Zatu Games Reviews 

Unfortunately my ordee went missing and I had to chase for a update for several days to try and get this rectified, I had to wait over a month to get a replacement order sent out.

Cant really blame zatu as I know this is just how the process goes, but I can't understand why they use evri with the amount of issues the company has delivering packages.

The UV torch I ordered is perfect for my needs. I bought it to uprate cleanliness in my home, especially kitchen & bathrooms. It works really well, highlighting any organic matter which isn't necessarily visible to the naked eye.

Great choice of games and speedy delivery.

Zatu is my go-to for board games. Reasonably priced and quick deliveries.

Ordered to Ireland. Vat paid, so no hidden charges. Straight forward and easy.

Always good value and quick delivery. Number one games store!

Bought the Konflikt 47 British starter came on time and in very good condition.

Delivered to wrong address, phoned customer service who refused to accept that the picture given by the courier was not my house and refused to assist or investigate. Luckily the person who it had been delivered to (7 streets away) brought it to my house before they even offered me their non-receipt of goods form.

Just perfect! Great games at small price!

Havent used them for along time due to endless issues with this so called company. Made 2 orders and had problems with both. Several items were damaged. They literally look like someone had just thrown them in the boxes and not cared that they were easily damaged items. Returned them and asked for a refund for the items that was over 3 weeks ago and still nothing. Looks like ill be contacting trading standards, citizens advice and doing a claim with paypal. I really hope zatu get shut down Im sick to death of shady companies slike this being allowed to operate and abuse customers. Disgusting company AVOID at all costs!

I had another order turn up. Asked them to pack well customer service said they would let them know. Heavy and fragile book came with no bubble wrap or anything just a thin card slip. What a surprise yet another damaged item from this lying pathetic company, AVOID!!!

UPDATE - Now they reckon they never received the item back and are messing me around. Nearly a month still no refund. Now taking it to trading standas, citizens advice and the police as well as contacting my payment provider to get my money back. THIS COMPANY NEEDS SHUTTING DOWN. VILE SCUM!

Delivery is very slow - misleading when product is in stock and you pay for Evri 2-3 days delivery, but product isn’t even sent to Evri for shipping until day 10. I had not seen estimated time window when ordered but delivery missed this anyway.

The website was easy to navigate.
Ordering was very straightforward, and delivery extremely efficient. The game was very well packaged!
Thank you.

Swift dispatch. As advertised. Good price. Thanks muchly.

It took a little while for the games to be dispatched. Ordered on a Wednesday with delivery expectation Friday/ Saturday. No update until Saturday with games arriving on Monday. Not a huge issue, as everything was delivered promptly. But if the expectation is 3 days from ordering, a lack of contact on a small delay sours the feeling. That being said, I'd still order again due to promptness and price of items.

Fast Delivery!! best prices!!

Very pleased with level of service from Zatu Games.
Order was processed and package was on its way that night (UK time) with tracking provided.

Well packaged and parcel arrived quickly and safely.
And was cheaper than any local supplier, even after paying for International post.

Awesome to find a platform with games that can be harder to find.

Very happy experience, was the cheapest price I could find and was shipped and delivered very quickly, would recommend.

After receiving conflicting information from customer service on multiple occasions regarding One Piece booster box pre-orders, I no longer have confidence in the accuracy of the information provided. One agent told me pre-orders would be available soon, while another later stated that the allocation had sold out months earlier. This has happened twice and has caused me to miss products I was actively trying to purchase. As a result, I will not be ordering from this retailer.