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Bodylab Reviews 

1,981
•
TrustScore 2.5 out of 5

2.6

Fitness and Nutrition Service
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See what reviewers are saying

Rated 1 out of 5 stars

I ordered cashew butter some days ago and received the package only to see the cashew butter was already expired this August. Not sure what to do with the order. Such a pity!.

Company replied

Rated 3 out of 5 stars

I love their products. High quality whey, the flavours are amazing, fast delivery. However, no support whatsoever. I needed to contact their support once, the emails was replied days after I... See more

Company replied

Rated 4 out of 5 stars

Order went well, clear website and quickly delivered. Only negative point: the product’s lid doesn’t fit well, so it opened during the delivery. As a result, a small amount of powder (bodylab weight g... See more

Rated 1 out of 5 stars

Ordered 8th march, did not recieve anything. Contacted customer support and got the response that they recieved my returned package. According to the email I would get my money back in max 5 days. T... See more

Company details

  1. Fitness and Nutrition Service
  2. Activewear Store
  3. Wellness Center

Written by the company

Bodylab.nl is specialist op het gebied van sportvoeding in de Benelux. We werken enkel met professionals en deze webshop is ontstaan uit de jarenlange ervaring die we hebben opgedaan op het gebied van sportvoeding voor fitness en krachtsport.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(1,981)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Package left damaged and in full sight, completely drenched

I found the package right in front of my front door in full sight and completely drenched. From 3 meters away I could smell a strong watermelon-like scent. The package was leaking a sludge which was a mixture of both pre-workout and rain. When i picked up the package the box pretty much fell apart. When i opened it up I could tell 1 of the containers of pre-workout lost it’s lid, as a result of rough handling. This caused it to lose pretty much all it’s content. I took pictures of the box and it’s contents as proof of this review and my experience.
I am really sad to have to report this because i have been a happy customer of bodylab for several years and never had anything remotely close to this happen to my order. I hope this complaint reaches you well and get’s the follow-up it deserves.

21 October 2021
Unprompted review
Rated 1 out of 5 stars

Protein powder everywhere

I've ordered many times before but first time something went wrong. The whole box was filled with protein powder because the lid already seemed open. Let's say at least 250gr was spilled from the container in the box, what a mess. Anyway, I have pictures/videos as proof if needed. Difficult to say who is to blame, but it's safe to say something was wrong with the protein container. Can't be bothered to send everything back, it was a promo and all other deliveries were fine so far. Meh, up to Bodylab to think how to handle/compensate this. :)

20 October 2021
Unprompted review
Rated 1 out of 5 stars

I ordered as a gift on my purchase a…

I ordered as a gift on my purchase a sample of protein bar so i could order more in different flavours next time but gift was never sent to me and the response of the customer service was ridiculous for the rest for what i paid was delivered as always. It was never about the free gift, i wanted to tast it to order more and now i can’t.

20 October 2021
Unprompted review
Rated 1 out of 5 stars

SCHANDALIG

SCANDALOUS
The way the strips were packaged were way below par. The smaller boxes were NOT sealed, so their contents in the WAY too BIG box were mixed up and quite a few damaged.
SCANDALOUS

1 October 2021
Unprompted review

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