Bond Wolfe Reviews 122

I own a problematic investment property that I wanted to sell. I knew that the auction route gave me the best chance to achieve a sale. I reached out to James Rossiter at Bond Wolfe and he was fantastic in explaining the process to me and partnering with me every step of the way. He kept me informed of developments and fully managed my expectations in terms of the likely saleability of the property and the price I could achieve. I'm very pleased to say that the property successfully sold at auction and we are currently working through the completion process. I have no hesitation in recommending James and the rest of the Bond Wolfe team. This is a highly professional company.

Great service from Jonathan and the team. professional, efficient, and kept everything moving smoothly throughout the process. Really appreciate all your help. Highly recommended.

I had a very positive experience dealing with Bond Wolfe throughout the auction process.

A special thanks to Ian, who was extremely helpful during the viewing stage and provided solid support in the lead-up to the auction. His approach was professional, responsive, and made the process much smoother.

James conducted the auction well and I was ultimately successful in securing the property. Although I wouldn’t have minded if he had brought the hammer down a little quicker to save me a few extra pounds — all part of the process!

Post-auction, the team (especially Perm) have continued to be supportive and efficient, ensuring everything progresses as it should.

Overall, a professional and well-run auction house, and I would certainly look to work with Bond Wolfe again in the future.

— Nohman Aziz

I originally met James Rossiter to discuss listing an apartment I am selling on behalf of a family member, but his deep market knowledge ended up leading me to my next investment. James pointed out a property that hadn't yet gained the traction it deserved; he saw the potential that others had missed.

With James’s expert handling, I was able to negotiate a deal the day before the auction went live. He was incredibly fair to the sellers while effectively communicating my position as a serious buyer. This allowed us to exchange before the hammer even fell, providing certainty for everyone involved.

The service didn't stop at exchange. James and the team arranged access for me to get contractor quotes before completion, saving me weeks of downtime. A huge thank you also to Perm, who handled the deposit and financials with total efficiency. James even recommended a solicitor who turned out to be world-class. My property has now been put forward for 'Homes under the Hammer' with James involved—a testament to the quality of the deal. I couldn't be happier with my first auction purchase and look forward to many more with Bond Wolfe!

Unexpected additional costs
I was initially informed that the buyer’s premium would be £1,950. However, the total additional costs payable came to £5,995, which is over £4,000 more than I expected.
While I understand some of these costs were included within the legal pack and may have been set by the seller, the overall total was not clear to me at the point of bidding.
In a fast-paced auction environment, the difference between the headline price and the total cost can be significant. In my view, a clearer and more prominent breakdown of the full “all-in” cost would help buyers make more informed decisions.
This is based on my personal experience.

I’ve worked with Jonnie Hackett at Bond Wolfe Auctions since 2020 while offloading my property portfolio across the West Midlands, and I honestly couldn’t recommend him highly enough.

Jonnie’s depth of experience — built over more than 40 years in the industry — really sets him apart. His market knowledge is exceptional, and time and again his appraisals have proven spot on, with hammer prices matching his expectations on the day, regardless of the published guide price.

He offers clear, honest advice, understands local market dynamics inside out, and brings a calm confidence that makes the whole auction process straightforward and reassuring. If you’re looking for someone who truly understands property auctions and consistently delivers results, Jonnie is the person to speak to.

Bought a house before the December auction.
All of the Bond Wolfe staff were super friendly and helpful, they made the whole process really easy from helping access the legal documents to arranging access with the tenants.

Will hopefully be looking at a couple of houses in the next auction !

Thanks Bond Wolfe

I’ve contacted them regarding a property that was sold long time ago they still did not update the site , so once they sell your property that will stay for years on their website ,

For 2 years, I have experienced from all team members, especially James R. A professional approach to sell a portfolio of houses. The process was straightforward, with ease to contact, to discuss options and receive updates. I would definitely employ again and recommend the service of Bond Wolfe.
Many thanks.

I dealt with James on the sale of a property and was impressed with the quick and easy service he provided. It was a pleasure to deal with Bond Wolfe, from the start of the process James made the sale run smoothly and I achieved a great result!

A very professional agent and auctioneer company that is swift and on the ball. No nonsense, no stress, no porkies, just straightforward and to the point. I've just purchased a property and had a brilliant experience overall, happy and would definitely recommend to anyone looking to buy or sell. Keep up the good work Team BW. Regards Kul555 Chahal.

Hi dealt with James he was honest from day one with the value of the property. Sold before auction which I was happy with and got the asking price. All went smoothly with completion on time.

I contacted Bond Wolfe to organise the auction of my house. James came promptly to value the house and was very helpful in his clear explanation of the process. They made it very straightforward and there was great communication throughout. We were very happy with the final price achieved. I would like to thank James and the team for all their help.

Jonathan is a professional member of staff very helpful and polite addressing all my concerns will definitely use again when selling my other property many thanks and kind regards

Here at SDGB Ltd, we’ve instructed a good number of properties through James Rossiter and it’s always a solid experience. We’re not the easiest clients to deal with, but James never hesitates to go above and beyond. There’s a lot of trust in how we work together—he’s reliable, the marketing is always on point, and communication is easy and clear. It feels like a proper team effort every time. James is our go-to auctioneer and we’ll definitely keep instructing him.

I recently had the pleasure of working with Perm at Bond Wolfe Auctions, and I cannot speak highly enough of her. Perm went above and beyond to help me secure my property at auction. I will be forever grateful for her efforts. Thank you, Perm, for making this experience a successful one.

Upon calling James Rossiter, I can confirm from the moment he answered I believed he was going to help me through the process of auctioning my property. James was helpful and went out of his way to provide an outstanding service to me. He was nothing but professional, calm and put my mind at ease throughout. James is a true asset to your company and will definitely recommend him to others. Thanks again one happy seller

I had experience of selling as an executor through a different auction house in the past and it wasn’t good. When it came to selling my own property recently I needed a quick and easy option so chose the auction route again but this time with Bond Wolfe. From the first point of contact with the office through the ensuing valuation , photographs and virtual tour and viewings all the staff demonstrated professionalism and efficiency, all done in a friendly and engaging manner. Having said all staff demonstrated professionalism etc there is one member of staff who went above and beyond in his dealings with me, James Rossiter. Throughout the process his expertise, advice and support made what is generally a difficult and stressful time anything but. If we were all able to deal with people like him in all areas of our lives life would be so much more simple and straightforward. Thank you James .

James was helpful and informative throughout the process of selling my property by auction.
All of the office staff I spoke to on the telephone were also excellent, and communication within the office/business is clearly very good.

Jonathan Hackett provided clear explanations of and sound advice on the auction process and the company's terms of business. He was approachable and reassuring. The whole process was conducted smoothly and efficiently.He and his team went the extra mile in customer service to ensure that the sale of my property was brought to a very satisfactory conclusion.My thanks to all concerned. This has been my first auction experience and it has been very positive. I would have no hesitation in engaging Bond Wolfe again should the need ever arise.