We recently contacted BOIPA to review our contract as we felt our monthly charges were quite high. Megan Fox, Retentions Advisor got in touch and explained everything clearly and in an easy-to-underst... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Affordable and simple card payments from BOI Payment Acceptance (BOIPA). NO joining fee, NO minimum monthly fee and NO PCI fee. Find out more.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charlie was ever so helpful his experience and guidance was invaluable saved me a lot of money much appreciated thanks again Gerry

Reply from BOI Payment Acceptance
Excellent service from Carlie who sorted everything out for me in a very short time.

Reply from BOI Payment Acceptance
Charlie was a pleasure to deal with and found me some savings which always helps, we find the BOI Global payments platform, easy to use, reliable and one of the very best rates available to our small business
thanks

Reply from BOI Payment Acceptance

Reply from BOI Payment Acceptance
Very helpful and easy to deal with - sorted in 3 emails for 24 months

Reply from BOI Payment Acceptance
Fantastic service very quickly solved my issue, Hira was very nice and got my upgraded with new terminal promptly ;)
Thanks ☺️

Reply from BOI Payment Acceptance
I ordered new machines from Kalebh who was helpful and they have arrived today, promptly

Reply from BOI Payment Acceptance
Fast, helpful and efficient service provided by BOIPA.
Carlie was particularly professional and very helpful . Thank you

Reply from BOI Payment Acceptance
As a small business owner, you can feel less important or troublesome by large corperation companies for their services. Hira in BOI Payment Acceptance was a breath of fresh air! We had an issue where Hira took it all onboard and got it sorted in a professional speedy manner. Nothing was a problem, she made me feel our custom was valued by BOI PA and she was so professional and pleasant. Not the usual 45 minute wait to to be answered by a call centre with low moral, not caring or calling back. Mira gave me her direct line number with intant support but most of of all did everthing she said you would do, regarding call backs, taking care of my issue and going over an beyond my expectations.
Thank you Mira and BOI PA

Reply from BOI Payment Acceptance
Carlie was a joy to deal with, she was very proffesional and friendly and made everything very easy for us. Any staff I ever dealt with in BOIPA have been excellent. Most definitely 5 Stars.

Reply from BOI Payment Acceptance
We recently confirmed our contract and found the service very quick and informative our contact Kalebh Grocock gave us all the information we needed in detail and helped us to make our decision, he was very helpful.

Reply from BOI Payment Acceptance
Carlie Corcoran was an absolute pleasure to deal with,made the whole process so easy.Would highly recommend
Thank you Carlie

Reply from BOI Payment Acceptance
Dealing with Carlie Corcoran was fantastic. She was precise, clear in terms of the offer, mannerly and appreciative of the business. Would recommend.

Reply from BOI Payment Acceptance
Great experience dealing with Hira Qureshi who resolved our ongoing issues effectively and professionally.

Reply from BOI Payment Acceptance
Very happy with my experience and assistance from Kalebh Grocock. I really like that they value existing customers

Reply from BOI Payment Acceptance
It was a pleasure to deal with Carlie Corcoran, who was knowledgeable and got back to me very quickly. Not always easy to find great customer service and it's nice to see it's still available!

Reply from BOI Payment Acceptance
I recently renewed my BOI contract. Carlie Corcoran was the main reason I renewed, she worked with me on my business needs to find a suitable solution to move forward that works for us. Highly recommend her to deal with

Reply from BOI Payment Acceptance
Excellent service provided by Carlie Corcoran, Senior Retention Advisor, BOI. Carlie is extremely professional and knowledgeable which made all our dealings a pleasure.
Susan Kavanagh, Operations Manager, Lisheen Nursing Home

Reply from BOI Payment Acceptance
Kalebh Grocock was very informative in explaining the advantages of renewing my contact and I was very pleased

Reply from BOI Payment Acceptance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.