Booking was seamless, fast and easy. Its not complicated, no hidden charges and they pair you with a reputable car company that has been in business for a long time. You just need to follow the Car Re... See more
Company replied
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Reply from DiscoverCars.com 2 days ago Hi Larry and Polly, We’re sorry to hear about the difficulties you faced when trying to enter your pickup and drop-off times on our platfor... See more
This service pleases me with its simplicity and honesty. The cars are in excellent condition with clean interiors and technically sound, which is very nice. The ordering process is simple and detailed... See more
One of the priority companies for me, too, excellent selection of rental companies, always in touch. In terms of prices for cars, you can choose any class and for any wallet. I always take the middle... See more
Company details
Written by the company
Our Bookingcar site help you to find the best rent-a-car offer in the world. Our operators provide you with hot offers from rentals companies. They also help you choose the best option among loads of offers on the rent-a-car market.
Contact info
14 Avenue de l'Europe, 77144 Montévrain, 77144, Montévrain, France
- +1 (573) 664-02-88
- support@bookingcar-usa.com
- www.bookingcar-usa.com
3.6
Average
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from DiscoverCars.com
Reply from DiscoverCars.com
2 days ago
Hi Larry and Polly,
We’re sorry to hear about the difficulties you faced when trying to enter your pickup and drop-off times on our platform. We understand how frustrating it must have been, especially with your flight schedule in mind, and we truly empathize with your concerns about the risk of your booking being canceled.
Please note that DiscoverCars.com is a rental car comparison platform, and we aim to provide a seamless booking experience for our customers. To assist you further, we recommend double-checking the summary page on your account to ensure the booking times align with your requirements. If there are discrepancies or if you'd like clarification, we’re here to help.
We’d also like to address your concern about contacting us. While we don’t have physical locations, our customer support team is available to assist you via email or phone. Please email us at with your booking details and a link to this review, and we’ll make sure to resolve this matter for you promptly.
Thank you for sharing your experience with us.
Best regards,
Eva Smith
Community Manager
Thank you Eva for your concerned, understanding and prompt reply. Above is your response to our original review .
Regarding booking# D012348014 confirmation# AV78WY263RA
Our dilemma is that despite specifying a pick-up time for our rental of 2:30 PM , the summary page indicated 1:30 PM which would mean we were going to be late and potentially had our booking cancelled. We went through this exercise multiple times and each time the summary pick-up time was a random, inaccurate time. Each attempt required starting the ENTIRE PROCESS over. Imagine our frustration.
Our flight on January 3 2026, AS 421, arrives at 1:13 PM. Cabo San Lucas/Los Cabos, BCS. We selected a pick-up time of 2:30 PM--- anticipating we would be able to get through customs hopefully in an hour +/-. If you can help solidify/confirm this pick-up time, it would be greatly appreciated. Thank you. Larry and Polly
19 November 2025
Unprompted review
Awful experience
The lady at the desk told me that the size of a car was not avail at the moment and I needed to wait or pay more for the bigger size. I am not sure if it is my problem that there were not available cars. I had booked an available car and have to spend time to wait or even more so pay more. Company is Thrifty
16 March 2025
4-dr vs 2-dr
I didn’t hit the book now button and still got charged. The car picture showed a 4-dr Jetta and the description says 2-dr. I want to cancel because I don’t want a 2-dr.
23 February 2025
Italy trip
Process was easy and there was a large selection of vehicles to choose from. They also had the best prices by far over the other companies such as Eurocar and Auto Europe!!!
13 January 2025
Website easy to use
Website easy to use. Good price. Very happy. Why was my confirmation in Spanish?
21 September 2024
Reply from bookingcar-usa.com
Thanks for your trust, we're thankful for amazing customers like you.
I wanted to book a car with hertz…
I wanted to book a car with hertz downtown porto and with a company out at the airport.
22 July 2024
Reply from bookingcar-usa.com
Hello, you can choose any location for picking up and returning a car from those presented on our website. You can also contact our operators, who will be happy to help you. We are sorry, but we do not quite understand the reason for such a low rating, perhaps this is a mistake?) Have a nice day
Very easy and fast to use it
Very easy and fast to use it. I recommend them to everyone, they have good prices. Try this!
16 July 2024
Reply from bookingcar-usa.com
It's something we've worked hard on and we're pleased our efforts resonated with you.
The worst there is for a reservation no…
The worst there is for a reservation no number to call no direction where to go pick up the car we called a number nobody answer
Never made it to the place because I did not know where to go
2 June 2024
Reply from bookingcar-usa.com
Hello, we are very sorry that you got into such a situation. Our phones and operators work without interruption, perhaps there were some failures on the phone line that you used? All information is also presented in your voucher, which you received after confirming your booking. Have a nice day
I am the driver. Joan, not my spouse Alf. Much diff trying to cancel application.
I am the driver, Joan, not!!! my husband Alf. I hope the confirmation is changed soon. I do not want any hassle when getting my rental car. My husband is not going on this trip.
I don't know how you got my husband's name when I was the one who made the application & my email has my name.
Update, much diff. cancelling. Eventually I am supposed to get a refund in 21 days. Wish me luck.
27 May 2024
Reply from bookingcar-usa.com
We are very sorry that you have encountered such a problem, but we assure you that we do not have an option to automatically fill in names, the name is indicated by you during the booking process. It is possible that the device you are using has automatically filled in the name. Have a nice day.
Reply from bookingcar-usa.com
It's a pleasure to read your review, thank you!)
You give low prices
You give low prices, besides that your application looks like from past century: poor design and functionality
Compare yourself with booking.com in their cars part
3 April 2024
Reply from bookingcar-usa.com
Hello, thank you for your opinion about our site. Currently, a new version of the site and application is already being prepared. We really hope that you will like it.)) Have a nice day
Price is clear and upfront
Price is clear and upfront. No secret charges. It is the second time I book a car here. The first time everything went real smooth when I arrived the car counter at the airport.
23 March 2024
Reply from bookingcar-usa.com
Thank you for your excellent review, we are waiting for you again on our website!)
Very user friendly
5 February 2024
Reply from bookingcar-usa.com
Thank you for taking the time to share your feedback! Thanks for your trust.
Reply from bookingcar-usa.com
We are very glad that you liked it, we are waiting for you on our website!)
Easy and friendly site
7 January 2024
Reply from bookingcar-usa.com
Thank you for taking the time to share your feedback! Thanks for your trust.
Reply from bookingcar-usa.com
It's something we've worked hard on and we're pleased our efforts resonated with you.
Other customers have gave me your…
Other customers have gave me your expertise, and I am very proud of that
23 October 2023
Reply from bookingcar-usa.com
It's a pleasure to read your review, thank you!)
Reply from bookingcar-usa.com
Thanks for your trust, we're thankful for amazing customers like you.
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