Ordering and dispatch prompt and efficient. Rings were lower quality than expected (even though stretchy as promised) and of the two sets I’ve bought in the last month or so, a number have already br... See more
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Review summary
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The site on mobile is a little glitchy, normally it's fine on PC. The site is straight forward when you place your order, with up to date emails about your order updates and tracking number. Easy enou... See more
The products are fine. The customer service not as good. I requested info about how to purchase a replacement USB cable both by email and phone and received no response from either method.
The ease of use if the site. The prices are amazing in some cases and delivered seems quick. Although I do have one gripe, the postage price is quite high if one is buying something small, as it is... See more
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
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Very good product and it arrived…
Very good product and it arrived quickly and discreetly
22 July 2026
Reply from Bondara ®
We're delighted to hear that you're pleased with our product and that it arrived quickly and discreetly. Thank you for your positive feedback!
Delivered exactly what was ordered in a…
Delivered exactly what was ordered in a couple of days. Excellent service !
29 July 2026
Reply from Bondara ®
We're so pleased to hear that your order was delivered quickly and that you received excellent service! Thank you for your positive feedback.
Apart from sizes appearing different…
Apart from sizes appearing different from the pictures. They are doing the job and were delivered before the allocated time
21 July 2026
Next day delivery NEVER happens
They advertise for next day delivery if ordered before 11pm and it NEVER arrives next day even though you pay for it! So dont bother paying or expecting it next day as they use evri and as everyone knows are useless.
This is the 2nd time ive paid for next day delivery and 1st time it took 4 days to arrive and 2nd time 2 days to arrive.
Everything else is fine ie the products and prices but delivery is absolutely crap
29 July 2026
Order was processed quickly and items…
Order was processed quickly and items received on time.
Products were good and worked every time :)
20 July 2026
Reply from Bondara ®
We're so pleased to hear that your order was processed quickly and arrived on time! It's wonderful to know that the products were good and consistently met your expectations. Thank you for your fantastic feedback!
Wouldn't buy anything electrical from this site again.
The site has some ok gadgets, but the electrical ones don't last long. Had two faulty bullet vibrators on one occasion. On the other, the massage wand gave out after couple of months of use. Which is a shame because it was priced at around 40 GBP after discount, and seems there's no warranty or response from customer service after emailing about this.
All the steel and silicone stuff is good, but wouldn't buy again anything electrical from this site.
16 July 2026
Reply from Bondara ®
We appreciate your feedback and are sorry that one of our products did not meet your expectations. We are always working to improve.
Reliable and fun
Ordering is easy. Delivery was next day. Bondara's range of goods is interesting and my inflatable toy is a lot of fun!
28 July 2026
Reply from Bondara ®
We're so glad to hear that you found the ordering process easy and enjoyed our range of goods! It's fantastic that your delivery arrived so quickly and that you're having fun with your new toy.
Very pleased with our toys
28 July 2026
Reply from Bondara ®
We're so glad to hear you're pleased with your toys! Your positive feedback truly means a lot to us and we appreciate you taking the time to share it.
Reply from Bondara ®
We're delighted to hear that you had such a positive experience with our service, pricing, delivery, and the quality of our equipment. Thank you for your wonderful feedback!
Very quick service.
17 July 2026
Reply from Bondara ®
We are pleased to hear you enjoyed very quick service from us. Thanks for your positive feedback.
Reply from Bondara ®
We are so glad to hear you had such a positive experience with our service and packaging. We truly appreciate your kind words!
Didnt get my order
Didnt get my order, order was deylad 4 times from 2 days delievery to a week and a half terrible delievery serivce. As to when i spoke to customer sercice from bondara they said its not there fault i didnt get my order and that they wont help this was in a email. So they told me they dont care. Waste of £70 prodcut, delievery service and customer service disghusting
28 July 2026
I bought two products and one of them…
I bought two products and one of them didnt work, I’m so disappointed
28 July 2026
Reply from Bondara ®
We're absolutely delighted to hear that you were pleased with your order and how quickly it arrived! Thank you so much for your wonderful feedback.
Reply from Bondara ®
We are so pleased to hear you are happy with the product and our speedy delivery. We always aim to provide excellent service.
Faulty products
Faulty products. Tried to contact you several times to return and no response. Other products I ordered were good and delivery was on time
28 July 2026
Order was great good quality and price.
Order was great good quality and price.
It's the delivery I paid next day delivery to get it by a certain day then the delivery company delayed it so it was a day late.
So why did I pay extra?
27 July 2026
Haven’t received my parcel
Haven’t received my parcel. This is most likely the couriers fault rather than bondara. However I’ve contacted the bondara customer help a few times to try and resolve the issue and haven’t heard anything back from them. It’s almost been a week since I initially contacted them.
27 July 2026
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