. All they care about is taking your money!! At the end of all this, after paying 23000 Rupees, I was not able to watch this match. So, keep away from the site!! Find another site or app to do your booking!

13 May 2023
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with bookmyshow…

Extremely disappointed with bookmyshow app,my show got cancelled but I have not got any intimation from the support,when I went to theatre they are saying we have cancelled the show and informed to bookmyshow,but when contacting customer they are telling they don't have got intimated from the theatre,totally both theatre and bookmyshow disappointed me and wasted my time,worst service from bookmyshow i will never use this app further

7 May 2023
Unprompted review
Rated 1 out of 5 stars

Hello book my show authority

Hello book my show authority

Maine aapke book my show se IPL ke ticket book karya tha 27/5/23 Shane Warne gallery ki mere or bete k liye jo ki 10 yrs ka h or maine ticket one month pahle book karayi thi Mera beta Etna excited tha match dekhne k liye because wo first time live match dekhne ja rha tha maine 28000 ki ticket book karayi thi aapke staff ne kha ticket home delivered kiya jayega aap ka staff match se ek din pahle kah rha h ki aapko ticket stadium ja kar collect karna hoga ok hamara Paisa block ho gya h so maine wo bhi Kiya  stadium m pahuchne par aapka staff kahta h aapka ticket upgrade kar Diya h up grade nahi aapne hame saja di thi wo ek box tha jiske charo tarf diware or saamne ek glass wha se koi match kaise dekhta use aacha hum Ghar dekh lete aapka staff itna third class h or lagta h aap sab bhi aise hi ho unhone kha hum aapka refund kar denge ya Next match ki ticket denge aapke help desk par phone kar kar k thaq gya hu aapka koi reply nahi aata Jo bhi kahta h 24hrs ya 48hrs m hum solve kar denge aapki

problem  aapke staff k logo k jinhone refund or ticket Dene ki baat ki thi sabke video h  aapko bhi maine video send kiye the aapne kuch nahi Kiya ek middle class family par kya asar padta h kha kha se wo paise arrange karke bacche ki jid Puri karta h aapko nahi pta hoga aapne ek garid aadmi k bacche ki eccha ko aapke staff k attitude ne khatam kar Diya h

Bhaiyo or meri bahno Matao aap book my show se koi ticket book mat karana mujh par Hui saari pareshani aapko bta di ek garid parivar ki taqlif k saath aap khade hona or en ko enka attitude dikhana ki ek middle class ki kya taqat hoti h mere saath hua or kisi k saath na ho m aap logo se yahi prathna kar sakta hu

M pandit hu caste se book my show waalo tumne ek garid k bacche ka Dil dukhaya h tumhara bhagwan kabhi bhala nahi kare

27 April 2023
Unprompted review
Rated 1 out of 5 stars

I hope there is a negative rating for…

I hope there is a negative rating for these guys for the poorest customer service ever from booking a ticket to contacting a customer support consultant to endless email circles with their escalation team and the nodal officer who are of no help in sorting out any issues. No wonder they are rated the worst.

14 April 2023
Unprompted review
Rated 2 out of 5 stars

The OFFERS they show on BookMyShow is…

The OFFERS they show on BookMyShow is all scam. book 2 tickets 100rs off or anything. They naver actually proceed with any offer at the time of payment. You have toeaxtly pay the full amount shown + GST.

Guys, please be clear and concise with offers just scamming users into thinking that they're doing something wrong or what that they are not being able to avail any offers.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Hello Guys!

Hello Guys!
On your website you have information about me that was posted without my permission, I want you to remove it . And would be glad to get in contact with you
Helixy

21 February 2023
Unprompted review
Rated 1 out of 5 stars

I have booked a ticket for the Auto…

I have booked a ticket for the Auto Expo in Delhi on Sunday 15th Jan on the 10th of Jan . I do not know where to collect my tickets . There is no way of contacting Book my show on phone . Why can’t I use my QR CODE
My booking number is IEML00X523WQ1G

9 January 2023
Unprompted review
Rated 1 out of 5 stars

Very Poor Service

Bad experience with book my show. I booked 3 movie tickets, amount deducted from my account but tickets not conformed. Its more than 15 days till now amount not refunded, in spite of repeated complaints. pl. think before booking tickets.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Worst website to book tickets

Worst website to book tickets. Never book for snacks along with ticket booking as same facility may not be available at theatre. Also snacks prize are half at the theatre counters.

30 August 2022
Unprompted review
Rated 1 out of 5 stars

Book My Show Have Ultimate Cancellation…

Book My Show Have Ultimate Cancellation Policy

How it will work we can see

Cancellation happened at anything like below

1. Cancellations happened at the time of shows start time
2. Ultimately booking can cancel after the show time.

Attached my tickets show time 4:45 PM 27-08-2022

We went the theater and they confirm its not screening today.

Cancellation initiatives 5:30 PM

Thanks for your ultimate support & Service

Hope we trust book my show we dont wants to know Screens

Hope product should understood the pain of customers

27 August 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I had bought a ticket for the Sonu Nigam concert today. Kept trying to join the concert after logging in and was repeatedly told that I had not purchased a ticket. I contacted help and Support and received no help of support from them. Will tell my friends to stay away from Digital concerts on Bookmyshow.

23 May 2020
Unprompted review

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