Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail.... See more
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See what reviewers are saying
I've completed user research for both Heinz and Innocent Smoothies via this company. On both occassions they did not reward my time. I've now requested subject access requests with Bolt, Heinz... See more
The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to... See more
generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.
Company details
Written by the company
Bolt Insight is an AI-native research and insights company built around Bolt Intelligence, our always-on consumer intelligence platform that connects qualitative research, quantitative research, UX research, and social listening in one system. Powered by Bolt IQ, our proprietary AI research brain trained on the thinking of senior researchers who've spent careers turning consumer conversations into strategic decisions, Bolt Intelligence continuously analyzes market and competitive data, proactively detects patterns, and creates your next research brief, so you can find your next innovation idea, get the consumer validation, and be market ready. You bring the business question; we help yo choose the right method to answer it. Run research independently or co-design studies with our expert team. Either way, you get boardroom-ready insights that are fast, deep, and effective, without ever having to choose between quality and efficiency.
Contact info
Unit 217 Metal Box Factory, 30 Great Guildford Street, Southwark, London, SE1 0HS, London, United Kingdom
- www.boltinsight.com
3.6
Average
32 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Clear instructions and clear visuals
Clear instructions and clear visuals. I wasn't able to use my phone so had to switch to laptop but it worked fine after that.
31 March 2026
Unprompted review
generally the experience was good
generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.
31 March 2026
Unprompted review
insight
Could not ask for more excellent services. Bolt insight is a company that helps and enables other companies with advanced technology with easy steps
31 March 2026
Unprompted review
Availabilty
I like that you can have the ability to customise what price your willing to offer for a ride , however availability is nowhere compared to to other services like uber
27 March 2026
Unprompted review
Company is doing very well
Company is doing very well, the UI is very straightforward and intuitive.
31 March 2026
Unprompted review
experience so far
so far the experience has been fine, no issues noted.
31 March 2026
Unprompted review
I have a very bad experience of working…
I have a very bad experience of working with this comapny. I have completed 4 to 5 survays and received no rewards. Now its a new way of taking the feedback.
31 March 2026
Unprompted review
The purest form of scam out there
This is the purest form of scam there is. 30 minutes of surveys with absolutely no rewards.
Avoid!
28 February 2026
Unprompted review
S C A M
I finished two surveys, and at the end it turned out I wasn't qualified hence ZERO rewards xDDDD
SCAM. Avoid.
12 February 2026
Unprompted review
I just had the worst experience
As a respondent I just had the worst experience imaginable on Chatbolt.
A study advertised as 35 minutes turned into well over 60 minutes because the chatbot repeatedly lied: at least 3–4 times it said “This really is the last question for today” and then immediately asked another 10+ questions. I answered everything carefully and in full detail, reached the final confirmation page… and in the very last second the entire session was rejected without any reason given.
That’s more than one hour of my life and the full payment simply stolen.
This isn’t a bug – it feels like deliberate exploitation to harvest free data while screwing participants out of their earnings.
I have screenshots of the whole thing and have already forwarded everything to consumer protection.
As someone who regularly chooses platforms for my company, I will make damn sure we NEVER work with Chatbolt. I will actively warn every colleague and partner about this scam.
Absolute trash platform. Stay away as a respondent AND as a company.
Date of experience: 24 November 2025
24 November 2025
Unprompted review
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